Let me start this review with a quick background on my project. I contacted 4 contractors to prepare the land, pour the concrete pad and construct my 30X50 ft. metal building. Two of the contractors were unable to complete all parts of the project. The other two were $20-30K over my budget and would not commit on a start date much less an estimated finish date. One of the larger contractors increased the price 3 times before starting work! I had just about given up on finding an honest contractor that could do the work on my timeline and budget. I was given contact information for Carolina Customized Interiors (CCI) from a trusted acquaintance. After meeting with the Owner, Jeremy Payne and Project Manager, Sam Bernier I decided to sign with them, they agreed to my budget and included all the work required to finish the project in a professional manner. I signed the contract on Friday, the following Monday, Jeremy was on site with the machine to start preparation for the foundation. This was a new concept from my dealings with the four other contractions; they all seemed to over promise, over charge and under deliver. For the duration of the project CCI kept in close contact with me, any concerns or questions were addressed in short order. I was given daily updates and advised on the upcoming events. The CCI employees were always willing to go the extra mile to provide quality work. One example of the extent CCI employees worked an issue; the concert supplier had a factory problem that delayed the last 2 trucks of concrete. The CCI concrete team worked until 4:45 the following morning to insure the contract was finished to the highest standard. The high quality finish was commented on by my site building engineer as some of the finest work he had seen. I would recommend anyone looking for an Honest contractor with Integrity & Professionalism, that is on Time and on Budget contact CCI. read more

I'd like to begin my review of Carolina Customized Interiors by saying that we still owe $1000 of the final payment that is due upon completion of the work. Unfortunately, Jeremy asked and we agreed to pay most of the final payment prior to all the work being finished because we trusted him. That mistake is on us. Our home addition included an almost 800 sq ft, two story addition in which we hired CCI to complete. The project was scheduled to be completed on 2/26. I'm writing this review on May 14, and we still have work that is incomplete. We hired Jeremy because in our initial interview we felt that he stood behind his company both in standards of integrity and quality of work. The beginning of our project went pretty smoothly after we were finally issued a permit to begin building. There were some initial hiccups that we were not prepared for (such as increased cost of lumber and extra steel beams for support) but we felt that Jeremy was up front and honest about those issues. Several months into the project the siding company made a delivery, which Jeremy was not present for, and ended up driving a piece of machinery over the water line in our front yard. The water line was cracked and with Jeremy's help the company reimbursed us for the cost of damages. The end of our project is when things really started to decline. Work that we could see being done on the inside was not up to quality standards and was starting to get rushed for what we later realized was an effort to move onto his next job. After Jeremy deemed this project 'complete' his crew spent 3.5 weeks touching up and fixing work that was not satisfactory. Even after that, there were still areas that did not receive attention. There was just too much to do and too much that was not done right in the first place. The following sums up just a few examples: -Wainscoting in our sunroom had many imperfections such as nail holes not filled, compound not sanded off before painting, and nicks and scratches in the wood. After reviewing this with Jeremy his response was, "Yeah, it's not my shiniest work." One member of the team spent 5 days touching this work up to make it look better. This was after Jeremy initially said the room was complete, they cleaned it and asked us to do a final walkthrough. Today it's still not perfect, just better than it was. -Outside trim on new addition has unsanded compound on every nail hole the entire way up to the roof. Painter painted this though it was not ready. -Brand new inside trim on some doors and windows not in the greatest shape. Nicks and scratches with some nail holes not filled in. -Paint on the walls looks blotchy in some areas due to the type of paint used and so many touch up areas. -Crown molding in our sunroom has a wavy appearance in at least two areas. -Two of the three sunroom doors are hard to turn the handles and deadbolts due to how they were installed. -Riprap was installed to help with a drainage issue that we have. My husband sent Jeremy a picture of what we wanted this to look like and they discussed hand placing some of the rocks so that it was formed into a ditch. Rocks were laid in a flat pattern and now it acts more as a barrier. We discussed this with Jeremy and added it to the list of things that needed attention. Jeremy's response, "It's done and we aren't touching it." -LVP flooring is lifting up in the sunroom which per his contract would be under warranty. He refuses to address it. -Our dryer has dents on the top from Jeremy jumping on it to take pictures of a cabinet. Never told us he did this, we had to dig around for information to find out how it happened. -Our new bathroom vanity is scratched on the top in several places due to tools being put on top of it while working. They tried to buff it out but it's still scratched. As mentioned, these are just some of the items. We split our punch list into two sections and sent them to him. One side were the items we'd given up on stating he didn't have to fix and the other side was necessary to fix before the rest of our final payment. Jeremy has called it quits on the project and no one from CCI has been here in over 3 weeks. He does not respond to our texts or emails. We asked several times to find a way to work out a solution to some of the issues we still had. We offered to talk via zoom, in person or over the phone. He would not respond. I'm including pictures of the work that CCI completed at our house and I feel they are a more accurate assessment of the quality mentioned above. read more

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We just had our deck replaced using Carolina Customized Interiors. What a great company! They finished the job despite the heat and supply problems this summer--on time and on budget. We strongly recommend their craftsmanship and work ethic. If you have remodeling requirements, check out their site at http://www.carolinacustomizedinteriors.com. Jeremy owns the company, and Jason is his exemplary foreman. FIVE STARS! read more

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CCI is absolutely incredible. We have had projects at our house performed by Mike and Sam. Mike installed a door in the back of the house and Sam laid brick down our hallway. Both projects were executed efficiently and the end result was extremely satisfying. They are perfectionists so every detail was taken care of. They are professional, reliable, and masters of their craft. We have seen the boss, Jeremy, at work as well in other friends houses and he sets the standard for hard work within the company. I can't recommend CCI enough. read more

I found Carolina Customized Interiors on Yelp- bonus that they are in Wake Forest...love keeping my business local! I had been needing/wanting a bead-board ceiling for my back screened in porch since we moved in and so I asked for an estimate and wait for it..... I actually got a call back, a scheduled visit for a free estimate, AND it was returned in two days. I was shocked since I have seriously, no lie, had three different people lined up to do an estimate and no one actually came through. Not only was Jeremy responsive, but the estimate was affordable. We decided to go with it! The job was scheduled for this past Monday. They guys showed up on time and ready to work. The job was done quickly and beautifully. They craftsmanship is impeccable, and literally the job they did exceeded my expectations. I had picked out a light blue for the bead-board and they got the color I wanted and also painted the finished work. I loved their work so much that I am having them do an estimate for some garage shelving we are interested in. When I told Jeremy what I was interested in, he sent me photos of other work he had done. I loved it! I really could not be happier with the work and am looking forward to a nice spring and long summer on my beautiful, screened in porch with the best looking ceiling in town! I have a feeling Carolina Customized Interiors will be in our lives for a while! read more

Carolina Customized Interiors - My gorgeous beadboard ceiling for our screened in porch! Thank you Carolina Customized Interiors! - General Contractors Near Me - Wake Forest, North Carolina

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Jeremy and his crew were wonderful to work with. They did a fantastic job on my horrible outdated 1997 kitchen. I have a beautiful modern updated kitchen with a few very special custom items that I got to design myself. For instance I have a food and water station in the kitchen island for my fur babies with a cabinet above for their food and treats. I also got to design a coffee and wine area that holds all my wine bottles, mugs, teas and k- cups! The crew were polite, conscientious and clean (as clean as you can be in a work zone lol). I highly recommend CCI. They even finished my project 1 week and 3 days earlier than scheduled! What a great company and group of people. You can tell they love what they do and care about making their customers happy! read more

Carolina Customized Interiors - General Contractors Near Me - Wake Forest, North Carolina

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Jeremy and Ian replaced our carpets with wood and the linoleum in our kitchen with tile. They worked efficiently and cleanly. They are very professional and also fun. Their work was very high quality. We are already planning the next project for them to do! read more

This company just completed a complete master bath redo for me. I found them here on Yelp and was not disappointed. They are friendly and very easy to work with. They were efficient and cleaned up their mess daily. I made a few changes and added small jobs and they did a fabulous job on everything. My master bath is beautiful and perfect for aging in place as I wanted. Thanks CCI you're the bomb! read more

We met Jeremy and Ian through a friend of our daughter. We were looking for someone to create a custom mantel for us. From the beginning they have been consummate professionals. They listened carefully to my descriptions, asked questions, and really made sure they knew what I wanted before they started in on the work. The mantel is gorgeous and we've gotten a lot of compliments on it. Since then we've had them create custom spokes for our arched windows, and add floor boards and foam/rolled insulation in our attic. We'll continue to call on them as projects come up. They are a creative team, great communicators, they clean up after themselves, and they're fun, personable guys. What more could you want? read more

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These Guys are Great! Very reliable, good communication. Did a bath room re model for us and it was beautiful. When we called to have glass installed in our shower, the glass contractors comment about the quality and how they did the extras and they were impressed, and shared "you don't see this quality"! read more

The team at Carolina Customized Interiors were Stellar! They were professional, punctual and completed the job as planned! They were also reasonable in the pricing and did an absolutely amazing job! Very neat and precise. This is obviously important since we have to live with the floor. They did tile for our kitchen. Also, they painted our stair well area, hallway corridor and shutters. Both jobs were extremely well done! Highly recommend! read more

We wanted to replace our fireplace with gas and make a floor to ceiling tasteful and eyecatching feature with stone. This involved contractors for gas, electrical, and gas fireplace. Jeremy and Ian not only took end-to-end responsibility but sat down with us on the design and spent time researching the products to find the most cost-efficient that met our requirements. They were very strict about staying within the budget with no surprise additions. Their strengths in both interior design and technical skills made the difference for us. They took great pride in their work and went the extra mile. read more