So this store has anything or maybe almost anything you are looking for. Huge selection of high…read morequality gear...and maybe entry level too but I wasn't looking at that. Unfortunately I was not buying that day, but will be back for sure when I have cash. Also great helpful staff, even though they knew I wasn't purchasing, they showed me anything I wanted to see

I am writing this review to warn any who seek to purchase equipment from Chi-Town Music's online…read morestore. I recently found a used Nord on their site, and thought I got lucky because of the lowered price. But alas, I was fooled, and I don't want you to get fooled too! 2000 dollars later and no Nord...luckily I was able to get refunded via fraud claim, but I wish to spare any who read this the burden of discovering Chi-Town Music's falsity for themselves.

I tested several digital pianos and my decision came down between the Roland FP-30X and Yamaha…read moreP255. The Roland won due to its superb key weight which feels exactly like playing a grand piano. In addition, I felt that the Roland's sound is better since its built upon a Steinway grand piano's sound. The P255's sound is built upon Yamaha's CFX grand piano. The P255 sounded a bit muddled in the middle to my ears. Staff is friendly and helpful.

I drove quite a distance to look at a used PA system. Freddy Villagomez was nothing short of…read moreAMAZING. He tested the whole system out channel by channel before the purchase to make sure this used system worked properly. The agreed upon price was very fair. I picked up a couple of speakers stands as well while I was there. Worth the drive for me. I will be back!! Highly recommended!!

Fret 12 was a cool guitar shop inside a concert venue (The Salt Shed). So often you hear a band…read moremember on stage say, "Start a new band". Well, now you can. There were some guitars, amps, and speakers behind ropes (assume they don't want the masses touching high end items). The store included some apparel tshirts, candles, and some artwork. Left the Le Tigre show with a scented candle.

This place is definitely worth the hype! Their customer service and repair is super fast and…read moreaffordable! The shop has an amazing selection of guitars and rare collections. Lastly their vast knowledge really helps you feel comfortable about your decision if you choose to buy.

the very best guitar shop I have ever dealt with ! and I've been around and had many other places…read moreto compare to. Paul and his people are superb. I couldn't be happier. honest people with fair prices and perfect service. you can't say more than that. Susan from Prescott Az

I've brought them one of my basses that was so poorly kept over the years by the previous owner…read morethat I didn't think it was salvageable, but sure enough if plays better than I imagined it ever could. When I got the thing I was like "ok this will just be wall art" it was so bad. Twisted and warped neck, electronics they must have been previously repaired by a toddler. Now it sounds exactly like I wanted it too. The pricing for the repairs was also very reasonable, I almost feel like I didn't pay enough for how clapped out it was. That's also not the only one I've brought them. I fully trust using them for repairs. Also; I had originally called other shops that were saying 2 week minimums or longer, and they did this all in like 2 for the neck and had it overnight for the electronic when I came back for that.

Great place who has done custom-made work for me. The store is run by family with three Tommy's…read more Way to go keep up the good work. BillyPrewitt com

Geoff is great. 1920's Gibson mandolin? Now it is an instrument thanks to Geoff Benge. And his…read moreguitar work is best in the city.

Been playing for many years and I am very particular about how the work on my instrument. In my…read moreexperience his work is of the highest quality. He's done significant repair work for me as well as set-ups, both were done to exceptionally well. He is the best.

I don't often write reviews of places unless I really believe there's something to be said about…read morethe place. Such is Evolution Music in Logan Square where I decided to walk an hour on this fair day so that I could sell my keyboard. I came in, told them what I wanted to sell, and what I was looking to receive out of the exchange. Most people, like me, really try to haggle for the best price, and that's definitely what I did. Being that they were a store with financial margins, they realistically set my expectations closer to what was feasible for them. Fact of the matter is that they were respectful, realistic, and most importantly of all fair when it came to the exchange. I ultimately walked away satisfied, having met in the middle of our compromise, and sealed it with a good ol' honest handshake at that. I didn't have to write about this but I thought the person at the store today, Nathan, had good, decent integrity when it came to this transaction. It was a nice and sunny day and after walking back out of the store, the interaction left me feeling it all the more brighter... Nathan, you're fucking cool bro. I'll definitely be back in the future.

Their employees have no problem with hiding damage and defects, so that you don't find out about it…read moreuntil it's too late. It doesn't make you feel like a valued customer, it makes you feel more like some sucker they unloaded their junk on. Made a buck and got it out the door. Win, win. Especially when selling online. The lengths they'll go to hide stuff is impressive, when all they really had to do was be honest, adjust the price, and everything would be fine. But that's not what happens.

Update March 2025: It took about 7.5 months, but I have the…read moreinstrument back and in great shape (action and intonation all fixed). Although the experience was frustrating overall, manager Charlie and two sales associates whose names I didn't catch went FAR above and beyond to make this right. I appreciate their care and transparency.

Placed an order on reverb for a guitar. Next day seller cancelled due to the item already having…read morebeen sold. Meanwhile I already bought a hardshell case and accessories elsewhere.