Fletcher Johnson the manager went so far out of his way to help a needy family…read more This man has integrity and I will definitely purchase from this store in the future.

I'd give negative stars if I could. We were told delivery would be 1/31/2025 (three weeks after…read morepurchase). Mid-day I called them to get an update on delivery time. I was told there was no record of a delivery for us. A returned called from the "sleep expert" informed us the mattress had been "water damaged". No details were given as to when or how this happened, or any reason for why we were not informed before. Very poor and sloppy customer service on their end. We like to support local businesses, but this one gets ʻaʻole maikaʻi.

My husband & I visited this store about 4 months ago. we were looking for living room furniture but…read morenot yet ready to buy. we were impressed with the great selection they had as well as the prices. fast forward to several weeks ago. We were finally ready to buy And had gone to another local furniture store. Not seeing what we liked or could afford, we headed to The Minds Eye and were greeted with a smile by Rachel Sherman. We explained what we were looking for as well as our needs In both style & quality. Rachel made numerous suggestions & we were able to find just what we wanted. We were able to make arrangements to have a furpture delivery based on when we sell our current furnitur there was no problem getting our furniture as all of it was in stock in their warehouse in Kona. We sold our rattan furniture quickly & the furniture was delivered 5 days later. Great service, beautiful furniture. We will be going there again when we are ready to redo the next room.

while we did not make a purchase, the owner was outstanding and if we had located something we…read moreneeded, would have purchased it in a split second.

I am writing this review to compliment Jenna Kagawa who works at Slumberword in Kona. My husband…read moreand I purchased an OMI organic mattress from her back in June. There was an unexpected problem which Jenna (and the management of Slumberworld and OMI) corrected in a most exceptional way. Throughout the whole process Jenna was very helpful, cheerful and a pleasure to work with. She always got back to us promptly and answered any questions we had. WE LOVE our OMI Midori mattress! Everyone that we delt with at Slumberworld was very nice and we certainly will do business with them again. Even the delivery men from Kamuela Trucking were wonderful! Jenna Kagawa is a real asset to Slumberworld /C.S. Wo. Thank you Jenna, great job!

This review is long over due. I will have to make a very long story short. We purchased three…read moremattresses for $16000. We were delivered two of the mattresses that we ordered but the third mattress was not the $5600 premium mattress we ordered. In fact it was a much cheaper version of another brand. We contacted them and they gave us the run around for months and months. Many calls were unreturned, we even went in the store and were promised they would make it right, but they did not. They never rectified the situation and we have now overpaid their company. I am extremely disappointed and would not recommend this mattress store.

Went sofa shopping to Ideal Furniture. Super nice and helpful staff. Impressive selection for such…read morea small store front.

Hey this place is amazing!! Talk to Brent and he'll get you what you need! Price is awesome and the…read moreservice beyond amazing! I think if you go anywhere else you are making a mistake. Give him a call. It's like talking to a friend you've known for years. He will hook you up! I just got my bed from him and I'm going back to sleep now good night.

For our rental property- I bought a sofa bed, a chair, a set of occasional tables, a set of dining…read morefurniture and 2 kitchen stool. They were delivered on-time, seamless process. Furniture quality is good. Price - reasonable (on sale). Sales person was extremely accommodating and patience. Overall experience- great.

Take notice of the recent reviews. Do you see a pattern? We…read morebought a king mattress in 2021 and the service was Ok. Then in July of '24 we ordered a mango bedroom set and was told to expect delivery in September. That didn't happen until January of '25. We weren't too happy about that. We bought a living room set a couple months ago and as usual, we had to wait a few days, until Wednesday to pick it up. There's nothing like having to make extra trips to get what you want. We looked at a couple bar stools on Sunday and, again, were told we couldn't pick them up until Wed. As we were exploring other options, we waited until Wednesday and decided to make the purchase, thinking it would be a cash and carry transaction. No such luck. No same day pick up. What the f#&%! They'll take your $$ bu you gotta make an additional trip to actually get what you paid for. If I wanted lousy service, I'd've gone to Koloko Furniture. Oh that's right, They're out of business. That's what you get when you do business with a big city operator.

After reading all these reviews, I was a bit skeptical of this shop, but we needed lanai loungers…read more We ended up buying two beautiful rattan chairs with ottomans covered in Regal's Honolulu Sunset fabric. We enjoyed talking to Isaac (who is a character) and Natasha was gracious. Many people come to Hawai'i expecting to purchase furniture like they do on the mainland, but it's different here. The island relies on shipping barges so we need to practice Aloha and be patient. Small business owners are often between a rock and a hard place (esp with looming tariffs) nowadays with sky-high rent and demanding customers who are also tense. At Island Collections, you won't find a better selection of rattan furniture on the Big Island, especially at this price. Isaac communicates very directly and I appreciate that quality.

HE is a con artist . We bought furniture from him and it started too come apart after two years…read more Made in Mexico so he could cut his costs. His assistant did not refund a mirror purchase. DO NOT TRUST HIM!!!