Terrible and rude staff. Dr Milano is nasty and doesn't do what you request. Would not recommend…read morehim to anyone.

I have seen Dr. Milano many times. He is great with patients who have anxiety and is excellent at…read morehis job! I've heard horror stories about other oral surgeons. Never a bad experience with him. I won't let anyone else touch my mouth! Excellent care!

I arrived at the office for my post op follow-up and was greeted enthusiastically by the secretary…read more I waited less than 10 minutes to be taken into the office to see Dr Fanelle and then saw him within 10 minutes. Dr Fanelle was gentle, kind and thorough. He was also honest. He provided everything I needed from this visit! Thank you OMS!

Good luck getting these people to keep an appointment. They cancelled on us three times. The first…read moretwo times they texted my cell phone. The third time they DID NOT text or call my cell phone but called my land line to confirm. I didn't get it so they cancelled. I called saying we were coming in and they said to reschedule. This is like 6 MONTHS of my son - who is 18 and works ten hours a day - not getting a consult for his wisdom teeth. Thanks a lot.

Think twice they are crooks, take your money up front and don't complete the services.read more

Be careful, they give you a roundabout amount what you need to pay and tell you that general…read moreanesthesia is covered and that is not true. We were told Anesthesia is cover under Dental United Concordia and it was not. I even question it before signing anything and was told yes United Concordia covers anesthesia that is 100% not true. They don't cover anesthesia. As we now know we are responsible anesthesia bill. They need to review the Law "No Surprises Act" that was put in place. Please be aware. They need to be more transparent how they review the amount with patients. As you can see other review's SAME issue over and over. Do better Lehigh Valley Oral Surgery and Implant Center.

For 35 years, I suffered the relentless agony of a complex dental fistula, misdiagnosed by no fewer…read morethan 15 dentists, 3 oral surgeons, 4 endodontists, and countless specialists, enduring countless procedures in a torturous ordeal. After such an excruciating journey, I've earned the right to judge--and Dr. Nancy Herbst is a heaven-sent miracle, an angel who lifted me from the abyss of despair! Her radiant smile and witty remark that God has a sense of humor melted my heart, while her boundless compassion, vibrant spirit, and unparalleled expertise rekindled my hope. She was the first to correctly diagnose my condition, her brilliance outshining every doctor I'd met. Her extraordinary bedside manner made me feel truly valued and cherished, listening with steadfast care and collaborating with me to create a treatment plan that turned decades of anguish into radiant hope. Dr. Herbst's compassion, positivity, and genius sets a new diamond standard for dentistry--gold stars fall short of describing her! Her approach could transform the entire field if others followed her lead. Young dentists should be breaking down Elizabeth Oral Surgery's doors to learn from her--she's the mentor of a lifetime! Her exceptional staff also deserves immense praise, especially Louis, whose kindness, professionalism, and heartfelt warmth made every visit a comforting, seamless joy. The entire team's dedication and care perfectly complement Dr. Herbst's brilliance. My gratitude for Dr. Herbst's life-altering care knows no bounds, and Elizabeth Oral Surgery is infinitely blessed to have this remarkable doctor and her phenomenal team!

I called the office to ask about how my Delta Dental insurance would work with their office, and…read morewas told that my check ups would be covered and that I would receive an estimate before any dental procedure letting me know how much it would be with insurance coverage. That sounded like the coverage for the dentist I had been to for the past 15 years, so I booked the appointment. The "covered" checkup ended up costing $265 out-of-pocket and the filling that was estimated at around $200 came to $664 out-of-pocket. So a total of $865 out-of-pocket instead of the $200 I was expecting. The out-of-pocket charge comes as a surprise bill in the mail after you pay the initial amount that they estimated. So I had already had the filling done before I found out that "covered" check up cost me $265 out of pocket. The excellent dentist that I went to for the past 15 years was always very up front about cost and did not do business this way. This is absolutely disgusting.

I have tried to reach either the dentists directly or the office manager, Minerva, on numerous…read moreoccasions regarding Allison's rude treatment of me and my bad experience with your office no longer taking Delta Dental Insurance as "In Network" mid flow of getting my Crown procedure that was NOT completed. I did NOT Agree to DOUBLE what I previously agreed to pay which was $900+ out of pocket. There was NO SINAGE or CONTRACT before I went back to have the work done to "prepare the tooth for a Crown" that I would be charged almost $1660 and left with a temporary crown which has broken and this office refuses to work with me. My Insurance company has been trying to work with them too as they are involved in a Grievance I have filed. All the while this office keeps sending me appointment reminders which is extremely "tone deaf" at best. I NEVER Agreed to this amount, I was NEVER told the Amount was going to Double and Allison has been nothing but Impossible to work with. She is Rude, Condescending, talks over me and now I question if the Dentists are also in on this "scam" as far as I'm concerned as now they are threatening my Credit score with getting their debt collectors after me all the while I DO NOT have the Permanent Crown Created from their lab or in my MOUTH!!! How is this even Legal??!! Charging me for something I don't even have in my Mouth that was NEVER even created as I never went to their lab to have my Crown color match! I have never been so Furious with a Dentist and the poor quality of customer service and the fact that they say they have 5 Star Concierge type service is laughable! Now I know how they can afford that one leather seat with the back massager in it that I never got to use as a dentist chair! Just was shown it on the initial walk through! In my opinion, likely People roped in like me likely paid for that as a bait and switch! I would NOT recommend this dentist office as apparently they are ALL okay with this as NOBODY is helping me. Not Dr. Nelida Garcia, not Dr.. Jeffrey R. Demartino, Not their office Manager "Minerva" and certainly not the receptionist "Allison." ZERO Stars as I prepare to battle this with my insurance company and Lawyer Husband if I have to. I don't appreciate being ripped off, lied to, ignored or in my Opinion SCAMMED!!!! They have a slick operation going on in my opinion and that is NOT okay!!!!

I cannot get them to call me back about my permanent dentures. I reported them to BBB about them…read morenot returning my calls which I called them for about 2 weeks re adjustments which they finally returned my call. I also had several lower teeth pulled. I had new bottom ones made and I was told my permanent ones will be done in November. Before that time, I lost my lower ones and paid for new lower dentures. After coming in for adjustments, I asked them about getting my permanent top dentures, after checking my records, the dental assistant told me to make an appointment for that. A few days later I tried calling them again but after a week or two of calling, I finally got a call back telling me I already got my permanent ones. After I hung up I realized it was just my bottom dentures they worked on. I have been calling for weeks and have not received a call yet. My top dentures are loose and keep falling out of my mouth without a lot of adhesive but they told me I had my top permanent ones. Which is not true. Now again they won't answer my calls for an appointment to get this done. I would never recommend this dental office since it is all about getting the money and not about how they treat patients.

the front desk jen said she was a former pig farmer.it shows as she treats you very rude &has no…read moreexperience in dental field.the doc is worse as he charges too much for very poor work

Very unprofessional. Get an estimate in writing before allowing this guy to do any work on you. I…read morewas given verbal estimate. He did the work, but never submitted claim to my insurance company as required. Then he sold his business and outstanding account balances. He reported my balance owned to him as double what was estimated. The company he sold the account to reported to credits agencies my balance as not paid. I tried several times to reach him at his new place of work to settle the account, but he would never respond.

Dentist herself was kind & understanding. GREAT bedside manner. Initial office visit seemed to go…read morewell till I had to repeat myself more than once that my prescription was to go to MY pharmacy. She said a different location. I corrected her 2x, thinking she had it correct. Left the office, went to get my prescription - NO prescription! Tried to call the office - closed. Called another location - the dentist would not call it in as they can not could not see my chart. Called the on call Dr. - they never called back. Called the office Monday - meds were called to the wrong location. The office manager argued with me stating she was told to send to wrong location. When advising I corrected her in office & trying to provide the correct phone number to the pharmacy she was to send the script to - she put me on hold. when coming back - while expressing as she is the "office manager" she should "do better" set an example - she hung up on me. Great dentist horrible office manager.

Aspen Dental was listed in my insurance company as in network. I called them. They told me that…read morethey accept my insurance. When I arrived for my appointment, I was told that they do not accept my insurance. I had to pay for my visit. The technician who performed my x-rays was impatient. She was annoyed that I was choking on the enormous device that she put in my small mouth. She begrudgingly gave me a smaller device. She blamed me for it falling out though I clearly followed her directive. The x-rays were extremely painful & there were a countless amount of them. I thought it would never end. The hygienist seemed very nice but she did not clean my teeth which are in dire need of cleaning. The dentist was cold. She said I had an abscessed tooth & described some remedies. Her advice was moot because she is not in my network. She prescribed Amoxicillin & Ibuprofen, 800 mg. The latter is known for stomach bleeding. I took one & was nauseated all day. I threw them out.

Office suite is really nice, actually may be brand new as this is a newer dental office. Coffee and…read moreTV in the waiting room + a full selection of current magazines. Dental hygienist was really friendly, we actually talked and talked even as they x-rayed. The dentist was super informative. Many dentists have told me to use toothpaste for sensitive teeth, but at this office, they gave me two different suggestions as to application. The medical professionals who stand out to me are ones like this, who readily give information. Good stuff. Good experience from booking to exam to booking the follow up.

Dr. Chueiri and Dr. Pomeranc are amazing as well as the dental assistants and from of the house…read morestaff. The office manager Angela is amazing. She always gets me in whenever I need. My 2 yr old son goes here and sees Dr. Peter's and he loves him. His patience with my son at such a young age was amazing. I highly recommend this dental practice to anyone of all ages.