Second stay at Comfort Inn Poconos Lakes Region, Staff was great! Room was clean and comfortable!…read moreWill be returning in the future.

My wife and I planned a trip to the Poconos for Sat - Mon. May 24-26, as we were visiting a nearby…read moreretreat where our fellow church members were staying. We checked in on Sat. after the church had its service at the retreat, but due to the rain, we decided to stay in the hotel. With much more rain predicted, we ran into a dilemma because the Comfort Inn is in a dire need of updates. This hotel had no USB plug in sights in the rooms. Since this is in every other hotel, we didn't bring our plugs, just the USB chords, which were of no use. Additionally, the bathrooms need to be cleaned better and are overdue for renovations. When we decided to check out very early Sunday morning, the clerk, instead of asking about how stay, quickly jumped to conclusions and retorted with an attitude that we cannot get a refund. We never asked for a refund, and we knew we would not get one, even though other hotels such as La Quinta have credited us in the past. But it was the attitude from the woman that was alarming. No care of how our stay was or if there was anything they could do better. The only words out of her mouth, "You can't get a refund," was spoken with a rude tone and was inexcusable to how to treat their guests, especially as it answered a question we didn't ask and truly had no intention of even asking about.

Came here over the summer and this place is beautiful, high-tech, and modern... unlike most places…read morein the Poconos. I stayed in the Concierge King room with a pool view, and the whole vibe was amazing. Outside by the pool it really gives spa-like relaxation vibes. Everyone was just chilling, relaxing in the sun, and sipping drinks. If you're looking for a place where you can unwind, hang out in the pool, and just enjoy a peaceful atmosphere, this is definitely a great spot, especially if you prefer a more modern, upscale feel rather than the traditional Poconos resorts. My only complaint was the food. They do have a restaurant on-site, but the food was just average in my opinion. Nothing terrible, but nothing that really stood out either. That being said, the overall look, atmosphere, and experience of the property definitely outweigh the food, and you can always head somewhere nearby for a better meal. Overall, it's a great place for a relaxing getaway with a modern vibe.

This is my second visit to this hotel and a good time was had. Upon our afternoon arrival, we were…read moregreeted with glasses of champagne. Now that's what I call service. Check in was fast and smooth. Parking is plentiful and there's a covered area designated for smokers. I stayed in the Travelers Queen which I loved. It included a small sofa, lots of space, comfortable bed, single bathroom vanity, mini fridge, and coffee/tea maker. I stayed in room 420 which is around the corner from the elevator and faces the parking lot so it gets a lot of natural light. Our room also included an eye mask on the night stand. Note: the heated pool closes at 10pm. Outside food and beverages are not allowed anywhere outside your room. We did have plastic cups with a beverage of our choosing in it that were accepted but nothing that can be visibly seen. I would stay here again. Hopefully at a discount. One night is very expensive.

From the moment we walked in till we checked out the next morning we were impressed! The check-in…read moreprocess was painless and the person checking us in was friendly and professional. The lobby was clean, the elevator also and our room was perfect. We liked the fact that we could login to AppleTV+ & Netflix for our tv watching time. At check-out that process also went very smoothly and the person at the counter was friendly and professional. We have nothing to say bad about our stay.

Do not recommend! They quote you one price when you check in, and then double the price at…read morecheckout. Very unprofessional. Debbie the manager was rude and nit helpful with this problem. Stay away, they will rip you off.

I've now stayed at this hotel several times, and recently my car broke down as I was driving…read morethrough Scranton, so it became my new home for more days than I wanted. However, it was a nice place to spend that time, despite my life feeling like I was in a groundhog day movie. The daily, free lobby breakfast rotates through a few basic options. Scrambled eggs, bacon, sausage links, and always oatmeal, fruits, yogurt, bagels/toast/English muffins, etc. Plus, my kids' favorite, a waffle maker and a lot of batter to make your own waffles. The best part of this hotel is that it is dog friendly, with a 50 dollar pet charge, and it's quite nice for a pet-friendly hotel. Across the street you'll find several restaurants, a movie theatre, etc. There is also a small pool (no hot tub) and an exercise room that gets the job done! Although I was thrilled to escape after continuously extending my stay during the car fiasco, I have and will stay there again when I'm in the area with my pup.

Either heading North or South, this Marriott in Scranton is the hotel I look forward to staying at…read morewith our dog, Rooms are spacious, bathrooms large. Soft towels etc. even our pooch agrees Love the location( right off interstate 81/ plenty of dining options nearby). Staff is always welcoming as well. More breakfast options than other hotels and best of all, plenty of coffee. 4.5 stars

We held my daughter's bridle shower here on 4/27/25. It was absolutely amazing! The owners Paul and…read moreJosh have this venue decorated and set up so beautifully and made the progress of booking, selecting the food, ect. So easy. The food was amazing! The manager Lala was so very helpful with everything that needed to be done to set up. The wait staff and bartenders were also outstanding! Made my daughters day so special

Beautiful restored rich person home in the historic Hill Section of Scranton. We were here to throw…read morea surprise party for my father-in-law and had a blast. Food and service were very good and the owner was always there to check in on the party and make sure everything was going well. The most impressive element is probably the space itself, with a gorgeous parlor (baby grand piano and all) painted turquoise, cathedral vaulted ceilings, and various moldings and accents. That is about all I remember from before I hit the open bar, which, together with the cocktaik hour, were just awesome.