My husband visited the ER in Wilkes Barre location after falling and hitting his head, he had a…read morescan or X-ray of his head only. He was discharged . The next days he wasn't getting any better and returned to the ER because he couldn't walk or use his arms at all. After returning for the second visit his was admitted for Spinal Stenosis, after MRI his entire body. A few days later he had two surgeries on 2 separate days and they both went well. The after care was the problem . The hospital seemed understaffed and his pain management and toileting needs weren't handled well at all. He was transferred to another part of the hospital where the nurses weren't as busy, that was a complete fail. He needed help with the urinal because he couldn't grip or pick up anything at that time. The call lights weren't answered in a timely manner and resulted in him urinating on himself and all over the floor more than once. He was also accused of being inappropriate because he grunted at the end of urinating trying to assure he emptied his bladder! Somehow the nurse and or CNA's took the grunt in a sexual way . Kwaniqua (she goes by Nikki) was the only hands on employee that didn't take that the wrong way. When I arrived from NY my husbands was filthy and there was sticky urine all around his bed. I bathed him and shaved him but he couldn't wait to leave there. I work in healthcare so I was really bothered by the condition of his room . I'm unsure who's job it is to call house keeping but every employee that entered the room had to know the floor needed to be cleaned! The discharge was pretty smooth except his disability paperwork wasn't forwarded to the surgeons office and as a result he didn't get paid. We had to drive back to Pa for a virtual visit because the surgeons license is for PA only, not a big deal but the lack of communication was. 3/13/2026 we're still waiting for paperwork because of a release that was needed. So many balls were dropped related to getting these papers filled out I'm still baffled. Thanks to Bailey in the Orthopedic Office for picking up the ball for the rest of her fellow employees and employer! It took Bailey one day to figure out what many couldn't for whole 60 days. We have the portal set up, paperwork uploaded and his 2nd follow up appt scheduled , all within 24 hours!

Very professional care provided by all their staff. They also communicate via the website : my…read moregeisinger.org I am very pleased with my Geisinger doctors, nurses, physician's assistants, nurse practioners , clerical and business, scheduling staff, and medical secretaries.

Checked in and then was forced to fill out a form that I wasn't comfortable filling out. They…read morerefused to see me unless I filled it out. Meanwhile I was bleeding and needed stitches. I left and went elsewehere. Can't believe I was refused care over a form that had nothing to do with my health or injury.

Symptoms of Bronchitis. I reserved my spot online, checked in upon arrival and was seen by Dr…read more Robert Hogan. He was very attentive, knowledgeable and easy to talk to. He wasted no time getting chest x-rays, oxygen and a breathing treatment. Diagnosed as Bronchitis as I suspected. He had a shot of steroids administered, called in prescriptions and I was on my way. The entire staff was very polite, friendly and helpful. Of course no one is a fan of going to the doctor, hospital, clinics, etc; but my experience was very very efficient and pleasant. Totally recommend!!

Friendly knowledgable staff great with children the only down side is the wait . The rooms are…read moreclean and entertainment is provided . Five stars

I walked in the door after working all day as an Optometric Physician across the street at Pearle…read moreVision and was out the door at 4:30 with my diagnosis and medication. Great Job

The staff here are very slow. They're nice, but very, very slow. It's like they don't care about…read moretheir jobs at all. we've been here almost 2 hours just waiting to see the dr let alone have them do a check.

I had an appointment today. The nurse was absolutely awful. She was rude, rough, and disinterested…read morein my symptoms. When she left the room, I heard her say to a colleague: "I have no sympathy for anyone today." I'm not asking for your sympathy. However, as a nurse you should have some sort of etiquette. I am very disappointed in my visit today.

This place is an absolute joke. Every time I've been there it's been absolute disgrace to the…read moremedical profession. I was just refused care today for a broken finger and they blamed it on insurance. I just called my insurance provider and they said they were never contacted by Bloomsburg Careworks. My daughter was seen here several months ago for pneumonia and was given a nasal spray for allergies. My daughter ended up very sick and had to go to her primary care physician who laughed when we told him what she was given at Urgent Care. This place is disgraceful to real doctors.

I was traveling with my camper this evening and cut my hand open. I was low on gas and stopped in…read morethe Lock Haven (McElhatten) area for gas. While pumping gas, I realized that the huge cut on my hand needed attention and found this urgent care next to the gas station, 1 minute off I-180. I want everyone to know that I received IMMEDIATE CARE from a great staff. Dr. Stahl was kind, and addressed my concerns IMMEDIATELY. As a traveler passing through the area, I greatly appreciate the FANTASTIC care I received not only from Dr Stahl, but the entire staff, from reception, to the RN. DR. Stahl. Thanks for getting me to Raystown to meet up with my family on time to go camping. And BTW, I did not take pics.

Went to this urgent care for my girlfriend having stomachs issues. Was greeted by the front desk…read morelady who whilst questioning made a comment while I was speaking to my girlfriend "she can answer for herself!". First of all I wasn't even talking to you Ma'am, Second of all she has answered every question for herself as she is a grown woman. Every other person there was fantastic and handled us lovely :) shame on the front desk lady for assuming mistreatment.

My son went to this facility for an emergency. He had a laceration on his thumb, he has never been…read moreseen here before therefore cannot possibly have an outstanding balance. They refused my son treatment after he presented them with both insurance cards and his ID they said he needed a credit card. He then went to another facility and he needed stitches and a tetanus shot

I made an appointment online for the office at 1824 East 3rd Street, Williamsport PA 17701. I…read morereceived a call to provide information to preregister. Unfamiliar with the area, I had to ask for specific directions. The staffer went over and above to help me. I was greeted promptly. I waited a reasonable length of time for a busy Saturday afternoon. I confirmed and provided additional registration information. I was greeted by Ms Freshour who examined me and confirmed my needs. She made me feel quite confident, was very professional and comforting. Then Daniel Freshour PA-C asked appropriate questions, advised care options, discussed advice and provided care. With 40 years of medical office experience, I was very pleased with the facility cleanliness and the level of professional medical care.

The space is small, but by far my favorite for urgent care. They're efficient but don't make you…read morefeel like a number. I'm so glad I went here.

Ended up at Geisinger Urgent Care because they are the only location to do IV fluids. They are…read morelocated right in the hospital. Got in and out quickly. All staff were very nice and on point