Office policy with no obvious procedures, work instructions nor patient experience perspective…read more Useless patient portal Never see the doctor but the PA was awesome. Too bad she has to work in an environment like this. For a colonoscopy I was given an awful gallon jug of puke potential resulting in just that experience. Thus not ready for the colonoscopy. Dr says via employees suck it up and do as your doctor says. Infusions were progressively becoming more and more a painful screwed up experience. Prior to my last infusion the results were ripped off fine sized piece of skin. In the last infusion, despite repeated requests and agreement to use the smallest needle-like device to set the infusion, out comes the horse sized needle. Besides several experiences with multiple "track marks " on one or more arms, multiple resources called into the room to try, the primary infusion resource never got it figured out. The last straw was this infusion person failed to completely connect the infusion needle to the hose coming from the medicine bag on the hanger, therefore the $16,000 + infusion material was draining down the arm of the chair- so then it became my fault for moving my arm even though she said she failed to securely attach the hose/bag to the infusion needle/ so she tried to re-connect the two points, pulling the needle most of the way out of my arm, then tried to put it back by twisting, turning (reaming) my arm only to restart the infusion out of the vein and under my skin until the bubble bursts and the needle is now knitting the skin in my forearm. As for the infusion office- located on the side of a steep hill-park downhill and when you open your car door it rips away from you. If you park uphill watch out for your leg and foot as you try to get out of your car. Then you try to climb the hill, avoiding others with the same issues, delivery trucks blocking the sidewalk causing further traffic stresses. When you finally get inside and downstairs into the bomb shelter you are seated (fall into) a chair 4" off the floor/wait until you've sat fir an hour then try to get up off the floor. Yes, I'm in my 80's, and the PA told me that coming directly from the Dr that I needed to be courteous to employees or I would no longer be serviced by his practice. Thank you Dr K. That was the last straw. Now you don't have to put up with this patient again!!

Service quality care and bedside manner are all apart of this place . Will stay with the staffread more

She is the best. She has serve my health needs at least three times. Highly recommendedread more

From the owner: Board-certified specialists in gastrointestinal and liver disease.read more

I drove forty minutes across town to the Billingsley location only to find out my appt had been…read morecancelled because Dr. Patel's schedule had changed. I received no prior communication whatsoever to advise of this change (no phone call, text or email). I completely wasted my time. I would not recommend this office due to poor communication, nor will I ever visit this location again. I wish I could give a zero star rating due to their poor communication and the fact that I completely wasted my time.

Both of my parents have been coming here for years for their colonoscopies. I'm always the get away…read moredriver so I have to go inside. The center is nice. Regular doctors office with advertisements for drugs and a small sitting area. We are normally there about 2/3 hours from start to finish. A real quick process. The staff is very friendly and kind. Dr. Eric Thompson is very professional and answers all your questions. I would definitely recommend. Carolina Digestive Endoscopy Center 300 Billingsley Rd Suite 200 -B Charlotte NC 28211 (Review 752 overall and 11 in 2023)

My husband and I both have Dr. Allport and we love him. He…read morehas always been wonderful and funny with us. Couldn't ask for a better Doctor.

I was his patient for years and he's fine as long as you have no medical problem. I prepped for a…read morecolonoscopy 3 different times and was never clean enough. I had consistent constipation. I could NEVER see Dr Allport in his office. All contact was through the portal. I would have to wait for days to get an answer. Dr. Allport leaves his PA in charge of his office, I guess he's only interested in doing procedures because that's where the money is. I finally saw his PA in the office and he was useless. He told me something that I knew wasn't true and he wasn't willing to hear anything different. I was suffering. I finally got a new Dr who actually saw me in person and within 1 visit I was fixed. He scheduled me for a colonoscopy and this time approached it completely differently. I had a different prep. and it worked. My new Drs office had to keep calling Allport's office trying to get my records transferred to them. they finally did but after all that, 2 days before my test with my new Dr. Allports office called me trying to schedule the 4th colonoscopy with them within a 12-month period! I even after my records were transferred and I told them I did not need their services anymore. that's how efficient that office is and how well they communicate. I had my 4th colonoscopy on Friday with my new Dr and everything went fine. I had 4 polyps removed. Dr Allport was fine as long as I didn't have a problem but as soon as I did, I was abandoned.

This is a great practice! Dr. Ingle has been my doctor for around 6-7 years now, followed her from…read moreanother practice and hope she never retires! She always answers my questions and if I send questions through the portal, she always follows up quickly! I've never felt rushed or not cared for and she's always a great conversationalist!

Tryon Medical Partners is the firm associated with my primary physician of almost 20 years, Dr…read more Wanda S. Robinson. Needless to say, I am satisfied with my physician and when visiting other specialists in the practice, my experience is always genuine. This is a practice of experienced professionals who know their specialities and render great medical advice and service.