Lack of care or urgency. 5 hour minimum wait time in er, followed by 3 hour minimum wait in the…read moreroom. Followed by 2 hour wait for discharge. So unless you have 24 hours or better to be SEEN. DONT go here.

I want to take this opportunity to thank the staff on 7west and the director for taking care my…read morewife while she was there on 724 again thank she was pleased with everything and all the staff. The Devontenno and Melendez family

This mega hospital is one of the best! The nursing staff and other support staff are unquestionably…read morethere to provide the best care for patients as well as visitors to this facility. Keep up the excellent work!!

This is literally the worst hospital I have ever been to. Visited the Emergency department and…read morewaited NINE HOURS for an abdominal ultrasound. They get you registered. Take your urine, sit you in the waiting room, take your blood, sit You back in the waiting area. take you back For meds and sit you back in the waiting room. And keep doing the same over and over again. You never get a room unless you're bleeding all over the place. So many people have walked out because the wait is so long. I've never experienced this type of treatment and they should be embarrassed to provide this standard of care. NEVER AGAIN. I will drive two hours to UVA instead of going here again.

Great staff! Prompt and professional. Would definitely recommend. They were very kind and…read moreattentive!

These people are totally sketchy and will make you pay up front and never refund you even after the…read moreinsurance company gets involved. They made my wife pay $667 up front even though the colonoscopy is FREE with Cigna and a $300 co-pay for the Endoscopy. My wife has been on a call with the insurance company and Gastroenterology Consultants of Southwest Virginia and they refuse to refund the over payment. We paid $667 when we were only suppose to pay $300. If you still choose to use these dishonest people, DO NOT pay in advance, they are crooks and impossible to deal with. I have never written a review for anything before in my life but this has been such a bad experience for us I decided to write a review to warn others. I will continue to get the word out to others in the Lake area with warnings on all the Social Media sites for SML.

Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

My family of four (all are adults) are all patients of Dr. Eschenbach. His two hygienists are…read morefriendly, knowledgeable and thorough. And unlike the experiences that others have had with chain dental complexes, Eschenbach Dental appears to be precise with its billing and honest with its charges. We like this dental office not only because of the professionalism of the dentist(s), but proximity of its location. Easy to get to with ample parking. I've had, cleanings, fillings, a crown performed. I am pleased with my experiences.

I've been going to this practice since the 90's, before Dr. E came. My husband and I are well…read morepleased with him and his staff. Very personable and gentle. We will continue going for all of our dental care..

staff is incompetent. Other than at my fourth procedure, I never got instructions upon leaving…read more This last time, an ablation, they got blood all over my top and my bra strap. They were white but even strong bleach would not completely get rid of the blood stains!!

Baylor is obnoxious and self-serving. When I moved here I had to get scripts from Dr.'s back home,…read moregetting aboard local Dr.'s took months. This conversation was had with day one. These meds were hand written next to a list of current meds from local Dr.'s. And signed by myself and an assistant. Two visits later, in a room with Baylor and his team of young boys, I was informed that I was no longer able to get any help at that office. No explanation whatsoever. Needless to say I was dumbfounded. I asked and was told I never told him about the meds. He was informed not only did we discuss it, I signed a doc with a list of all meds including those. Not true he said. I asked him if he was calling me a liar and he said yes. I was furious. Then he proceeds to leave. There was more conversation. I found another Dr., asked Blueridge for my records, over two weeks later, no records. I went there the day of my appointment and they promised to get them right over. Didn't happen. After this I called to get all my records and was told to call medicopy. I received half my records. I went back to blueridge to get my records, told they would be ready on Thursday and would call me to pick them up. No call. I went in today to get the complete list. My main objective was to get the discharge and the doc with all the meds listed and signed. Not there, don't know anything and I don't know what I'm talking about. I told the lady she and I discussed the exact docs and the conversation was recorded. She didn't like that at all. She preceded to tell me I never went to get a MRI. Huh? They gave me an order and I never went. That's not true. Another blatant lie. She was called to another room, came out with more docs. I'll be darn, she was holding the MRI docs from a MRI I never had done. Did she apologize? Hell no. Not only is Baylor a blatant liar, looks like MED records follows suit. No problem, with the phone call and docs I have, it's going straight to the Medical Board. I do not, would not and will not recommend Baylor or blue ridge pain to anyone. Go at your own risk...

Blue Ridge Pain Management Associates has failed my father at every level of care, largely due to…read morehis physician, Dr. Baylor. My father is a workers' compensation patient with a severe back injury that has left him debilitated. He is currently in constant pain and cannot stand for more than five minutes due to shooting back and leg pain. Despite worsening symptoms, the care he has received has been negligent and dismissive. The practice is nearly impossible to reach. Phone calls routinely take three or more days to be returned, and patients cannot speak to a live person when calling. For someone in severe, ongoing pain, these delays are unacceptable and harmful. Dr. Baylor spends less than 10 minutes per visit. He does not listen, does not physically examine or assess the patient, and refused to order updated X-rays even after my father explicitly requested them while reporting debilitating symptoms. This reflects a complete lack of clinical engagement. The most alarming failure occurred in December and rests entirely with Dr. Baylor. At an appointment on Tuesday, December 16, he told my father he could receive a spinal injection three days later. When my father arrived on Friday, December 19, he was turned away because he needed to be off one of his medications for five full days. There were not even five days between the visit and the procedure. This was not a scheduling issue. It was Dr. Baylor's responsibility to know medication restrictions, provide accurate instructions, and ensure his patient was eligible for the procedure he ordered. His failure caused unnecessary pain and hardship for a man who can barely stand or walk. Dr. Baylor has demonstrated an inability to provide competent care. The repeated lack of listening, absence of examination, refusal to order appropriate imaging, and failure to manage basic treatment requirements is unacceptable. I strongly caution patients, especially workers' compensation cases, to seek care elsewhere.

I can't enough about Blue Ridge Pain Management and Dr. Meghan Coffey!! In all my craziness Dr…read more Meghan Coffey listens and really cares about my pain and everything I go through! She never questions my thoughts and feelings about the pain I live with every day after 9 back surgeries and a recent foot surgery she has always been the one who knows what I am going through, maybe not knowing the pain of 9 back surgeries and a recent foot surgery but really cares about me!! That office would definitely be lost without her in it!!

High quality and great care! This includes the Allergy office upstairs. What a wonderful…read moreprofessional group of people.

My initial appt with Dr. Lenkowski was excellent. His ability to communicate and explain is very…read moregood. From prior experience with specialists, I am not used to such an inclusion of me in the process. He explained things like different possible types of polyps, possible impact of allergic responses, possible impact from asthma, etc. He has equipment that is outstanding. Full radiography pictures. Examination camera and large screen display on the wall so that I could actually see what he was talking about and assessing. Prescription after the initial appointment provided relief and began a process of resolution. I am glad I came here and look forward to follow-up appointments.