Our home A/C's are beginning to show their age and with the weather as hot as it has been, we had a…read moreproblem. We called These folks and they were able to be here the same day. Not only are they prompt they are the best technicians I have seen anywhere! Jason had us back up and running in record time and the price was very reasonable. I trust these folks, there is no upsell just great service provided by Great people.

The company did not show up at the time scheduled. I called after waiting 20 minutes after the…read moreappointment time to discover that a technician will not be available to come today. Before calling, there was no contact made by the company to share this news with me prior. When I asked when is the reschedule appointment time, I was told that they do not know at this time. They will not be able to tell me a rescheduled time until maybe a the earliest later on this week. I don't understand how they were all of a sudden overbooked, but when I booked on Thursday the representative said they had plenty availability this week. I would not recommend them to anyone.

I had to have a new heating/cooling unit. My home warranty company referred me to this company…read more Technicians are very professional. it take 3 visits to determine the situation and required repair. Then they had to wait from the warranty co for approval. Then we waited for the unit which the warranty company chose to purchase. All of this took weeks which was frustrating but I always found the staff of Action Air to be responsive. Sometimes it took a couple of contacts but they never took more than a couple of days to get back to us. When we were finally told the unit was in, we were able to schedule quickly and everything is fine. I did have to ask for my paperwork on the unit. They should provide that as soon as your repair is done. They would definitely be a company I would use again. Chastity and Alicia are very good at returning calls.

Woke to hot house, called Action heating & a/c, said they would be out in a few hours. They…read moreactually called and asked if they could come earlier as they were in the area. Within an hour we were getting our cool air back & they even explained to us what had happened, something like a flux capacitor, LOL & compressor & fan and that it is so hot. Then they gave us some great recommendations. Thanks to the guy, Nicki, on card? with the NYY hat on. Donna

Really great customer service starting with my first inquiry and the very pleasant and friendly…read morelady who took my call. I had to wait a few days for an appointment, but they called me back when an earlier time was available which was much appreciated. I also liked that they sent a text reminder for my appointment time and sent another when the technician was on his way along with a pic of the tech and his name which was a nice touch. The technician arrived right at on time, and was very helpful troubleshooting my system and thermostat. He isolated the problem to when I tried to connect a "smart" thermostat. He gave us some pointers for our system and was on his way. Overall great experience and will reach out to them again when we are in need. Great customer service all around.

please for the love of god DO NOT do business with this company. They do not treat you like a…read moreclient whatsoever. I paid for my HVAC to be fixed before closing and it only worked temporarily before they told me I had to pay again for it to be fixed. I told them it was an emergency and I needed the AC to be fixed and they dropped the ball on scheduling me. if I could leave a lower star rating I would.

Goose Creek HVAC & Plumbing called to let me know they were within 30 minutes of their arrival…read more Both technicians were polite and listened carefully to what my concerns were, after which they installed the items I had previously bought: a bidet attachment, a kitchen sink incinerator, and a new kitchen faucet. BTW: the original faucet was a bear to remove due to deep rust that had accumulated. The charge for everything was just under $200 and well worth it. It was the first time I'd used Goose Creek HVAC & Plumbing but after this, they are now my "go to" guys.

Hi Stacy, everything went great last night with the tech from Goose Creek just wanted you to let…read moreyou know he was excellent young man came in and took care of everything he was polite and very professional. I would definitely recommend that outfit to anybody in the future.

Carolina Air Care advertises being in existence for 20 years, and we have been a customer for 11 of…read morethose years. We are a retired couple with modest home heating/cooling requirements. In 2015, we purchased a new Lennox system (Merit 5 Ton 15 Seer Split Heat Pump) from Carolina Air Care. We contracted solely with Carolina Air Care for the system's annual maintenance. Within a few years a coil needed to be replaced, and while the unit was under manufacturer warranty, the labor for replacement was not, thus saddling us with a high repair bill. In 2024, within 9 years of purchase, the Lennox system then had such failure that it needed total replacement. We remained a Carolina Air Care customer (our mistake) and purchased a new Rheem system (5 ton 14.3 Seer 2 Split Heat Pump). Again, we contracted solely with Carolina Air Care for annual maintenance. In 2026, just 25 months after purchase, the compressor failed. Carolina Air Care estimated we would incur a several thousand dollar repair cost. To be clear, 2 new HVAC systems of different brands we purchased from Carolina Air Care over 11 years had multiple system failures and short lifespans. We don't have the technical expertise to ferret through the intricacies of the failures (e.g. manufacturing defect, subpar installation/maintenance, our usage pattern, or combinations). And we doubt that Carolina Air Care knows. But our unfortunate experience is that Carolina Air Care's business practice doesn't include it sharing responsibility, even with long-term customers. It took us 11 years to understand that. We have lost trust and moved on to another HVAC company.

Carolina Air Care has installed and serviced multiple systems at my houses and my daughter's…read morehouses. Until recently I would have rated them highly. I no longer do. Problem is they DON'T stand by their work. They installed a new flexible return air duct for me in 2021. It collapsed, because they didn't adequately support it. The duct was installed with supports appropriately every 10 feet, and should have been supported every 4 to 5' per standards. They charged me AGAIN to replace the duct that was incorrectly installed the first time. BOTTOM LINE: Don't use Carolina Air Care if you want a company that stands by their work.

The Service I requested online was quick and well explained by the tech! I thought my neglect of…read morenot getting an annual service for a few years might mean I would be repla$ing my unit but after a quick check the problem was diagnosed and fixed. It saved me a lot of money and should be able to extend its life for years. I would refer them for any A/C service/repair or replacement need!

I set up an appointment through their easy to use website and they showed up on time the next time…read morewithin the window promised. I explained my issue I was noticing with my unit and it was resolved efficiently and very quickly (Like an house maybe). I had to make sure my newborn had cold air again and Blake and Sons HVAC took care of us. I will be a return customer!

An outstanding company, providing outstanding A/C services. This company and its owner, "William",…read moreprovide A/C services in the utmost professional manner. The communication, customer support, pricing, and quality of work is second to none; simply "outstanding". This is a tricky market we have to navigate from time to time, as a homeowner, and if you want honesty, timely responses to your request, fair pricing, and quality of service, this company "Stay Cool Heating and Air" should be your FIRST choice! The installation of my new A/C unit, was performed flawlessly; when the job was done, I was IMPRESSED!

Called "Stay Cool" on Friday morning after our air went out late Thursday. After calling around and…read morebeing told I would have to wait a week to 2 weeks turn around, and that our system is old. When I called Stay Cool - William said I can be there after lunch. I told him that our system is 15 + years old; he said "that's not big deal we can get you up and running". He showed up after lunch, checked the system out. He needed to order a part and said he would have it Monday at the latest. William called me on Sunday, and said he could be there 6:00AM Monday. By 6:45 we had air. What great service, and a true professional. He did not try sell me parts or services, that were needed. I will be using Stay Cool Heating & AC service from now on. Thank you William!

JAC serviced my faulty HVAC system quickly and had my AC working properly. The parts and labor were…read morevery cost effective and I appreciate the professionalism the crew provided.

The only HVAC people I'll let in my house. They replaced a terrible ac system (installed by builder…read moreand a different local HVAC) and we couldn't be happier. I have them do twice yearly maintenance and all of their techs are professional and friendly. We can't recommend them enough!