I have many illnesses and am usually at this pharmacy at least once a week, sometimes more. The staff is rude, inconsiderate, and unhelpful. I came to the pharmacy early this week for 5 prescriptions. I asked the tech to find a prescription sent during October because the dosage had increased. Instead of telling me that they had not received the prescription, the pharmacist filled the script from a previous one that is the wrong dosage. Now, they finally received the prescription for the correct dosage but will not fill it until late November because my insurance had already paid for the incorrect dosage. There was no apology from the pharmacist, no resolution, and no recompense. This is not my first negative review of this pharmacy. If you have the option to go to another pharmacy, please do. Sure, they deliver, but with almost every order I have, something is incorrect. I still end up driving to the pharmacy anyway to have them fix their mistakes. Now, I could understand if I had all 20 prescriptions filled at once, but I never do. I really think that the entire pharmacy staff should take a class on service, sympathy, and communication. read more

I have been with this pharmacy for almost 13 years. In the past they were the best pharmacy I have ever seen. The Pharmacists were impeccable. The turnover with excellent staff has increased dramatically. I have always contacted them in a timely fashion taking everything in consideration. The first of the month I know is busy, when the doctor is involved, they blame everything on the doctor when I knew better. But, being lied to is it. I have called to place a future order and I asked to speak to the pharmacist and she told me they were all gone. I heard her counting pills and talking. read more

Refused doctors called in prescriptions. Had to wait three days just to get them to send the prescriptions to a different pharmacy. They acted like they didn't want to fill any of my prescriptions or even forward them on to a different place! Needless to say, I am currently completely out of much needed medication! Common medications like a statin drug, etc...I don't understand & will never recommend them again! read more

Seems like they never know how to answer a phone in the pharmacy. Customer service sucks at this location.

Customer service in the pharmacy is atrocious. Very rude and not helpful at all. Acted like I was interrupting there conversations or something, and it's every employee every time I go. I don't recommend this pharmacy at all read more

I was in dire need of my arthritis medication as I do have unbearable pain at times. I live alone and have no family or friends to help me. I called the Apothecary, where I have done business since 1997 and ask if they could deliver out the medicine that my doctor had ordered. Tyler said no ma'am. He told me that I had already had one delivery for the day and could not receive anymore until tomorrow. Where is the human decency? Tyler had no concern what so ever that I was suffering. So much for your small hometown businesses these days. read more

This is a no non sense drug store, that only specializes in medical needs! Sometimes it might take awhile but they have a good drive- through and a delivery service! I have always been treated friendly by the staff! The delivery driver always call when he pulls up so I can be ready to get the meds! This place has been around for a long time for a good reason! read more

Dishonest business, They have been short in deliveries that are paid by Medicaid. When confronted, the woman I spoke with, made incorrect calculation in the quantities they have shorted. She does not know how to count or to add, apparently. Bad attitude when she found herself caught in the lie. Use other companies in the area for health products when ordering. This company cannot be trusted, nor their employees, and much less they are worth your money. read more

Have always had great service from CA, they are competent, knowledgeable and kind. Couldn't be happier so give them a try. Reidsville resident. K. Woodall, RN read more

Went for a refill on medication that generally was 6 boxes for $35. Didn't have that much to spend so asked for 2 boxes only. They put the 2 boxes together but MORE THAN DOUBLED the price per box! 2 boxes, $25!! Told them to keep the meds and went to Walmart where I also had a scrip for same meds. 1 box, $4.00. I am a big believer in buying local but when local means outrageous behavior and actively ripping off customers I'm gone. Forever. read more