I love this place . This is what Bread and Breakfast hotels are made of…read more If you are in Mexico or anywhere near Cuernavaca and you are planning to get away , this is the place you want to be . It's beautiful , serene , a breath of fresh air. They will take good care of you here without being intrusive . The hotel is white , everything is white . I don't know how they maintain it but it gives it an air of grandeur and beauty you won't see anywhere else . The rooms are huge . We stayed in the 03. Huge king size bed , wide bathroom and shower (no bath) . Stayed here for 3 nights . All the rooms have a large common lounge area or balcony where you can sit and read or have your meetings . The rooms also have a an air conditioner and a ceiling fan. The ceilings are really high so the air takes a while to circulate but once it does you are in for a treat even in summer . In the 03 room I noticed some noise at night from the 100 bars / restaurants on the corner of the hotel . Okay maybe not 100 but there's a lot of them . There's also a DJ in the hotel spinning on Friday nights so if you are one of those light sleepers , shut all your windows (bathroom and bedroom ) and that should help . They also have ear plugs free on the both sides of the bed stand so the noise shouldn't be a problem . They have two pools here . One is in the middle of the restaurant (for the extroverts ), there's a more secluded one on the other side of the hotel for is introverts . You'll find it. The menu here is robust . Breakfast is free . They have Mexican options ( chillaquilles and such ) American options (scrambled eggs ) and healthy options (granola , fruits , oatmeal ) . The dinner menu is robust too. Tried the pork belly, lentil soup, didn't care for the Caesar salad but that's just me (too much mayo) . Prices range from 7-10 usd per meal. There was paella on the weekend when I was there . The other reason you should stay here is that it's central and only a walking distance from all the tourist places you want to go here . It's opposite the palacio de cortez, right beside the zocalo, town square , market places , two minutes walk from the Robert Brady Museum, the cathedrals , it's all one big square . I found this place on trip advisor and I'll gladly recommend , give some pointers and even come back . It's even more beautiful at night when they have lights in all the trees and candles lit up everywhere . It will convert the Un-romantics ! Don't forget to tip the waiters , i noticed nobody was doing that . They are ever so attentive without being intrusive and they all speak some level of English. If you buy a bottle of wine outside the hotel, they will open it for you at the bar . PS- I looked at other hotels on trip advisor and getting here Iv seen two other ones I looked at . I'm glad I picked this place . Take a trip to Tepoztlan to see the mountains of you have time .The hotel will call you a cab that will wait for you for 3 hours and bring you back . We paid 600 pesos. It's a magical experience.

Do not stay here if you're planning on having any guests over, because they will not allow it. We…read morehad an event and they refused to let our friend, and hair and makeup artists into the room. Staff members gave contradicting information. We had a wedding to attend, and they ended up making my guest change in the lobby bathroom. The food and drinks were good, but I would not stay here again nor would I recommend it to anyone else.

I'm very confused about the theme of this place it's a mix between Thai, Japanese and Mexican. But…read morethe combination works well and it allows you to have a nice relaxing and serene experience. The food was OK but not excellent. The most beautiful part of this resort is the landscaping beautiful trees and shrubs and ferns and palms.

Went to Cuernavaca for a wedding and stayed at Camino Real Sumiya. Sumiya is a visually beautiful…read morehotel, but the management is the worst!!! I was subjected to RACIAL DISCRIMINATION by the management and treated rudely beyond belief. They over charged with unexpected high room rates when I checked in. Head waiter spilled tomato juice and it went all over me and inside my hand bag, while having drinks with friends at the garden bar area. The waiter and the management did not apologize or get me a towel quickly enough to help clean the mess. My leather bag was damaged by the tomato juice because the hotel did not clean the mess. They took my clothes to clean and did not return them the next day as promised. I am traumatized by the treatment of the hotel management. I was subjected to racial discrimination. Unfair!! Warning: Avoid this hotel. Do yourself a big favor and go elsewhere. There are better hotels near Cuernavaca. Save yourself the misery of bad service and exposure to self righteous attitude by upper management.

I fully enjoyed my stay at this Fiesta Americana in Xochitepec; the location resides in a quiet…read moreresidential town in Mexico, about 15-20 minutes away from the bigger town/city of Cuernavaca. Fiesta Americana is a beautiful and historic 18th century sugarcane hacienda turned hotel - maintaining its Spanish colonial design, architecture, and landscape with added modern amenities. When you think of a telenovela filmed at a picturesque hacienda, this is it. I spent a few mornings just walking the grounds and taking it all in, from century-old murals to photos and paintings on the wall to hidden hallways and rooms that - I must admit - made me a bit timid to explore further on my own. While touring the grounds on my own accord, I came across black and white photos of Mexican film "Los Gavilanes" (1956), which was shot at this hotel. (The film starred Pedro Infante, Lilia Prado, and Ana Bertha Lepe.) I also learned that in 2017, a secret wine room was discovered, which now the hotel hosts special private dinners for up to 10 people. So much history on this property... We stayed at the hotel for three nights, and throughout the stay we had reliable wifi, hot water, and A/C. The highlights of the stay - for me - was the grounds (I'm a plant mom and loved the landscaping), the pool (you can't beat the weather in Cuernavaca), and the breakfast buffet at La Molienda. I ate chilaquiles and papaya every single morning. Features and amenities include: :: Two pools on opposite sides of the property (both with bar service and pool towels) :: A cardio + weight gym (with gym towels, hand sani, and complimentary water bottles) :: One restaurant, La Molienda :: Spa :: A Starbucks cafe :: Multiple venue spaces for weddings and large events :: A chapel :: Bridal and groom suites :: A cantina/game room (very basic with a pool table and foosball) :: Conference rooms and convention space ...And it's dog-friendly! The only thing that wasn't five-stars about it, and you can't fault the culture/customs of a small, slow-paced town, was the service. It takes - what feels like - forever to order a drink, close a tab, get a cab (so plan ahead, and even when you do arrange for a cab, double check with the front desk). Oh, and the a la carte menu items weren't that amazing. The brunch buffet is where they truly shine.

Great brunch selection from American/Continental options to regional specialties like the delicious…read more"mole de guayaba" enchiladas. Can ask for the complementary pan dulce to start, and the coffee is nice and strong. Explore the extensive beautiful grounds--16th century frescos, stream, tunnels, wine tasting cave, fountains, and foliage... Great photo opps!

DO NOT STAY AT THIS HOTEL. Probably one of the worst if not the worst Hotel we have ever stayed at…read more The rooms have so much pertume added to them you choke, the linen is worn out, the shower has no drainage and flooded. Hotel is terrible. Lady manager does not care at all and has the worst attitude. Do NOT Consider this Hotel.

Would rate this hotel 0 stars if possible. We were staying here to check it out before our wedding,…read moreas we were going to tell our guests to stay here and had a room block. The hotel staff were incredible rude and unwilling to help with the issues that we had. We had to pay up front for our entire stay, which was fine but after the first night here we decided this hotel was not for us. Our shower flooded the bathroom, the bed felt like we were sleeping on a box spring and not a mattress and the AC barely worked. They would not refund us for the rest of trip and have since been giving all of our wedding guests that have already booked the hotel an incredibly hard time canceling. mind you our wedding isn't until next year. do not recommend this hotel at all.

I think that at the height of this resort, it was absolutely phenomenal, but now, and maybe because…read moreof COVID-19, it is not what it used to be. Even though the staff attempted to offer five star service, they were not able to do so. I think that the staff has been reduced so much to a point that it has affected the quality of service at this resort. I did receive an incredibly nice massage at the spa and I ate breakfast lunch and dinner there and the food was very good. The menu is very limited but the quality the the food was very good. The grounds are absolutely beautiful and there is a area in the back which is a Zen garden that is absolutely relaxing and enjoyable.

This is the restaurant of the spa. Impractical if you only come for the food, but worth it if you…read morehappen to come for a massage. The food is quite good though, the ingredients are very fresh. The place is a bit pricey. I had the duck filled ravioli and they were very rich and creamy, although the duck was dry. Breakfast only serves buffet style.

The hacienda is beautiful. It's so magical. The history is very interesting. It was built in 1524…read more. We came for a wedding and it was amazing. The atmosphere is incredible. The staff are so friendly and welcoming. The suite we stayed in was very nice. It was quiet and pleasant. There is AC and a fan. Cuernavaca is a hot and humid, so prepare for the heat. Also take mosquito repellent.

The worst night sleep ever at such a high price. It is 12am and the party outside our room is still…read moregoing reverberating into our room as if we are there. This place is so expensive for this. When we called the front desk they said the party will continue until 2am and all they can offer is ear plugs. Oh! And the food is awful. We do not recommend.