Trees Are Us did some significant tree trimming at our Burlington house. Being relatively new to…read moreBurlington, we did research on which company to approach with the job. Having had seven trees removed from our previous Durham property, I would like to say that I have at least a bit of experience working with tree removal/trimming companies in central NC. We selected Trees Are Us. The estimate process was easy-peasy. The pricing was very good. There were challenges of not killing a property line fence and access to one tree that needed serious work. Ronnie (Crew Chief), his deputy Miguel, and the rest of the crew arrived in a timely fashion on the cited date, with company notification via phone when they were enroute. Ronnie is super responsible, technically knowledgeable and his crew was very hard working. Ronnie and Miguel demonstrated that TAU has people with high level skill sets. The work done was superb. Nothing damaged and the post job cleanup was (no exaggeration) better than any of the Durham work done by other companies. Trees Are Us management: Ronnie is an excellent face of your company; a true ambassador of your brand. I also want to thank your scheduler, Wren, who - at her initiative - rescheduled us when a storm resulted in such wet ground that the TAU truck would have damaged our nice backyard lawn. That type of customer care is not often seen in today's businesses. Trees Are Us will get all my future work. In fact, I will call your office next week to inquire about the division of your business that plants trees as we might need a Japanese maple in front of our house.

I received a load of wood chips from Trees Are Us through ChipDrop and I'm delighted with every…read moreaspect of the planning, delivery, and chip quality: the ChipDrop website is easy to navigate, and the company gives ample warning that they can't control every aspect of the material and the delivery. They assure the customer that they pay attention to concerns, and work with companies who show themselves to be professional. My experience was just right. I was notified on the day that Trees Are Us was coming, and although I could not be home at the time of the delivery, they dumped the load exactly where I asked, did not block my driveway, and the wood chips are clean. We have are in the process of spreading the pile and it is great. I will call Trees Are Us the next time I need help with any of the trees on my wooded lot. Excellent product and service!!