Their drivers need some training. Their van # 022 cut me off on the freeway. Lucky I was paying attention. If they're that careless on the road, I can't imagine how they are with their clients.... read more

After my knee a replacement surgery, I need help with transportation going back-and-forth to my therapy sessions. They were extremely professional always on time very well experience and always responsive. I would highly recommend careetech transportation Great group of people. read more

I've tried calling during business hours for an inquiry to no avail and unable to leave a message. The website seems to be down too. And coincidence has it, on 11/29/24 at approx.1:00 PM, I observed Caretech van #002 driving like maniac on the eastbound 60 FWY before the 605 FWY. The driver was tailgating, speeding and crossing lanes without due regard; furthermore, the van's brake lights weren't functioning properly. I don't believe they were transporting anyone, and I can appreciate if they were in a hurry to a service call, but they should have driven with more due regard. This is not a representation that you want to see of a medical transportation company After this, Caretech is off my list. Drivers need better training and the front office needs to answer the phone and /or have an online system in place. read more

Saw one of their vans run a stop sign and speed in a school zone especially right before school is about to end for elementary school kids. Tried to inform the number that their drivers are running stop signs but the person on the phone was no help. The van was 030 read more

Great company!! I needed a gurney ride for my sick family member from one county to another the next day and they were able to accommodate . I was extremely happy with their price and service. The crew that came was super nice and helpful. I plan to use them again if needed. read more

I called to get a quote and I received the message, "Sorry, the mailbox is full. Please try again later." I called within their normal hours of operation. Uhm ... Excuse me, how do you expect to get my business if you don't even answer your phone? read more

Best service! I called them last minute because our schedule company canceled on us and they were very punctual on getting to us on time and saving the day. Quality service and trained guys that knew what they were doing. I recommend them to everyone I know. BEST TRANSPORTATION EVER!!!! read more

This transportation company really delivered! Excellent communication throughout the entire service. I will be using them for future needs and I highly recommend them to anyone who's looking for a professional medical transport read more

We found Caretech online when we had an emergency with my father and his regular gurney transport was unavailable. Even though we were new clients, they were able to send a team very quickly. The team that arrived was very professional and very kind. They did a great job and we were very pleased. My only concern was that the van did smell heavily of residual cigarette smoke (although there was no actual smoke in the van), but other than that they were terrific in every way. I will definitely use them again and recommend them highly. read more

On October 30th, my Grandmother (Mrs Rachal) was transported on a short notice and the service was great. The techs were very friendly and caring. They were on time for pickup and for bringing her back home..5 stars all around!! read more

My son had day surgery at Cedar Sinai and had non weight bearing casts on both feet so a bed transport was the best option. I'm so happy we called Caretech. Everyone was super helpful and kind. Mario & Mike were great. They were very professional and kind. I would definitely use them again! read more

I just spent some of the most helpful few minutes on the phone with Peter! While it turned out the transportation service for our circumstance won't work out, he explained their services patiently and provided me with some great information that helps us navigate our medical situation and ensure my friend can be safely and appropriately transported where she needs to be. He knew at that point that we could not use Caretech, but he genuinely cared about our situation and volunteered his time to help. Five well-deserved stars for customer service - they genuinely care. read more

I called to get a quote for round trip transportation from Los Angeles to Los Angeles and received a quote that was much higher than the permitted rate by the City of Los Angeles Ordinance 182502. What a shame as i was going to use them being their reviews appear to be extremely good compare to many other companies that provide same type of service. I ended up using another company that quoted me much better price. Only reason i am giving them 2 stars instead of 1 is the person on the phone was extremely nice. read more

AMAZING!! AMAZING!! AMAZING!! How many great things can I say about this company, the people that own and run the company and every single employee that works here! My grandfather had been rushed to the hospital due to a stroke and he was visiting us from San Francisco. When it came time to have him transported back to San Francisco, we were honestly very worried and a little scared. Due to my job, I had to fly out of town and was not able to take him myself and I could not ride with him either. My wife is almost 8 months pregnant and she could not make the trip either. We honestly don't have too much family out here and the only choice we were left with was to either move him to an elderly facility for the time being until I got back or had to take him back to SF. After doing some digging, finally a friend of mine recommended this company. He had used them for his grandma and had MANY great things to say! I called and arranged to have them pick up my grandfather at 4am in the morning from cedars and they had to transport him on a gurney. From literally the first second I called until the last second they dropped him off, nothing but GREAT experience! Once the pick up was set, they called that same night to confirm and also confirmed 1 hour before. When they came to pick him up, the hospital staff was taking a long time and it took almost 2.5 hours for them to discharge my grandpa. The drivers that came to pick him up (Edward and Art) were just absolute sweethearts and so kind!!! Peter was the person I spoke with at first that set up the pick up. After seeing how worried we were, they assured us that they would do everything possible to make my grandpa feel like family and will make sure to take whatever extra measures needed to accommodate him in such a way that he would be very comfortable! He had also lost use of his entire right side and speech and it was extremely difficult for him to communicate. The drivers called every hour along the way that everything is fine and even stopped on the way to help him eat. When they got there, they even made sure to wait in the house with him until my sister who was flying in from Washington to get there from the airport. Before they left, they even FaceTimed me for me to see my grandpa and that absolutely warmed my heart and put me even more at ease! They truly did treat us and my grandpa like family! This company is amazing! Thank you guys very very much!!!! I, my family and my grandpa truly thank you from the bottom of our hearts for such a great service! Oh ya, almost forgot, they even called the next day to see how my grandpa was doing! AWESOME company!!! Couldn't be happier and more satisfied with their service! read more

Eric & Mike transported my 90-year old father from long-term rehab to a doctor follow up and then home. They were extremely professional and patient. They were also very gentle with transferring him in and out of the vehicle, which was crucial as he is very physically fragile. I also spoke with the office manager who was very friendly and helpful as well. I would highly recommend this company. read more

Wow! These guys were amazing! I called in because I needed to take my grandma to a doctors appointment and Caretech delivered. They picked us up on time and got us to our appointment with ease. The service of this company is not comparable to any other transportation company I've used in the past. Professional staff and prompt. I highly recommend Caretech to anyone looking for transportation services. read more

Arranged a long distance ride for an elderly handicapped parent. They picked her up in LA and delivered her safely to her new assisted living facility in San Diego. Pick up time was prompt. Peter did the phone work and reservation, and Edward was the driver. He called before the pick up and when he dropped her off to let us know that all was o.k. read more

After reading all of the reviews for this company, I was honestly a little hesitant, because it just seemed a little too good to be true with what all the previous customers were writing; plus I had a very horrible experience with a few other companies in the past. However, we really needed transportation for my mom very quickly and I decided to give them a try. I AM SOOOOO GLAD THAT I DID AND DECIDED TO USE THIS COMPANY. WOW!! THIS COMPANY WAS AMAZING!!! Let me start by saying that I am absolutely blown away and speechless by the level of genuine care and deep concern that this company and their drivers showed not only towards me, my family, but also towards my mom who needed the transport. Unfortunately, my mother became very ill recently and she needed a gurney transport from one hospital to another hospital. Then again, on a different day, she needed to be transported from a nursing facility back home. Both times that we used this company, they went completely out of their way to give us the most amazing service that I have seriously seen anywhere! The drivers Edward and Mike were absolute sweethearts and were just so genuinely caring and empathetic towards us and especially my mom! They treated her not only like family, but also treated her with the utmost kindness, respect and love that humans should always have and show towards each other...Especially in times of need like this! Art and Peter, who are the owners, also went out of their way to make accommodations for us to have a crew come out after hours on the same exact day that I called. Both times, it was around 9/10pm at night, but they did everything they possibly could to work with us and make the arrangements needed in order to accommodate our schedule. Both times they came out very quickly on the same day that we called. I have nothing but amazing things to say about this company and I am so glad that I decided to give them a chance and use their services! Thank you all so much! Excellent excellent excellent company/owners/drivers/service! Couldn't be more pleased with their service! read more

I rarely ever leave reviews unless a company truly deserves it; and let me tell you!....THIS COMPANY TRULY DESERVES A 5 STAR REVIEW!!! Recently a close friend of mine shared her frustration with me regarding the medical transportation companies that transport her grandma to and from dialysis 3 times a week; and how every time her grandmas insurance sends a different transportation company; and the countless amount of times that unprofessional, careless and improperly trained drivers would arrive and the complete lack of regard and respect they would show her grandma. One of those companies even dropped her grandma off the gurney due to not strapping her in correctly and one of the helpers that came with the driver didn't even know how to properly operate the gurney! Anyway, just a complete disaster and endless list of screw ups by other companies. Basically a different company comes every single time and they never know who their going to get. I decided to help her and started doing some research on trying to find a good company that my friends grandma can request to always pick her up. Since I use Yelp a lot, I found this company and decided to give them a call. First I spoke with Peter and one other time I spoke with Art. From the first initial phone call, until this very day, both my experience and my friends/her grandmas experience with this company has been absolutely stellar! They truly treat you like family and really take their time with each and every client! With other companies, as my friend mentioned, she noticed that 95% of them treat their client like they're just another number; since they make their money based on volume I guess... These guys are not about that! You can really tell that they are in this business for the right reasons! They truly care and they have always gone above and beyond to provide excellent service! My friend is not very computer literate loll, so she asked me to write a review for her. Basically it all comes down to this; My friend and her grandma have nothing but great things to say about this company! Each and every driver that has shown up to pick up her grandma has treated them as if she was their own family! One of the drivers even got into an argument with the dialysis worker one time because they took her blankets off my friends grandma and she had been sitting in the dialysis chair extremely cold! The owners and the drivers/helpers know their stuff, always on time!!...they even show up 5-10 early each time!... All the drivers seem to have been picked very carefully by the company, very well trained and each and every one of them seem to not only love their job, but they also truly have a kind heart and kind soul! Both the owners and drivers/helpers have always treated my friend and grandma like family! They couldn't be happier! Plus she asked me to also mention that all their cars are brand new!!!... unlike some of the other companies that would show up with old beat up vans! So as far as safety is concerned, this company truly doesn't spare any expense! It's all about top notch care and safety for their clients! They truly value each and every person that they provide service to! At the end she asked me to write the following; Thank you guys!!! YOU GUYS ARE AMAZING!!! AAAAA+++++++++++++++++ Also, she said, she would give 10 stars if the option was available! Anyway, they're super happy and extremely satisfied with this company's consistent excellent service!! read more