Mountain Orthopaedics is probably a fine facility, but my first contact with them was with Dr…read more Stephens. If they want a good reputation they need to drop this man like a hot potato. I was late for an appointment because of a miscommunication in time. I'd never seen him before so there was paperwork to do. He screamed about me to his office staff from his back room while I was doing the paperwork. I said, "I can hear you," and he yelled back at me, "I know. You're an hour late!" and continued on his rant. I'd been waiting 3 weeks in great pain to see this Dr. and I was hoping to have surgery soon after. I discontinued filling out my paperwork and yelled back, "Go home to your family. I don't need this. I'm done." I'd rather have the pain than trust this man to perform any surgery on me.

Most incompetent and terrible hospital I have ever experienced in my life…read more My family is devastated by the sudden loss of my sister while she was a patient at UNC Health Blue Ridge. Her death was sudden and unexpected, with no known cause, especially considering she had appeared healthy and stable in the days leading up to it. I truly believe the death of my sister could have been easily prevented if the hospital and staff would have done their jobs correctly. We were deeply troubled that the hospital REFUSED to perform an autopsy despite the circumstances leaving our family with serious unanswered questions. To make matters even more difficult, the independent medical examiner we hired was initially unable to locate her body because the hospital had transferred her to another facility without our knowledge, allegedly due to issues with their AC system. During one of the hardest moments of our lives, the confusion, lack of communication, and added delays caused even more pain for our grieving family. We are not looking for conflict -- we are looking for transparency, accountability, and answers. No grieving family should have to fight this hard to understand what happened to someone they love.

My daughter was treated at a Marion hospital emergency room a few weeks ago and received inadequate…read morecare, very little attention was paid to her, she waited HOURS for promised and already prescribed pain relief, was told they would bring a chair for a companion but never did and other such things. My other daughter went to Grace (UNC Health Blue Ridge, Morganton, NC) yesterday and the treatment was top notch. The doctor was amazing! She was determined to do everything possible to alleviate her symptoms. The food is a better quality 9the kitchen staff go out of their way to accommodate special diets) and she was treated like a beloved family member by the staff! What a difference!