If I could give them ZERO stars I would. This roofing…read morecompany turned my experience into a masterclass in incompetence. We paid them upfront, and that's apparently where their effort ended. From there, it was nothing but a cycle of false promises and pathetic excuses. They told me again and again that they'd be here "tomorrow," yet not a single person ever showed up. Not once. Their communication is beyond bad--it's practically nonexistent. I had to chase them down just to hear the same empty line repeated like a broken record. It felt less like dealing with a business and more like dealing with someone who thinks "customer service" means pretending to care for 10 seconds and then vanishing into thin air. The level of disregard they showed for my time and money is unreal. If this is how they handle the scheduling, I shudder to imagine what their actual roofing work would look like. If you value your sanity, your schedule, or basic human communication, run the other way. This company perfected one thing: being spectacularly unreliable.

Justin answered my call promptly and began the process of giving my company a quote…read more He collected all the information necessary to give us a quote. His grasp of where we are currently and where we need to be was impressive. I look forward to receiving his finished evaluation of our next step on this project. I am optimistic about dealing with Roofing America.

I used ideal homes 2 years ago. I am running into so many issues in the past 6 months. Bernard…read moreGrose is rude, refuses to offer assistance to fix these issues ( HVAC, electrical and plumbing.) I have paid hundreds out of my pocket already for things that should be under warranty but he "is too busy" to fix. I hope people take this seriously and find another company. Don't make the mistake myself and my neighbor did.

I had a great experience building my home with Bernard Grose and Ideal Homes. The following spring,…read moreI had it appraised in order to secure a home equity loan for a big backyard project. I was pleasantly surprised to find that I had accumulated so much equity in just a few months of ownership that I was able to complete the entire project. This turned out to be a valuable decision, and I would gladly do it all over again.

Service requested: Roof repair/High wind damage…read more Highly recommend Billy D and his crew! We were blown away at the exceptional service we received. Billy was incredibly knowledgeable and went above and beyond to ensure we knew exactly what was going on and help pick out the new shingles and the pros and cons of different types that would be the best for us. They showed up early and stayed late, always cleaned up absolutely everything, all of them were extremely polite and nice to be around. They didn't mess around and came to work hard! Couldn't be happier with the completed work they definitely know what they're doing ! 10/10 We couldn't recommend anyone better to get it done. Don't be Silly call Billy! Fast response Great Value Friendly Hard Workers

I had a great experience with ambassador contracting and would strongly recommend them for anyone…read morewho needs future work. Billy was very knowledgeable and took his time to explain things to me.

I had a tree fall through my roof last June and they replaced it and my bathroom ceiling. In…read moreSeptember the bathroom ceiling began to come back down and the roof is lifting in the edges and after saying they'd fit me in the schedule in November and December and ignoring me since then they now refuse to fix it. Definitely would NOT reccomend.

Have so many good things to say. I've had this company replace my roof and build an enormous (and…read morebeautiful) deck. They showed up on time, worked extremely hard, did a very thorough job, cleaned up and were very dependable. I would hire them to do just about any remodel or roofing job I have in the future. Thanks guys, you're a permanent favorite on my phone list.

Second Nature Home Improvement team was awesome. I got a free estimate for all the work we needed…read more Company sent the contracts same night. So I agreed, they went to work the next Monday from when they came out. Very knowledgeable team, no matter what we needed they did it all, Bathroom Remodel, Flooring,Plumbing, Electrical work, outside hand rail, dishwasher hook up with pluming new electric outlets, they switched out an entire window for us. Water proofing part of the basement. Door repair, and a ton of small projects, the List goes on.... they literally do it all. Also anything the team saw that was an issue with our house Tommy would call to let us know. Super quick to suggest repairs of the said issues, and super quick with price quote. The original quote was for 1 month of work. even with all the extra stuff we kept adding on. The team finished everything in less then a months time. the pictures below don't even begin to do justice, nor really show the terrific work they did. If you saw the before and after, looks like a completely different house. Very trust worthy team. We weren't living at the house during the remodel. We had just bought the house and had not moved in yet. Gave team the code to the front door. Gave them complete trust in our house and doing the awesome work they did. also I was over an hour away so most of our communication was by text, or phone calls, and photos. They were on the same page as me the entire remodel. This company has our future business, and anyone that I know that needs any kind of work done for the history of the company. If you are looking for a company you can trust and get the job done right, look no more. My family and I recommend Second Nature Home Improvement. Thank you Guys for all your hard work, our house looks awesome because of you.

I contacted Top Shelf Builders for a full roof replacement. They responded very fast and had me…read morescheduled for a free estimate. After coming out and taking a look at my roof their price was pretty unbeatable! Within a few days they had my roof replaced and yard was cleaned and spotless like they weren't even here. Thank you again Top Shelf Builders!

I contracted to have approximately 1200 square foot of luxury vinyl flooring installed. The crew,…read moreShane, Jackie, Mikey, and Youngin are the nicest and best group of guys you'd ever meet. That being said the flooring installation was a disaster from the beginning. The kitchen was done twice. The living/den area has been worked on several times and is still a disaster. The house is 124 years old and needed luan under the vinyl but Shane denied needing it. very sparingly used liquid leveling which was not used at all after the second kitchen repair. I paid $12,500 for this. I'm very disappointed and dissatisfied. Think twice before contracting especially if you have an older home.

Great Work & Excellent Service. On Time Ready To Work. Listened & Understood Exactly What My…read moreBathroom Was Needing. I Highly Recommend This Company.

A very experienced Master Plumber . They also are licensed contractors. They have done an excellent…read morejob with my remodeling, hvac, and plumbing needs. The cost was lower than anyone else we called

David call me as soon as he saw what I need .came next day and to make estimate, had two other…read moreestimates done, his was one of the lowest. Hired him he came as soon as the weather permitted, came did what he said he would do in the time he said he would get done. Very good work, did good clean up , Would hire them agin , would recommend to family and friends.

On February 18th I filled out an online form for this company to give me an estimate. The…read moreconsultation was scheduled for February 21st. David Fugate came out. I told him what we needed done, he took pictures, we chatted about the process and he said he would get back with me. On March 1st he called me and asked me if I still needed the work done.??? Today is April 29th and I still have not heard back from this man. I'm going to have to say that this company's not very reliable.