What a wonderful place!…read more After a terrible experience elsewhere, I decided to try Envision. Sheesh, I am so glad I did! It was a great experience from walking in the door; it's a welcoming office, clean, and the team is courteous, from booking the appointment to the actual visit! The "People in the back," Jason and Millie, who actually did the MRI, were very kind and communicative (every step of the way); they followed safety protocols (gloves, needle, etc.). I am grateful to have found this place. If you're looking for a place that treats you with heart... like a human being, this is your place! A big fat THANK YOU to Envision Imaging (Allen, TX),

I had the strangest experience there and probably the most surreal and uncomfortable situation at…read morean imaging place I've ever encountered in my life yesterday. I had to reschedule my first x-ray appointment in Wylie because their equipment had broke down and they were able to reschedule me in Allen the same morning. When I checked in, the lady I worked with was in the far left corner and she was very polite. I had mentioned to her. I did not fill out the online check-in information and preferred to fill out paperwork and she said no problem. When I returned the paperwork to her, I mentioned to her that my birthdate was wrong. I then noticed the lady on my right. (Her name was Coy) spoke under her breath out loud and said ,"If you had filled out the online application, you would've noticed that." It was very flippant remark and with a snippy tone. She was working with another patient and I was taken back by what she had just done and I decided to speak up and advocate for myself, and I said, " Did she just talk under her breath about me ?" to the lady in front of me. And then Coy spoke up again said," oh I didn't mean to hurt your feelings," in which I then replied," you have not hurt my feelings, but you're behaving in a very unprofessional manner, and I can't believe you would be checking out this patient beside me and also be talking under your breath about me which has nothing to do with you." She tried to defend herself and I just walked away and sat down and waited for my x-ray. Once I'm called back, Tricia takes me back to the x-ray room and as she's getting things ready there's a knock on the door and Tricia opens the door and isn't surprised to see Coy at the door and let's her in. !!!!!!!!! Mind you I feel like I'm in a movie right now. It's the craziest thing! I look at Tricia. She doesn't look surprised and is avoiding eye contact with me so I'm thinking to myself, "Had Coy asked permission from Tricia to allow her to corner me in the x-ray room to talk to me again about the situation up front? It was crazy. Coy starts apologizing to me and states that I've misunderstood and she had no bad intention. I'm still freaking out that this is even happening and I look at Coy and I tell her that I didn't appreciate her talking about me under her breath when she wasn't even the person checking me in or taking my payment and she kept talking over me and she wouldn't let me finish my sentence. Tricia, the x-ray tech was just watching not doing anything about it not telling Coy to go away not protecting me as a patient and I finally had to raise my voice and tell Coy to get out of the room so I could get my x-rays completed. It was absolutely bizarre and frightening at the same time and I couldn't believe Coy had gone from the front desk to the x-ray room to talk to me about this when I'm trying to get an x-ray. I was so shaken up. It was very hard for me to go through the next 15 minutes of x-rays. I was so upset. I was on the verge of tears. It was horrible. I spoke to the manager Lauren afterwards and she was very kind to listen to my experience and she assured me that they would be escalating this to upper management and it would be taken care of. I have not heard from their office yet, but I hope this never happens to anyone else. It was truly traumatic and it made no sense.

It's never "fun" to be asked by your physician to get an x-ray, as it alludes to a possible medical…read moreproblem. But the staff here makes you feel calm and comfortable. Quality expertise by all. Kudos to the entire staff here.

I went to Envision Imaging of McKinney for a MRI-guided arthrogram. Dr. Lon Hoang performed the…read moreprocedure. He was calm, articulate, patient, empathetic to my high state of nervousness, and took time to explain the process to me in detail. He even offered to play music, so I asked to listen to his playlist - and it put me at ease. He slowly numbed the injection site until he could proceed with me being comfortable. I felt a slight pressure - nothing else - no pain at all, it was remarkable. Everyone told me it would be excruciatingly painful. It is my experience on 10/21/2025 with Dr. Hoang that he is the physician to request any such procedure. My deepest and most sincere thanks, Dr. Hoang. You are blessed with this gift of care and expertise. Respectfully L-A. P.

They were very friendly and upfront and honest about the wait time. We happened to arrive right at…read morelunch and she was very accommodating to the urgency of the patients need to get back home. As soon as the technician was done with lunch he was called in even before the scheduled time. Nice and fast people.

The staff was very helpful. I've had a stroke and needed assistance getting on an off the table…read more I asked for a CD of the results and they supplied it. everyone was very friendly, the check in staff as well as the technicians.

If you've been coming to this specific location for years, don't panic when you can't find them --…read morethey've moved!! They were east of the McKinney Hospital -- now they're in the new building on the far west side of the hospital. Definitely an upgrade from the old digs lol. The Yelp address on this page is correct. Four Stars for what I went through! My order for a diagnostic mammogram took weeks to process. Every time I called Solis, they swore they never got the fax from my PCP. My PCP swore Solis was the problem. Pointing fingers at each other caused me to make an in-person visits to both places to finally secured my appointment. Not great customer service. While sitting in the lobby for my appointment, a few patients started chatting -- turns out, they were in the same paperwork purgatory too. Outside the paperwork issues, every person I interacted with -- front desk, techs, and doctor -- was incredibly kind, helpful, and patient. The actual care was excellent, even if the road to get there felt like running an obstacle course in flip-flops.

They used to be good. Starting with scheduling, I had to speak with 2 separate individuals. Neither…read morewere knowledgeable and both sounded like they were in bed, very muffled and clearly perturbed when I asked them to repeat themselves. Also, neither were particularly knowledgeable or helpful. The office manager can only repeat what their guidelines are and wouldn't dare lift a finger to actually help. The intake ladies were nice, but like the office manager, only repeated guidelines making it impossible for me to move forward. I know this service is a cash cow and business is clearly very good. I guess that's why decent customer service bypassed. It's also very necessary and. I'll be looking to get it done with a business that actually tries to assist patients.

Yearly mammogram...check! I was so happy to see this new location as it's closer to home/work and…read moremuch easier to navigate to for those close to the area. I've had all my mammograms performed at Solis and have had a good overall experience with them with the exception of one visit. I was very pleased with the person who performed my test, she was gracious, kind and knowledgeable, answered a few questions I had. The check in experience wasn't the best. Instructions advise one to show up 15 mins before apt time, doors opened a bit past apt time and because there was three of us waiting to check in, we were rushed in giving our names, updating profiles and showing ID/ins card. There was no privacy as everyone was addressed by both their first and last names, doctors info, etc. I would definitely return to this location but maybe schedule and apt in the middle of the morning or afternoon.

The billing department is AWFUL! I am and have been fully covered yet they have denied me 8 times…read moresince October. All letters have been filled with lies such as "your insurance has responded on your account", but when I call my insurance, they have not had a claim on me yet! Also, they cite many various insurance companies have been contacted, but again, my insurance has not been contacted! The last denial states "patient cannot be identified" . I called Solis to get this rectified (they took all my info and said they would look into it), but never heard anything back from the solis office side, just rose imaging out of Ohio. Makes me never want to get a mammogram again. Do not go there unless you want billing problems.

I called over 8 gynecologists today and this location was the only one that could get me in same…read moreday... I was very stressed , nervous and upset. CIARA JEFFCOAT IS AMAZING!! She completely calmed my nerves with answering any questions I had and she was very kind !!! Thank you so much for helping me!! 10/10 highly recommended this location.

When i moved to Texas 3 years ago and tried to find a new primary care dr i found that i couldn't…read moreget into see anyone in a reasonable amount of time. I ended up with planned parenthood. They do pretty much everything your ob does and what better organization to spend my insurance dollars on. I have used them for female sexual/reproductive health services and have been very pleased with my services as well as the time to get an appointment. Everyone is friendly and helpful. Location is quiet and clean.

Thank you so much Melissa for such a wonderful and memorable moment …read more Service was great. And you were very patient and informative the whole process. We look forward to doing our Maternity shoot with you . Thank you again .

My wife and I have had not one, not two, but three gender test appointments canceled only a few…read morehours before the scheduled time. We even received a confirmation text the morning of the third appointment. We experienced a miscarriage earlier in the year, before getting to the point of knowing gender. We were recently blessed and are now pregnant again. So, while personal emergencies happen, getting canceled three times is unacceptable and incredibly frustrating. This has postponed excitement and joy about finding out the gender of our rainbow baby.

I absolutely love Top Shelf Hydration! I always feel welcome and comfortable on every visit. The…read moreoffice is beautiful, well organized and pristine! The staff is genuinely friendly, knowledgeable, and truly cares about every patient. I've had both Botox and IV hydration therapy, and I couldn't be happier with my results. My Botox looks amazing while still looking natural, and the IV therapy always leaves me feeling noticeably refreshed and energized. The care and attention to detail are exceptional every time. I highly recommend Top Shelf Hydration to anyone looking for amazing results and a team of professionals who truly love what they do. Five stars all the way!

Love them! I'm planning on coming back when I can, I appreciate them very much. I'm a hard stick…read moreand they get my vein every time, I appreciate this because drawing blood etc can be difficult. This applies even with a vein finder.