Mountain Orthopaedics is probably a fine facility, but my first contact with them was with Dr…read more Stephens. If they want a good reputation they need to drop this man like a hot potato. I was late for an appointment because of a miscommunication in time. I'd never seen him before so there was paperwork to do. He screamed about me to his office staff from his back room while I was doing the paperwork. I said, "I can hear you," and he yelled back at me, "I know. You're an hour late!" and continued on his rant. I'd been waiting 3 weeks in great pain to see this Dr. and I was hoping to have surgery soon after. I discontinued filling out my paperwork and yelled back, "Go home to your family. I don't need this. I'm done." I'd rather have the pain than trust this man to perform any surgery on me.

Most incompetent and terrible hospital I have ever experienced in my life…read more My family is devastated by the sudden loss of my sister while she was a patient at UNC Health Blue Ridge. Her death was sudden and unexpected, with no known cause, especially considering she had appeared healthy and stable in the days leading up to it. I truly believe the death of my sister could have been easily prevented if the hospital and staff would have done their jobs correctly. We were deeply troubled that the hospital REFUSED to perform an autopsy despite the circumstances leaving our family with serious unanswered questions. To make matters even more difficult, the independent medical examiner we hired was initially unable to locate her body because the hospital had transferred her to another facility without our knowledge, allegedly due to issues with their AC system. During one of the hardest moments of our lives, the confusion, lack of communication, and added delays caused even more pain for our grieving family. We are not looking for conflict -- we are looking for transparency, accountability, and answers. No grieving family should have to fight this hard to understand what happened to someone they love.

was told due to rain and it wasnt raining I had to walk to ems transportation. My legs were like…read morejello everything was spinning on me I used my cane , I am dissabled and have trouble walking to begin with. I was dehydrated due to not being able to swallow food or drinks for several days due to strap throat. these people that came out to my house were not friendly and didnt seem to know anything about what they were doing. I almost fell backwards in my driveway trying to get up in the ems. the steps are very high up. they were not nice at all and tried to get me not to go to the hospital. when they came into my house the first thing they said was they couldnt help me at the hospital. I explained to them I thought i was deyhdrated badly they said they could give me iv fluids. they never checked my vital signs or anything till they got me inside the ems.that was after i told them i wanted to go on to the hospital that i needed help.I almost fell several times trying to walk to the ems vehicle.they never talked to me the whole ride there, didnt ask how i was or anything. I can go on with this complaint. but I think ive said enough.