The salesman was attentive, I did my research on the company, and despite rain delays, as well as a misunderstanding between myself and the scheduler, the crew appeared on time and did a great job. They protected the windows and shrubbery from the old roof materials that were thrown down. My complaints: I was told they would charge me $75 per sheet of plywood that needed to be replaced. Interestingly, they bought 3 pieces of heavy-duty plywood (which does cost that much) and 5 pieces of lower-quality pressed board plywood (in which a substantially lower price would have been charged.) When I questioned the female employee who came after the crew left why that price for the low-grade quality plywood, her answer (and I kid you not!) was "for labor and clean up). Hmmm. Those costs were included in the estimate. Okay. The crew was ALSO SUPPOSED to go around my home with a large magnet roller to search for metal building materials (I.e., nails!) but never did that. Thankfully, I didn't have a flat tire as a result and a second contractor found several. read more

Carolina Trophy Roofs did a great job with my new roof. Everyone that was a part of the team was a delight to work with, but a special shout out to their production coordinator, Liz, who was caring and professional at the same time. She went above and beyond to make sure the installation went well, answered all my questions and was there for support anytime I needed any reassurance. I am so happy with the results as well as the help they provided with my insurance company to cover the cost of the roof. I would highly recommend them. read more

We bought the house in October of 2020, and we had the roof inspected at that time and told we had 7-10 years left before we encountered any risk of problems. Then the rains came and we found a major leak over our porch. A GC came and 'fixed' it, and during those repairs we found mold and rot. The time came for us to find an actual roofing specialist, and thus began our search. Carl from Carolina Trophy Roofs arrive 5 minutes early for his scheduled consultation, and proceeded to perform an exceptionally thorough inspection of the roof. Upon climbing down, he was certain that storms had damaged our roof and that our insurance would cover. He inspired such confidence that we shook hands (ok..bumped elbows) and agreed to move forward. He handled everything. He contacted our insurance company. He was present during their inspector's initially walk around, in the rain. He filed the appeal when the insurance only wanted to fix the few spots picked in their soggy inspection. He then came back, climbed up on the roof, and using chalk, circled every single area where we had damage and missing tiles so the second inspector could see where to look. And then, when we successfully won the appeal, he came back and helped us choose the right shingle, and talked us through the process. Carl is the warrior you want in your corner. Then Rusty, the owner, came next and made sure we understood what was coming and reassured us about the process. The hands on approach made us comfortable and prepared. Then Harley and the crew arrived, and though the original estimate of one day was exceeded by 2, we have a giant roof, with many steep levels, and Harley and his crew were thorough and professional. We have a spectacular new roof, and the entire process was very satisfactory. I would highly recommend Carolina Trophy Roofs for any project. They are very professional, very competent and provide a fantastic level of customer service. read more

Hey guys, just wanted to let you know just had my roof replaced by this company. The roof looks amazing. They even did some trimming repair I wasn't expecting. I left for work in the middle of the replacement, lots of debris in yard. Wake up this morning to see my roof and yard. Again the roof is really amazing, and my yard.... Even looks better. They did an amazing job cleaning up. Even swept my porch... you will be impressed if you use this company. read more

They are so involved and fight for you when it comes to home owners insurance!! Always on time and very informative!! Highly recommend!!

We needed to have our roof done due to storm damage, missing shingles and some interior damage. I worked with Carl, Adam and Harley. Walked me through the process and what to expect as well as helped with the insurance company. All were very professional, punctual, and the work was excellent. The communication with this company is the best! They do the job and follow up to make sure you're happy. I would recommend to family and friends as our experience was great. read more

HIGHLY RECOMMEND!!! We recently bought a new home and had roof damage from a storm. I called Carolina Trophy Roofs and spoke to the owner, George Pugh.  He sent Adam, Carl, and Harley out the same day. They looked at the damage and placed tarps on different parts of the roof until we could get the roof installed. We filed a claim with our insurance and Carolina Trophy Roofs became our claim advocate. They went above and beyond educating us on what areas of the home would need work as well as things to look out for to prevent further damage. They replaced our roof, vents, some decking, and are currently working on our interior. They also made sure they get EVERY NAIL from out of our driveway and yard!  When the exterior job was complete, Rusty made sure we were happy with the job.  Needless to say, we are.  We had a lot of roofers approach us about repairing and replacing our roof, but no one could match what Carolina Trophy Roofs offered.  NO ONE!  We couldn't be happier that we chose to work with Carolina Trophy Roofs. They are true professionals.  We will be calling them for all future projects we have planned for our home.  You should do the same! read more