Chris, Tony, and Doug did an outstanding job replacing my 2 HVAC units. They called to confirm,…read morewere on time , and cleaned up after installation. The guys were very professional and explained the new units operation. I highly recommend

Carolina Air Care advertises being in existence for 20 years, and we have been a customer for 11 of…read morethose years. We are a retired couple with modest home heating/cooling requirements. In 2015, we purchased a new Lennox system (Merit 5 Ton 15 Seer Split Heat Pump) from Carolina Air Care. We contracted solely with Carolina Air Care for the system's annual maintenance. Within a few years a coil needed to be replaced, and while the unit was under manufacturer warranty, the labor for replacement was not, thus saddling us with a high repair bill. In 2024, within 9 years of purchase, the Lennox system then had such failure that it needed total replacement. We remained a Carolina Air Care customer (our mistake) and purchased a new Rheem system (5 ton 14.3 Seer 2 Split Heat Pump). Again, we contracted solely with Carolina Air Care for annual maintenance. In 2026, just 25 months after purchase, the compressor failed. Carolina Air Care estimated we would incur a several thousand dollar repair cost. To be clear, 2 new HVAC systems of different brands we purchased from Carolina Air Care over 11 years had multiple system failures and short lifespans. We don't have the technical expertise to ferret through the intricacies of the failures (e.g. manufacturing defect, subpar installation/maintenance, our usage pattern, or combinations). And we doubt that Carolina Air Care knows. But our unfortunate experience is that Carolina Air Care's business practice doesn't include it sharing responsibility, even with long-term customers. It took us 11 years to understand that. We have lost trust and moved on to another HVAC company.

The Service I requested online was quick and well explained by the tech! I thought my neglect of…read morenot getting an annual service for a few years might mean I would be repla$ing my unit but after a quick check the problem was diagnosed and fixed. It saved me a lot of money and should be able to extend its life for years. I would refer them for any A/C service/repair or replacement need!

I set up an appointment through their easy to use website and they showed up on time the next time…read morewithin the window promised. I explained my issue I was noticing with my unit and it was resolved efficiently and very quickly (Like an house maybe). I had to make sure my newborn had cold air again and Blake and Sons HVAC took care of us. I will be a return customer!

So the service man Manny, came on a Saturday. He said our unit was covered in black mold. No reason…read moreto repair. But h cost was 6000.00 We called another company first thing Monday. It was the circuit board. It was 400.00 to repair. Still under warranty with Carolina climate through AIr One. Please get a second opinion!!

The tech seemed to be ok. But he charged my wife 600 dollars for him to find a leak in the…read moreevaporator coil and then said he wouldn't run the system unless he put some r410a, 4 or 5 lbs at the rate of 240 dollar/lb. It's like he sized our wallets up with our house. I called the company and asked if they would subtract the 600 dollars off the quoted price to re the evaporator coil which is under warranty and the person w answered their phone said, "oh I don't know and that the manager would give me a call to discuss this. Well they never called. And IMO, we got ripped off. We had other companies come out and gave us a quote for 0 dollars. One company said 89.60 fee over the phone and I to them that I wouldn't pay a fee for the visit and then they said that they can waive the fee.

I had to replace my HVAC system a couple of months ago. Morelli was very responsive with a proposal…read moreand getting the project scheduled. Unfortunately, there were some problems with the system. No one's fault really. Just things sometimes happen when installing equipment in a home. Morelli responded to the problem very quickly. It took several visits to figure out the problem and get it corrected. Which we finally did. I especially want to thank the John Locklear who installed and fixed the problem. John has gone above and beyond all expectations and I feel fortunate for having him on my team.

They had a technician at our house within an hour. The technician, Tony B., was extremely friendly…read moreand explained everything clearly. My five-year-old son is very curious, and Tony explained each step to him as he worked. He made sure our house was cool while we waited for parts to come in to complete the job. My kids were excited to see that it was Tony B. returning to finish the job. Again, he was informative and very kind. Excellent service! I highly recommend Morelli Heating and Air Conditioning, Inc. - The Satterfield Family

We had our HVAC & ductwork replaced today. (Adulting fun) I got multiple quotes and everything came…read morein close to each other on ductwork replacement but the cost of the systems were different. White's Heating & A/C had a higher SEER rated system, was able to relocate our system & connected the mancave to the HVAC; all things that were not included in the other bids. Above and beyond those bonuses, we went with a small business that supported a local family. White's Heating & A/C, Will and his outstanding crew, exceeded every expectation! They were polite, knowledgeable, efficient, and cleaned up behind themselves. Will developed a plan to install a more energy-efficient and well-balanced system. We are beyond thrilled with their work! If you find yourself in the need of a reputable, trustworthy HVAC company that WON'T overcharge you, call White's Heating & A/C.

We had a great experience with William and his team. He responded quickly and replaced our AC right…read moreaway at a reasonable price! The team was very professional!

nothing to do with HVAC at all. I was at a Publix and like a dummy locked my car door and shut it…read morebehind me while my car was running. A nice guy named Josh I believe was super helpful in helping me getting my car unlocked. As a former HVAC installer & Technician of 2 years for both sides. I can say randomly helping a stranger goes a long way in my eyes. If you can help a complete stranger then the work ethic must be pretty damn good as well. Thank you a ton Josh... I hope I'm getting your name right I can't remember what I had for breakfast this morning. But that aside, I work for the state with water treatment and distribution. if we ever have any issues I'm going to tell my boss to call ALL STAR! Also, I will specifically ask for Josh. again hoping I got that name right. been hit in the face with burning refrigerant too many times on a compressor change out.

Ron and son did a fantastic job getting heat back on. They explained process and had no problem…read morewith us asking a lot of questions and watching them work. Used the service before for my AC and again they came through.

I was in dire need of getting my AC fixed when I made an appointment with American Air Solutions…read more Chris actually called and came earlier than expected. I had already received two other quotes on a new HVAC system when Chris arrived. Not only did they beat the other two quotes, they met my financial terms and were able to install 3 days ahead of the others (that mattered). On top of that, Chris put a little bit of refrigerant in my unit so I wouldn't suffer through another (80+ degree) night. That is what I call above and beyond! Allison called from the office a few times to make sure everything was good & then with the follow up after installation. Frank was the lead in the installation and was an absolute jewel! Very professional, friendly & respectful which really made the whole ordeal bearable. I highly recommend American Air Solutions for anyone in need of service or installation...Great Team!

Chris was very friendly and informative. Cleaned dryer vent and cleaned up in under an hour. Will…read moredefinitely use again!

Al ( the plumber) and his apprentice Carson arrived right on time to connect my new grill to the…read morededicated gas line we had installed when we built this house. We opted not to get an outdoor kitchen ( which I do love) after having one catch fire in a brand new home we had built in Texas. FYI, the fire was all due to bad installation from the outdoor kitchen people , but it scarred me emotionally enough to only have a grill I can push into the back yard in case of emergency. After being told by first responders that my house would have exploded shortly, I knew we would be ever vigilant should we do this again. Al looked over the area and where the hook up valve was located and offered us sooooo many better options than where the builder had put it. He really knew his business and we were confident that for safety and aesthetics he was exactly the man for the job. And boy was he. He removed the old hook up valve which was poorly installed to start with( yes, this is a new home) and moved it to a much better location with all new hoses, connections and everything else needed for the job. Talk about a difference. He also had every tool for the job so there was no running back and forth to the store or back to the business. That was really nice. Carson, his apprentice was also incredibly helpful and found the wire needed in the grill to hook up to the starter. We were afraid that Lowe's wouldn't get there for the delivery in time and we would have to pay for another service call, but they made it just as they were finishing! A job WELL done!! Soooo, how do you like your steak?

0/10 . Very disappointed in this company…read more They completely misdiagnosed my problem with my AC. We were told it was the fuse breaker switch and he did not have a part for it. I asked if everything else checked out. He told us yes. He had gone upstairs and outside to the unit with his diagnostic tools. We bought the part from Lowe's. That was not the problem . Turns out it was the compressor. In my opinion ,this person did not have the experience to know the problem or to diagnose the problem correctly. Also, I was not given a receipt just told it would be charged to my credit card, 574 dollars. Also, I had to give out my cc info over the phone to the guy before he would even drive to my house. I called the company and told them what happened and I was very disappointed in their company and would not be recommending them ever. I choose this company because it is a 3 rd generation family owned AC company and has excellent reviews and recommendations .Advertising 100 percent satisfaction guarantee with each service. That is not what I got. They may have been good at some point in history but not today.Do not use this company.