There were no less than seven people that helped ensure that my mother got exemplary care at the…read morecare facility she was at until she passed. They were there from the very beginning, helping with paperwork, helping me through the difficult times. They did an fantastic job. I would highly recommend this service for anybody who has a loved one in a care facility. It is more than just an extra set of eyes on your loved one. They provide not only a service, but also some of the basic care items they oversee medication's, they oversee personal care. And when it is time for the hospice care, they are with you all the way through until the end. They have volunteers, unpaid volunteers that will come and sit bedside with your loved one and you to help you through the very difficult time of the passing of your loved one. This is a free service. There is no downside to this at all. I am a very skeptical person and I am telling you this is for everyone. I can't think these people enough they made a very, very difficult situation much more tolerable. Period.

We had a horrible experience. One night there was a nurse that was so incredibly rude and…read moredismissive to both myself and my mom (the patient) that I spent the night because I didn't trust the nurse to give my mom the care she deserved. I asked for that nurse to not care for my mom in the future. That worked for a few days, but one night she was having issues and that same nurse was in her room. My mom would push the call button and wait for a long time before anyone would come. She waited on the toiltet one time before someone came to help her back to bed. Her pain meds were often given to her an hour later than expected, which would then be hard to get her pain managed. Her room was dirty and i never saw anyone clean it. There were a few caring people. Amanda as a great nurse. Matt was so kind when giving my mom meds. Be aware of Susan, a nurse there. Not only was she horrible to my mom, but I witnessed her being awful to another patient. That was when I knew my mom's horrible experience wasn't the only one. Even when they said she was a valuable nurse.

Very impressed with the care my father has received here. He came in as skilled and was able to…read moretransition up to AL within 2 weeks. The PT department here honestly worked him harder than the rehab facility he was at for 2 weeks! Nursing care was excellent, they took the time to explain things to my Dad, were responsive to his needs. In the AL, Amanda is what keeps the place rolling, she is very responsive and gets things done in a timely manner with a smile on her face. It was a seamless process and I highly recommend this place if you are looking for a secure and friendly environment for your loved one!

I went into Mid America rehab for a tour. The first floor looked nice, but going to the second…read morefloor was a different story. Not too nice. Not clean. Dingy looking. Employees were laying on the beds in the therapy room and had their feet up on chairs while on their phones. Both the front desk woman and the admissions woman who gave me the tour, did not focus on what their facility could offer, but instead trashing their competition. There were at least five times that they made negative comments about other rehab facilities. Not professional at all. I would not recommend for that alone. Luckily, we didn't end up needing a rehab.

My 81 y/o mother recently stayed here after a knee injury and subsequent surgery. The facility and…read moreequipment were nice. The care she received was very good - first many staff assessed her level of need. Then they built a plan to support, challenge, and strengthen her. They were positive, professional, and kind. I work in healthcare as a psychologist and was impressed. I suppose that if I could, I'd take off half a star for the food being a bit bland.

This is a special place. My mother received the best care from the most compassionate and…read moreprofessional team of nurses (Katie, Kristi, Karoline) and I would have been lost without them. On a scale from 1-10, 10 being perfect, they receive a 10. Also the team of drivers that delivered equipment and supplies were friendly and helpful. The people delivering medications were reliable. Just an overall great experience during a most difficult time. Thank you for your excellent care of my mother, KC Hospice. Dana B., Becky's daughter

The nurses at Kansas City Hospice are great. The nurse's…read morewent above the call. Flowers in the room. The food was excellent. The chef came to my room and asked if there was anything else they could bring me. Frank Chrostowski

My sisters and I have been so happy about the care our mother is getting here at Jefferson. All the…read morestaff have been so friendly and helpful in making the transition from independent living to long term care. The quarterly meetings help us keep track of where our mother is in her early stages of dementia. We have been there at various times of the day, which I recommend to anyone who is facing this same decision for any facility. This field doesn't pay what it should to these individuals who choose this work so I appreciate their patience and kindness that shows up on a daily basis.

I am so happy I came to check this place out myself and did not rely on the reviews. Much better…read morethan higher rated ones near. The staff is incredible! Nurses; CJ, Shay, Shafina and all! CNAs: Both Michelles & Jo, plus more, PT Stephanie & Ted, the OT, speach, Wound nurse Tiffany, Cafe Suzi and Mansy, Front office Carol & Crystal, and so so so many more are absolutely incredible! Be understanding patient and kind and you'll get that and more back. Even the residents are a pleasure to interact with. We are so relieved and blessed to have Mom here! She loves it and is healing everyday.

I wanted to express my gratitude to Triple Oaks Home Health for the care they provided when my…read moreMother was recovering from covid-19 this Fall. My family needed to find an agency that would supply evening and night time supervision to allow our family time to rest. I worked with LaKisha Williams who provided sitters to keep my Mom safe and to give her reassurance during the night. LaKisha was prompt in responding to my calls and text messages, and was able to provide feedback as my Mother's status improved. Thank you to all the Triple Oaks staff for giving our family peace-of-mind and the rest we needed!

We used Harbor Hospice KS/MO for 2 months for my 88yr old mother. I feel like I knew more about…read morewhat my mom was dying from than Harbor. One girl, Carrie, commented, she did not know why Harbor Hospice Doctor was even giving my mom pain medication. To which I had to explain the illness. Thank goodness Harbor Hospice Dr. knows about the illness. Sarah, who was our main contact person...she failed to do paperwork when my mother went to 5 day respite stay (to try to convince my mom this would be better for her). Because Harbor did not fill out medication paperwork, the nursing home could not give my mom any medications. (Pain meds every 6 hours and my mom alerted me at 7:30 in the morning-- in pain). I changed hospice companies and now, Harbor hospice is lying to me about filling out paperwork for moms LTC insurance. I was told harbor did not have a corporate phone number. I googled it and found it. Now dealing with corporate to get paperwork needed. I do not recommend harbor hospice. They might be ok if your parent has 1 week to live, but find another company if longer.

Always ask any Hospice company these questions…read more... 1. How often is the same nurse and same aide meet with my loved one/family? 2. How are you going to manage the medical supplies that are needed for my loved one? 3. What are the medications that are going to help my loved one? 4. Am I going to get charged for the medications and services? 5. How many full-time nurses you have on your payroll? They have none. FYI 6l

I recently completed an outpatient course of physical therapy for treatment of a damaged rotator…read morecuff and bicep. Jenna, and the team at PAM Overland Park put together a customized plan for onsite and at home treatment for me to follow. I was assigned a different Physical Therapist assigned for my treatment at each of my first 3 or 4 in-office PT sessions. While I initially had some concerns with continuity-of-care with this approach, it turned out to be a great program to match the best Physical Therapist to my care and recovery plan.

I've been trying to get them to come pick up a wheeled walker.HIGH QUALITY but they don't want it.read more