Super nice guys... my muffler had been rattling for weeks, driving me nuts. They ordered the part…read moreand fixed it all in the same day of me walking in. Save yourself money from the dealership service center.

Excellent Service, friendly staff and quality work, on older cars too, makes this an excellent…read moreplace for the service and repair of Beamers N Benz's

Don't buy a Corvette from this establishment. I called, talked to a sales associate, made…read morearrangements, then took the two-hour drive. I got there, and they were doing well until I made up my mind which one I wanted and asked to take a test drive. They began the drama. First, they don't allow test drives on Corvettes, so I told them I wasn't paying much for a car I couldn't fully drive, even with full insurance. They went to talk to "Steve" (the used-car manager), and I was leaving as I came out of the bathroom, headed for the exit. The salesman (who had done a great job in this situation as he could) came to me and said Steve said I could drive it, but first I had to be approved for the loan. I told him I was buying the car outright and didn't need the loan; I had cash but wasn't interested. As I was getting in my truck, Jeff (sales manager) came to the parking lot and said we could drive the car. Roller coaster of rules. Funny how the whole thing changed when I no longer needed their loan. By then, I was over it, and my wife said she had never felt so disrespected in her life. I called a friend of mine, and he said they had done the same thing to his buddy. His buddy fell for it, and the car immediately clunked. Three days later, the torque tube had to be replaced. The car I picked out I wanted badly and was going to buy it, but I am pleased I walked away. I had driven 4 others the same day, with not a second's hesitation from the dealership. Just don't fall for their tricks.

The administrative staff were friendly, otherwise this would be 1 star…read more We have had two bad experiences in the last month with this dealership. We had to take in our Chevy Bolt EUV, and upon arrival it's as if Shawn (service) wouldn't even speak to me without talking to my husband, too. Continued to call me "little lady" etc etc- demeaning and very condescending. After dropping the car, we were not contacted at all re: any of the progress, estimated date of completion, what was actually wrong etc. I finally called to check and they still didn't tell me what they were doing to it, just that it'd be ready "Friday". We picked it up and I had to ask what they did- got a curt "well, looks like a replaced battery" and we were on our way. Fast forward to this week and I was asked by the tax auditor to reach out to Chevy directly for an appraisal-- I left a message w/ customer service and never heard back causing us to miss the depreciation deadline. Overall- steer clear. Seems like this place needs a customer service overhaul.

I have been taking various domestic and foreign vehicles to them for 20 years..they are on the…read moresecond generation now. But still totally professional and they know transmissions. I have taken some domestic but not have taken 2 different Volvos. Volvos can be to ouch to work on plus Volvo makes it hard on nondealer shops to work on them. No problems for advanced ..they even had gotten the particular tranny fluid the suv required. At 115 k miles it's running much smoother the service was at least 1/3rd to half of what the dealer would have charged. So get it in gear and go see advanced for any tranny issues.

Tl;dr it looks like the shop doesn't really care about the cars or customers that come into the…read moreshop. Attempts to discuss were met with indifference. In February, my car's transmission had seemingly developed an issue all of a sudden. I looked online based on the symptoms and we looked at what the common issues were. We saw the breather valve on this make/model would become clogged, so we cleaned the valve thoroughly and topped off the transmission fluid. I then opted to take the conservative path forward and wanted to bring it to Adavnce Transmission to let them inspect the transmission and make sure everything was good. The car had close to 190k miles on this transmission and I understand things don't last forever. I talked to both the woman at the front and one of the mechanics and explained everything that had occured with great detail and specifically asked for the transmission to be dropped, inspected, and look for any issues, warnings, or concerns that they might find. I picked up the car on the following Monday. "We cleaned the breather valve and brought the transmission fluid levels to the correct level. Nothing wrong with the transmission at all. The mechanic was surprised how good the transmission was especially after seeing how many miles were on it. You can pick up your car when you're ready." 28 days later. I'm driving to work at 4am, while driving up a small hill the car loses all gears. Thankfully, I was close the peak of the hill and was able to coast down to gas station and safely park while waiting for a tow truck and a ride. Once parked, the car had transmission oil dripping out from it. It was clear there was a leak. I called the shop as soon as they opened and explained what the car had experienced that morning. I requested the transmission be looked over, to see where the leak was coming from and any other indicators of what happened and if it was salvageable. Shortly after getting confirmation the car made it to the shop from the towing company, the same woman at the front of the shop called and said "the mechanic says your transmission is just dead." I mentioned that just 28 days prior they told me everything was great. How could it go from great to dead in such a short time? "The transmissions can just go out, without any warnings or signs sometimes. You can either pay $7,000 for a new transmission plus labor or pick up your car whenever you're ready." Obviously, I've shortened this call but the same indifference was shared throughout the 5-7 minute call. I had the car towed to another mechanic. What he found shows the level of indifference the mechanics had for the car, and the shop's desires to sweep things under the rug: He first filled the transmission with transmission fluid to see where the leak was coming from. He let it sit for 3 days then lifted the car. One of the transmission sensors was loose, not even hand tight. He inspected it, then tightened it down to spec, and refilled the transmission again. 3 more days, no more leaks. He then started the car up. It's now been several days and there hasn't been any issues of leaking or of the transmission being dead. If you want to spend thousands of dollars to fix an issue they may have created, take your transmission issues to Advance Transmission. If you want honest work on your vehicle, you'll have to go somewhere else.

My Tesla needed alignment, and these folks are one of the few service centers in the area that…read moreperform Tesla alignments. They did a great job, told me of their concerns about a couple of components related to the alignment, and finish the job on time at the agreed upon price. Highly recommended!

I'm speechless and confused on why my experience was so horrible at such a highly rated mechanic. I…read morebrought the car in for a damaged wheel bearing and a transmission fluid drain and refill. They claim to be Lexus experts (my car is a Lexus). Different employees told me different recommendations which was concerning. I dropped the car off and the next day got a voicemail that the car was fixed and ready for pickup. Great, when I finished transferring my belongings back into my car I am told it just went up on the lift to get worked on. No work had been done whatsoever. Lots of miscommunications on their end. Finally, when I schedule an appointment to get the car fixed the following week they tell me they can't get me in/don't have a loner car until the following week because some people blew their engines and their cars were being worked on. I said "forgot it, nevermind" and went to a competitor I used in Greenville before. They fixed my car in less than 24 hours and had the loner car ready. Ridiculous..

I would like to thank all the guys at Osteen's for doing a first rate job on my Chevrolet truck…read more Craig and his guys were first class professionals. Now I don't know Mr. Osteen's religion but his shop sure was fami friendly. BEST AUTO BODY SHOP IN THE UPSTATE. If you need auto body work. Go see Craig tell him I sent you. Tell Scott Mann (the good looking one).

Amazing work on my truck. A Great price, great service and on time delivery for my tight schedule…read more Fantastic onsite owner! I strongly recommend them.

My muffler came off due to rust. Instead of replacing the rusted pipe, he welded a new muffler onto…read moreit. The weld broke after about 6 months, and I had to spend more time and money getting someone to fix it. Save yourself time and money and find someone else.

They do awesome work and their prices are great. The owner and the crew are very polite and the job…read moregets done in a timely manner. I'm glad I found these guys. Carolina muffler is awesome.

Needed an amp install, and wires run from it to speakers. They said they would, but did not use the…read morewires I supplied and only connected to the default OEM speaker wires. But it gets worse. Now my air bag light is on, and I seriously doubt it is a coincidence as that commonly occurs when removing car seats and putting them back back improperly. Now I have to pay for getting that diagnosed and fixed. I'm taking bets - will they pay the bill when I get it diagnosed? My money is on not. Other details: I gave them a whole amp wiring kit - they didn't put the amp in the back of the car, but only under the driver's seat. The rest of the wiring they kept; they didn't give it back to me. They attached the 150 amp fuse with just one screw drilled into the fuse box cover in the engine bay. I'll attach some photos here tomorrow if I remember and I'm still able to edit the review.

Just pulled the trigger & upgraded the stereo on my new Elantra N…read more Tim and company intuitively understood what my mission was and what budget I had to work with. The final product is an absolute game-changer. I absolutely love cruising to great tunes now.

I called on a Monday afternoon at 3pm, no answer. I stopped by at 3:30pm during normal business…read morehours and arrived to a locked front door and a closed shop. Took my car to a competitor. Waste of time, the website says they're open M-F until 6pm.

I have been using L Japan Autoservices for the past 5 or 6 years. My experience has been one in…read morewhich Joe, who is the owner of L Japan Autoservices, has always charged me a fair price for his services. Recently, I decided to purchase a used Lexus and needed a pre-purchase inspection report. Now at the time, L Japan Autoservices was unavailable, on such short notice, and so I scheduled an appointment with First Class Halt. It was very easy to make an appointment with First Class (FC) and I was able to have my used Lexus inspected almost immediately. However, I soon found out that FC charged me roughly twice what L Japan Autoservices charged for the same service. FC charged me $250 for the pre-purchase inspection report and found a small oil drip near my engine. FC then told me I should have an UV Engine Dye Test to locate the source of the small oil leak for $200. They also said once we know where the leak is coming from we can fix it for an additional charge. I thanked FC for their report and after a few days was able to set up an appointment with Joe of L Japan Autoservices. Now, Joe only charged me $125 for his pre-purchase inspection report. Joe took a video of his inspection and sent it to my phone. He pointed out quite a number of small issues that I should be aware of, like my battery terminal corrosion. In addition, Joe showed me on the video where the very small engine oil drip was and felt that because there was no oil leaking on the ground, and no burnt oil smells, and the oil dipstick level had not changed significantly I could just watch it for now and address this issue later. This advice saved quite a bit of money and worry. Thank you Joe!