I was pleased with the selection. The buying process was accurate and efficient. The owner arrived as promised to measure for accuracy. I did get the install date incorrect, but when they did come to install they were prompt and installed quickly. I would recommend. read more

Our flooring is different in that with in floor heating tile could not be taken up and therefore new flooring had to be put down on top of the old flooring. We were told the leveling compound would be used to make the floor level - and we believed them since that is their business. Upon completion the floor had "air bubbles" underneath and a lot of places where you could feel yourself "sink" into the floor. The owners came out to take a look. THEN we were told we were given two choices - a floor completely level for a higher price or a less pricey option and there would be inconsistency in the floor. We have spent well over $500,000.00 renovating this log home and were appalled at their "excuse" , blaming US for the uneven floor! Additionally, they charged us DOUBLE for the carpet - and they did not use the preexisting carpet blanks to stretch the carpet upstairs. They ordered an extra 17 boxes of flooring - which we don't need and didn't want, they manufactured a much higher bill at the end of the job stating "this job turned out to be more than we thought" - so in my opinion they were trying to get more money and increased the final bill by about $10,000.00. Crooks, in my opinion! They are not truthful, in our experience and blamed us for the crappy floor installation. read more

Our 3 day project took 4 months, was never finished, they damaged baseboards, and ended up charging us $2k more than they quoted. Not recommended. We voiced our concerned an always heard "we'll forward your concerns on to Jim" and nothing was done. Now they're deleting Google reviews and hid their Facebook reviews. I'm happy to provide all emails, texts, and communication showing the lack of customer service here. read more

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Beat all prices and fast shipping! Always there to help. So many flooring options. Fast ordering. Easy to understand. Honest. Also, great prices for installation too! Tile, carpet, all kinds of flooring. read more