After experiencing a significant shoulder injury, I recently completed five months of physical…read moretherapy with Ortho Virginia at their Blacksburg, VA location. I can say the injury was not only the source of intense pain for me but also taught me to be patient as well as serving up a healthy dose of humility! The therapists that worked with me provided not only the health and physical support I needed but also counselled/advised me with long term exercises that will assist me for the years to come. I regained 80% of mobility and most of my strength back in my dominant shoulder/arm when the initial assessment was hopeful for a 50% return in mobility. I will forever be grateful for the therapists who helped me recover and am now able to lead a life with very few limitations! My experience with Ortho Virginia was very positive.

The worst healthcare experience for the simplest of procedures that I've ever had. I get Durolane…read moreinjections in a knee. I ve been getting them for 3 years. The injection was ordered. After not hearing from them in a week I called and asked the status of my injection. I was told Humana had not authorized the shot. Boldly I asked them the reference number on the order and called up Humana to see why the shot had not been approved. I talked to a Humana pharmacist and was told they do not require prior authorization for my injection. I called Ortho back and the surgical med nurse told me share would check to see if it was there. Then called me back. Waited all day. Abby never called me back. Before closing called back, Destiny patched me to Abby. Abby said she never called me back b/c she couldn't find out if the injection was actually there. This time she promised me she'd call me back. It's been 11 days since my initial appointment. My knee, guess, still hurts, and I can't even find out if my injection has been ordered. I asked them once why they couldn't keep the injections in stock. Durolane. I was told it was an expensive injection and the shelf life was very short . I looked that up and found out the shelf life is 2 years. Don't tell me they have 6 doctors who see up to 50 patients a day, and they can't find another patient to give a Durolane injection to. Within a 2 year period. You call over there and an A I Bot takes over. I've been put on hold for over 30 minutes 3 times. Bottom line it's going on almost two weeks and they can't tell me anything. I was patched through to the fourth person once, and still didnt get answers. If you talked to for example Lori, and then request Lori again, you get put on hold and then you will wait 30 minutes, if you then opt to leave Lori a message, you get an answering machine saying that your return call would come in 24 to 48 hours. So already you are pushed out another 1 or 2 days. I completely see why they receive an average of 2 stars but I can't go that high. My experience has been one star.

Dr Davison...The Best! She is very knowledgeable, caring, and listens! She has helped me greatly…read morewith a couple of issues. I had no idea what a difference straightening four hammer toes could make in my life-and it's done in her office. I trust her completely.

I went for plantar fasciitis over the summer and needed copies of my x-rays. I call 9/5 and paid…read morefor a disc and they said they'd call when they were ready. I went in to pick them up and one of the receptionists (far right) claimed she called and left a message. Funny to find out I pulled my verizon call history and had no missed calls from them, although she insisted she did it. Turns out the system lost my x-rays so they were willing to work with me and scanned me again. When I went back into the room they had me marked down as my right foot although I've never had issues with the right and when I went, my left was the only one evaluated. They did the scans and told me to wait back in the waiting area. The entire time I was waiting, the same receptionist was making sly comments about it being my right foot and that it even said that in the chart. I'd understand if my right foot was affected in the past but it's always been my left so that must've been the nurse/Drs mistake which is a common mistake when charting notes. I tried to stay friendly and even told them to have a nice day when they handed over the disc and the receptionist just said "uh huh" as I said it. I honestly don't know how she is staffed at the face of the office. She is very unprofessional and unpleasant. Definitely doesn't have patient care in mind. Will never go back there and will steer people away. It doesn't take much to just be a nice person.

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.

Dr. BAKHIT is one of the kindest most caring doctors I have ever had. Not only was he able to…read morerelieve my facet syndrome. He has also me relieve my pain in other parts of my arthritic body. I highly recommend not only this doctor, but also his office staff. Everyone was very cordial and polite , and the office was meticulously clean.

He's back in Roanoke and practicing as of 1/7/19! I am a 14 year patient and have never had a…read morebetter doctor. He is kind, patient, always spends an appropriate amount of time discussing current issues and treatment plan, he's gentle and careful with procedures and explains every step so you aren't taken by painful surprise, works with me in all my research when I ask about trying this or that as I'm very involved in my healthcare. He's great and I highly recommend him - and my husband and daughter go to him now as well. Note- as with all pain mgmt doctors insurance requires physical therapy and cortisone injections before further treatments can be tried. So don't blame that on the doctor!! And don't quit going because cortisone doesn't work - there are other treatments if you will continue.

I am a patient for a total knee replacement. I am in day seven and I regret my choice 110%.read more

Dr. Adrados replaced my right knee in July 2024. He replaced my left knee is November 2024. I was…read morein excruciating pain. He is an amazing doctor. Having my knees replaced, has given me life. He is professional and kind. I'm delighted to have had this procedure done. He gave me my life back. I can take on any airport, Disney World, and yes, I can even run! It is very painful the first 2 weeks. Physical therapy came to my home for two weeks. Then, I went to physical therapy near my home. The cortizone shot did absolutely nothing for me. One of the best decisions I have every made to have the knee replacement surgery. Carilion took excellent care of me before and after surgery. I'm thrilled that it is over, but absolutely manditory that I did it. I am Pain Free, totatlly. We are so fortune here in Roanoke that Dr. Adrados has come here to be the brilliant surgeon he is!

Dr. Kelly is correct. After being patients now for over a year and a half we have nothing but…read morepraise for him and his staff. My husband's initial reaction was due to the fact that he did not really think it would take so long to treat his foot. I had a nail removed from my big toe prior to my husband's and it was great! The one thing I still cannot believe is that I did not feel a thing...no needle, no pain.....so go figure!

dr young and manafi are excellent. the staff at this location is wonderful and super helpful before…read moreand after surgery. parking can be a pain as with any hospital.

Office staff said Office is located in the hospital which it's Not…read more Please be advised it is located at the Clinic building. I told them I couldn't go there because with a hurting foot, parking is too far away at the hospital. Found out later the clinic is located at Lewis Gale clinic which has valet parking.

**** 1/2 stars, Blacksburg office located near Chistiansburg and Radford. Blacksburg office was…read morelarge and fully functional. I selected this practice since I could be seen for an initial eval the day after getting my MRI results. Also, they took our insurance coverage. 1st eval was by Dr. Siegel's PA, who is specially trained in Ortho. She consulted by phone w/ the doctor who was in surgery that day at the hospital. Since the diagnose was ligament damage, a rupture, surgery would be needed for a repair. I came back next day for a surgical consult w/ Dr, Siegel. I was scheduled with-in 3 days for surgical repairs. He does a lot of sports injuries as well as the other Ortho type of problems/repairs. Doc Siegel has an ebullient (Adjective: Cheerful and full of energy) personality ( a good thing) and a direct manner. He answered my questions with information, also a "good thing". Would I recommend Dr. Siegel to family and friends? Yes. Operation went well at MRHosp, but that's a diff review! :) Lots of exam rooms and pleasant waiting area. The equipment seems adequate and the support staff was friendly. Be on time since they kept to their schedule when I was there. The location is functional and clean. There is parking right out front and a ramp to the door. No self opening door so bring a friend to help if you are on crutches, or wheel chair.