If you want rude ignorant or condescending treatment, do not go here…read more Had my 24 atlas repaired here. Received it back better than factory. I came back for advice on a non related problem excellent advice on how to repair it myself. I would recommend this place to my family. Thank you problem for over the top service..

My husband and I are seniors. Some trim on our 16-year-old Toyota had partially come off and we…read morestopped in at Carstar Express South to see if we could get it repaired. A very friendly representative immediately went out to take a look. I think his name was Jamey and he was incredibly helpful. He ran back into the shop to get a couple of new clips, invited us to relax inside, and made the repair in five minutes. He didn't charge us but asked us to pass it on. We sure will, and we will definitely remember Carstar Express. I apologize if I got your name wrong but I wanted you to know that your exemplary customer service really made our day!

Alberta roads. Your stomach just sinks when you hear about it. The potholes, the drivers and of…read morecourse, the year round gravel that's like onions on a burger: it's helpful but it overstays its welcome. I was the victim of a recent flying rock that gave my windshield a pimple that will always stay with it. No proactiv. No Oxy. Luckily it was just a chip and not a crack. I was ready to go to those orange tents you see at the parking lots of Canadian tire but with Anna from Frozen spreading her bitter charm those tents are no longer out. My friend had recommended me to the Windshield Surgeon. Made an appointment bright and early on Saturday morning. Came in and was greeted right away. They took a quick look at the chip and estimated about a ten minute wait. There's magazines, coffee and even microwavable popcorn too which is a welcomed treat. After ten ish minutes, keys were given back and that ugly chip is now a smaller scar. TL;DR: quick, affordable place to repair your windows from chips and cracks! Free popcorn!!!

looks like there is no place to replace my truck windshield and pay with my fleet cardread more

Amazing work and service! I was recommended by a friend and I definitely recommend them to my…read morefriends. Many thanks for making my life easier. Brian Jean

Took my older car to them after scraping the quarter panel badly on a yellow barrier at the bank…read more Came out of the shop looking good, nice paint match but they're always busy so it took about 2 weeks longer than quoted. Not even one year later the quarter panel has quite bad bubbling under the paint all along the upper wheel arch where they repaired it. Graham said its rust and its not his fault so no warranty. My car has only ever been driven in 2 winters and had no rust at all before the repair. Everyone I've shown it to thinks they should have fixed it and I feel the same. To all of us it was a failed repair. Sorry to say it ended up being a bad experience for me and I can no longer recomend going there.

Very happy with the work done and I found they detailed the interior of my Camaro in the past had…read morework done on my truck 30 years later still good

Don't go here! My paint started chipping off three months after going here and they told me to go…read morethrough insurance if I wanted it repainted.

Brought my car in for service, mechanic also inspected the vehicle. Did not pushany immediate…read morerepair sales tactics. Great, honest, reasonable priced local mechanic shop.

I want to give a big shout out to City South Automotive Services for helping my son out. He just…read moremoved to Edmonton from C.B.S., NL in October and needed an "Out of Province" inspection by the end of December. I searched this facebook page and found them. I was speaking with Lorieann and told her the situation. I couldn't get over the service that they provided my son. She even went to Motor Vehicle to get the necessary form needed to get this inspection done. They went over and beyond with helping him . . . I was blown away. If you ever need to get anything done with your vehicle, please reach out to City South Automotive Services, you WON'T be disappointed.

Amazing service, great communication, piked up vehicle in excellent condition cleaned in and outsideread more

Had a repair completed 2 years ago .. work seems to be done properly. Received a lifetime warranty…read more Pretty happy Fast forward to today the work they completed has deteriorated, wasn't worried initially as I had the Warranty, Stop in today and spoke with Peter and he proceeded to tell me the warranty was not available Pretty sad when companies don't stand behind their work and there promises

Had a pretty bad front end wreck on my Audi A4. Got it fixed here and it came out looking like new…read more They handled my insurance claim and even got my car send out for ppf so I didn't have to worry about finding someone myself to do it. Really happy with the job they did

Brought my durango here to get fixed for an insurance claim, was greeted right away by Jess, she…read morewas very friendly and helpful! Hady walked me through the estimate and was able to get me certified Dodge parts for no additional cost because my insurance company was only going to give me aftermarket! They kept me updated throughout the whole process and the repairs were done very quick! Hady even dealt with the rental company on my behalf! The whole process was quick and stressfree, if you are looking for a shop that cares and takes pride in their work, you found the right place!!!

Update: August 2, 2022. My mechanic noted that my right side front marker wasn't flush with the…read morebody of the car. I took a look at it, and that's when I noticed that there was damage to the plastic wheel well, which is why the marker wasn't sitting flush. I believe that this damage was done in May 2021, when my car was at Empire Collision, for repairs to the front bumper. Probably happened on one of the many times that they removed the front bumper. I contacted Mark, who handled my repairs back in May 2021. He suggested that I contact Mike, who is the manager at this location now, as Mark no longer worked at that location. It took two emails and two phone messages before Mike called me back. I brought my car in so that he can have a look at it. He proceeded to point out a hairline crack on my bumper and said that there was quite a bit of road rash underneath. I didn't even know about that hairline crack and I have never looked underneath my car. Regardless, I seriously doubt that either of them, would have caused the damage, that was done to the plastic wheel well. And I am sure that Mike can't seriously think that either. But instead of trying to help me with this, Mike used that to say it wasn't covered. I told Mike that I would change my online review, to which he replied with: "What do you want me to do? Give you a new car?" I tried to find anything about a warranty on their website and could not find a thing about it. I noticed another customer's review (Nolan Jensen's), whose experience sounds like mine. Especially the part where: "...some clips had clearly been torn out when they removed the bumper and were not repaired..." So all you readers you have been warned. In case you were thinking about taking your vehicle here!

Years of using this business with multiple insurance claims or repairs sought out and referring…read moreothers to do so. Work done was not holding up and CLEARLY covered by warranty as per their documents provided. Started contacting May 11/23. May 12 reply confirmed the photos sent to them were warrantable repairs. 4-5 email not replied to after that. Take time off work to go to shop to be told "I can only take photos & get back to you next week" as no staff available on a fri morn. Holden verbally confirmed what he saw was covered by the warranty they provide on work. Multiple emails to follow up and June 30/23 told me they are "reviewing" with "short staffed" and priority is the "not driveable" customers (aka PAYING work) and will contact me next week. That was 3 weeks ago. NO customer service or integrity to follow up or cover clear warranty of their prior service. You will now see my vehicle in parking lots with sign in windshield telling you where to go for the Peeling and Cracking decals and paint you will see. DO NOT USE THIS BUSINESS ! If I could rate less than 5 stars I would.