We got great service from Open Door Policy early this year. One of the springs on our garage door…read morebroke, leaving us unable to open the door. I called ODP and Sean came out the next day with a crew member to diagnose the issue and prop open the door so I could pull the car out. We needed a new garage door anyway so rather than simply replace the springs we opted to get a new door altogether. Sean did a nice job talking me through the different options for new doors as well as the garage door opener, which was also old and ready for replacement. He was able to get us on the schedule quickly and complete the work, which was excellent. The price was a little bit higher than another quote I got, but the garage door was a different brand so it wasn't an apples to apples comparison, and in any event I just liked ODP more. A few days after installation I noticed a tiny bit of daylight at the bottom of one area of door, probably because the floor underneath was not quite even. So I called Sean to inquire about that and he sent out a crew to replace the standard seal at the bottom of the door with a larger seal at no additional cost. Ever since, the new door has been working great. I plan to use ODP for annual maintenance as well and I cannot recommend them enough for your garage door needs.

Open Door Policy is wonderful: everyone there is responsive, talented, courteous, and efficient…read more I am in the annual review program, and I will never worry about my door being properly operational again. I think the program is a bargain! Lee, my technician for the past two years, is just the best. Open Door Policy is the only one I'll call for any garage door need. Thank you to everyone there!

Very nice people, but honestly, the storm windows they installed appear to be not one bit better…read morethan the ones of my childhood 40 years ago--flimsy and go off track probably more often than not. They were the only option besides a much more upscale version, and I'm disappointed that the company reps didn't even talk about how likely these windows are to go off track when you try to raise and lower them.

Excellent work from Gerald Jones Co Inc on my new door. The quote was fair and the work was done…read moreahead of schedule. Workers were courteous and knowledgeable. Small adjustment needed on door latch was done on return visit at no charge. Highly recommend these guys for anyone looking for door work. PS - they also installed my new solar security night lights for very reasonable incremental charge.

We can't say enough wonderful things about Zarazua! They just completed a project on a new property…read morefor us including full interior paint, painting kitchen cabinets, updating countertops, kitchen backsplash, installing hardware, lighting fixtures, mirrors, and tile work in the shower. No task or request is ever too small, and they always go the extra mile to make sure every detail is perfect. This isn't our first time working with Zarazua; we've trusted them with four other projects (mudroom renovation, master bathroom renovation, backyard deck build, and painting our brick house), and every single time the quality of their work has been outstanding. What sets them apart, though, is their customer service. They are responsive, professional, and genuinely care about making sure you are happy with the end result. If you're looking for a team that delivers excellent craftsmanship and a seamless experience from start to finish, Zarazua is the one to call. We wouldn't use anyone else!

Zarazua strikes again! This time, they worked their magic on our tiny master bathroom, turning it…read moreinto a stunning oasis. Led by Martin, whose craftsmanship is truly unmatched, and supported by Erick, our trusted project advisor, the Zarazua team proved once again why they're the best in the business. Every single Zarazua team member we meet shares the same positivity, 'nothing is too big or too small' attitude, and professional demeanor. Nods to Alexander, Cesar and others who also helped along the way. While Zarazua isn't known for their design prowess, their execution is second to none. For this project, we brought in our own designs, or at least photos of inspiration, and Zarazua brought them to life flawlessly. We supplied all the materials, including the tiles and fixtures and Zarazua handled the installation with precision and care. This marks our fourth or fifth project with Zarazua, and they continue to impress us with their dedication and expertise. From renovating our mudroom to creating our beautiful deck, to painting our house, Zarazua has consistently delivered exceptional results. We are so happy with the results and can't thank Zarazua enough for their hard work and expertise. If you're considering a renovation, look no further than Zarazua for top-notch service and exceptional results.

Great experience with Speedy Nelson! He's not cheap, but he's exceptionally conscientious and…read moreknowledgeable. He serviced our two HVAC units. He was thorough, explained everything clearly, and was willing to answer questions without making me feel rushed. I never felt like he was trying to sell me something I didn't need. Nelson went above and beyond what I expected from a service call. Both HVAC units are cooling much better now, and I'll definitely use him again.

Carrie came the same day as called, and replaced the compressor the day after - and this was after…read morefinding a source in South Carolina! Always great value and professionalism!

This is a great service. The first time I used this I thought it was so sketch.... you mean I pick…read moreout what I want, prepay you to purchase it for me and I come to a storage building to get my merchandise.... no way. I finally tried it, and have now used them 3 different times. It's a great service, they are very detailed, and on time, and have great communication. If there happens to be a store inventory issue they communicate that to you to make quick decisions. I definitely recommend NC Modern Furniture for IKEA delivery.

Review is a year late! But they were nice and efficient. They brought my items and set up my…read morebookshelf. I will definitely use them again.

I love the work Dan and his crew did, I have a beautiful new Trex deck, wheelchair ramp, stairs and…read moredeck lighting. It improves the entire look and it makes me so happy. It was wonderful working with them.

Dan has completed a few major projects around our house and each one was completed on time, at the…read moreprice he quoted, and the work was done well. We had an odd shaped master bathroom where the toilet area took up much space in our closet. Without us asking if this could be fixed, he took the initiative to have a plumber come out to see if it could be reconfigured. It added very little as far as expense, and made a huge difference to our space. We will happily use him again when we get more work done, and we also easily recommend him to friends.

Brett showed up on time, assessed each door lock and strike plate that needed to be fixed, easily…read morediagnosed the problems and fixed every last one. He's very knowledgeable about all types of locks. I'd call him again in a second next time I have any lock trouble.

Brett was able to fix a mortise lock on the door of our modern home which had been disabled for…read moreyears. We we're very pleased.

I continue to go to Fitch because I want to support local businesses, but every time I go, I ask…read moremyself why? The staff always act like they are very put out to help you find something. This is particularly true at the back desk, where the two women I have encountered there seemed like I was asking them a huge favor to leave their chair and help me locate something. They are surprisingly unfriendly for a local business in a small town. The cashiers are also unfriendly. They are all milling around the desk, but no one chats with you or shows any interest. I can't tell what the problem is, as it seems like a perfectly nice place to work, but everyone acts like they hate their job.

Some of the most unprofessional people I've ever met in a business. It's like pulling teeth to get…read moresome9je to call you back so I had to go up there 3 diff times and each time they would continue to put you off on another person until supposedly the person you needed wasn't in today. Very rude once I got there like I was interrupting there day bc I needed something. I d rather chop my trees with a ace and make my own lumber than to go back up there. Couldn't give negative stars so I had to give 1.