I was in town visiting my daughter, and I wanted to buy her a couple of eNewton bracelets. We found that this boutique carried them so we stopped by. When we entered the store the employees were working on a display of some sort, and they said hello. That was the last we heard from them. We stood in front of the ENewton counter for at least 10 minutes hoping that someone would come unlock the case so that we could try some things on. No one even attempted to help us. There are plenty of places in Charleston to buy these bracelets. The lack of customer service lost them a sale, and we were the only ones in the store! There were three employees and no other customers. I'm sure that one person could have stepped away from the display to help us. What a disappointment. read more

Christmas Gift. Associate was nice. Told her buying gift for wife. Didn't have what I wanted. She did see something another different company. She said no problem you can return it if she doesn't like it. Took it back and... only got store credit. The gift receipts were wrapped in boxes. Didn't ask for receipt since it was under my name. I would have never purchased it. Will never purchase another item from there. read more

As of July 2024, there isn't a staff member onsite to operate the monogramming/bobbin machine, so that service is currently NOT available.

Love this store! The best items for gifting! Very good selection and very accommodating.

Horrible customer service. They do not attempt to help you find something from their website. Prices are marked up. Definitely not worth it read more

Loved this store! I went to find a birthday present, ended up with that plus stuff for myself. I will be back again!

What can I say Carolina Girls has a great selection of different products especially for women, Spartina bags, Vera Bradley, Able, and Scout. Of course they have jewelry as well. So if you are looking for a gift for your special woman this is a great store. Customer service is top notch, I was greeted at the door and asked if I need help with anything please ask. I found what I wanted for my wife. Plus they gift wrap! So simple! 4 Stars for Carolina Girls!! read more

Felt like I was at Jared shopping for a engagement ring. Told the woman I was looking for a NECKLACE for my 5 year daughters birthday. She brought me straight to an $80 BRACELET. Then proceeded to follow me around the store, like hold my hand follow. Then pointing out the new necklaces she all of a sudden "didnt know about." Then came the "you get what you pay for" comments, maybe 5 times. I get the upsell but I'm not at a used car lot. All in all they should 1. Listen 2. Stop assuming 3. Ask more questions 4. Learn personal space I left feeling annoyed, rushed and most of all unsure of my purchase. Doubt I'd be back. Pretty put off by the place, still. read more

I have received adorable gifts from Carolina Girls, and have tried shopping there several times. Today was my last attempt to give this store a chance. First, every time I have come to this store, there seems to be more employees than customers. Today, I arrived at the store and there were two sets of employees huddled together chit chatting. No greeting, no "may I help you find something?" We were looking for invitations, and when we asked an employee if they had a selection to choose from like they had before, she said "I don't know. Let me check." She brought someone else who gave us books to look through. Again, not very friendly. We looked through the invites, but were disappointed in the selection and prices. I hesitated to write a review the last time I had a similar experience as I chalked it up to an inexperienced employee. However, this time, I decided to write. The last time I tried to buy invites in this store, the employee was restocking (middle of Sat afternoon) and had them spread all over the floor in piles. When we asked about having invites personalized, she said She didn't know and we would have to call Monday! We went right to Scratchpad and had the invites ordered and ready that day! To sum it up, Carolina Girls has some pretty things and a neat concept (similar to Swoozie's if you have ever been there), but needs to work on customer service! read more

There are so many things I want to love about Carolina Girls. They have a great selection of gifts from designers and brands I love (I'm looking at you, Kate Spade) but their prices are a little high on a lot of items. I get that they have to make money, so I usually don't mind spending the extra money. They offer personalization on a lot of their products, but finding an employee to help you figure this out is impossible. They sort of greet you once when you enter and then disappear (into the back room? who knows.) When you need a quick, emergency gift, stop in. They have a lot to pick from and have a little of everything (wine glasses, stationary, candles, home decor, beauty products, jewelry, etc). As everyone else has stated. They have some cool things. Their customer service needs a bit of work. The store is pretty organized but it's hard to figure out prices on some items since they aren't always tagged. I've been to other locations and they are great so hopefully this one will get there soon! read more

Carolina Girls has been improving over the years. The staff is friendly and helpful. I recently came here and purchased a cute tunic and two pairs of BedStu shoes on clearance. read more

Carolina Girls - Jewelry Near Me - Charleston, South Carolina

I love Carolina Girls when I'm looking for a unique gift. They also have a store called Rich Girl Rags next door that is great when you're looking for unique clothes as well. I love that this store carries Sorrelli jewelry - I haven't found it any where else around Charleston. I agree with some of the other reviews about customer service - sometimes no one will offer to help, but then other times I'll have someone ask to help me almost immediately as I walk in the door. They do have great sidewalk sales here - I bought 4 dresses for $40 and they're regularly priced at about $40 a piece! read more

I've read these remarks and just want to say that I never had a problem with the customer service in the store. And quite honestly it has been just the opposite. I have felt like they have asked me if I needed any help more than I really wanted them to. I like them for a lot of their different items, some of their clothing, yet some of it is a little too preppy for me. I think they have nice unique gifts and that's really what I like to go there for. read more

Went there a little bit ago to get some gifts. I found great stuff but I hate being pounced on to make a sale when I enter a place. I was asked several times what I was looking for or who I was shopping for when I just wanted to look. And then sales people tried to suggest things forcing me to say "thats lovely but not what I'm looking for" It made me so uncomfortable. I'm the type of shopper where I like to browse without a sales person talking to me. I do not like trying to be sold things. I'll come and find somebody if I need help. One "Hello! Welcome. Let us know if you need any help" is sufficient. I do also feel like prices are a tad high but much is good quality. read more

We recently went in for the Labor Day sale, and scored some GREAT deals. However, I came to specifically post about the customer service. I have been here before, nothing memorable one way or the other about service. This day was a remarkable exception. Karen was working, and took an incredible amount of time and patience with us as we tried on shoes. She scoured the stock room for our sizes in anything she thought we would like- she was amazing!! THANK you to Karen!! read more

I have had nothing but good experiences year after year shopping at Carolina Girls. I am extremely sad to have found out they no longer have a store on Kiawah Island, SC! I looked forward to going to Carolina Girls every year! Again, nothing but good things to say about their service, employees, and the products that they sell! Open a store near Kentucky please! read more

I try very hard not to come in here because I'm always so incredibly disappointed with their customer service. The associates are usually rude and act as if helping you is an inconvenience to them. I guess I'm stuck in my retail frame of mind, but I thought the whole purpose was to treat your customers well and encourage them to feel comfortable so they buy. Recently I had a gift card, so I didn't have any options on going anywhere else. I went inside, walked around the entire store without so much as a "hi or how are you", then stood while 3 associates stood together gossiping for approx 5 mins before anyone even tried to come see if I needed anything. I'm honestly shocked these people manage to stay in business with the way they treat their customers. I did send the owner/manager an email and never had any response. It seems to me that nobody cares how their customers feel at this location. read more