I placed my mother in Cypress Garden in the spring of 2017and was very happy with the care she…read morereceived. This facility is well appointed and very comfortable. More importantly, Gabriella and her staff are kind and caring individuals, who were most considerate of her needs. My family and I felt that she could not have received better care and attention. I read the other reviews before placing my mom, and I honestly was completely happy with my decision. Our experience was very positive and I would recommend Cypress Garden without reservation.

CONSIDER CAREFULLY BEFORE TAKING YOUR LOVED ONE TO CYPRESS GARDEN ELDER CARE in the Cypress Ridge…read morecommunity. My mother lived in Cypress Garden for over a year and I will always regret bringing her to this place. Cons: In my opinion, the owner-operator, Gabriela Soo, is controlling, mentally abusive and difficult to work with. For instance, Mother asked to be taken to the bathroom and Gabriela refused as "she had gone to the bathroom an hour ago." Luckily I was there to intervene. I many times wondered what happened and what personal considerations were denied while I was not there. My mother suffered three pressure sores within six months under Gabriela's care. Gabriela did not inform me about two of these pressure sores. I only learned about the existence of those two pressure sores when my Mother's nurse visited. Gabriela also refused to let me view my Mother's daily log. While my Mother was a resident, the residents' doors were usually closed and mingling was not encouraged. There were very few activities offered. When out of town family visited and Gabriela asked them to leave at 4:30 pm which was against our contract, my Mother's and family wishes. Pros: The house is beautiful, clean and immaculate. Most caregivers are great, particularly Monica and Robert. My advice - seek other alternatives.

Exceptional Care -- Highly Recommend Christian Love Home Care…read moreWe've trusted Christian Love Home Care since 2022 to look after my father-in-law, Don, during his battle with severe Alzheimer's. Bradley and Marjorie provided truly compassionate, family-like care that made all the difference. Marjorie would bring her keyboard and sing hymns with my in-laws, filling the house with beautiful music and a wonderful sense of peace and joy. Bradley regularly took Don on gentle outings to local parks for walks (when he was able), feeding the ducks, or just people-watching. These thoughtful trips brought Don real happiness and dignity. Bradley and Marjorie treated Don with such respect, patience, and love -- it felt like he was part of their own family. If you're in the Paso Robles area and need caring, faith-centered home care, look no further. Christian Love Home Care is an absolute blessing. Five stars all the way!

We have been utilizing CLHC for over a year now. Extremely reliable and flexible, and always treat…read moremy Dad with the utmost respect and care. Highly recommend...

Amber worked with our mother in an assisted living situation for about 10 years! Her available…read morelistening ear and sense of humor made her a favorite with our mother and with us!

From the owner: I have more than 13 years of experience with In-Home care, hospice patients, respite clients,…read morecompanionship, etc. I have a current background check on file, certified through the state of California, a pharmacy tech license, and a copy of my driving record. I provide professional and outstanding quality of care for each and every client I take on. My specialties include 12-hour care, assist with bathing, dressing, meal prep, light housekeeping, errands, Dr. appointments, companionship, mobility exercises, etc. (may discuss additional duties during initial consultation.)

I can't say enough about CC hospice services! So very caring and kind, they helped me get through…read morethe transition as my husband was passing from Alzheimer's. Even after his death, I received follow-up calls offering not just condolences, but information about grief counseling, etc. Very grateful for this group!!

I am a hospice nurse with CCHH in Santa Barbara and I have never worked in such with such a caring,…read morepatient-centered group of health care workers. From our spiritual care team, to our nurses, our home health aides, our social workers, our managerial team... everyone is here for the "right" reason: taking care of patients and families to our best ability . I have been a nurse for 11+ years and can gladly say this is the best work environment I have worked in thus far. I trust everyone on this team to show up for patients as their best selves, and ensure patient's get the best care possible.

You will notice that the company has mostly favorable reviews. But notice also that all of these…read morereviews are from five years ago. Since then, the company has changed names, and I believe changed management. I suspect that the quality of service from this company has greatly deteriorated while the price has inflated. My experience with "TheKey" has not been favorable. In their favor, they did send me a very competent and compassionate caregiver. My wife has dementia and needs a caregiver for several hours a day. So why am I complaining? Mainly about their pricing. About a year ago, we began using their services at a price of $37 per hour. I thought this to be high, especially when I learned that the caregiver was paid about half that. In November, 22, they raised this price to $39 per hour. with a $1 per hour wage going to the caregiver. At the end of March, without notifying me, they jumped the rate to $41.34 per hour, This time, our caregiver informed me that they did not increase her wage at all. Thus over the last 4 months, they have raised their rates by about 11%. According to the Bureau of Labor Statistics, https://www.bls.gov/news.release/pdf/cpi.pdf the overall consumer price index by about 5% over the year ending in March 2023 and the price index for medical services has increased by 1%. Within the last 4 months, this company has increased its prices by 11%. And we can't blame this on labor costs. While they raised their price by more than $4 per hour, it appears they raised the wage rate of the caregiver by a total of $1 per hour. It appears that although the caregiver does all the work, and the company which offers little or nothing in services charges more than twice what it pays the caregiver. On the rare occasions when our caregiver could not come, they were not able to send a substitute, and one time even billed me for the day my caregiver couldn't come. My inquiries about billing were passed on from the local office to some higher authority, who either would not respond or would respond after long delays. Because I was pleased with our caregiver, I was willing to pay a substantial ransom to the company that matched us, but their last price increase without notification was for me the last straw. I have now closed the door on the Key. After this experience, I have learned that there are a number of experienced and competent caregivers in Santa Barbara, who work independently. One can pay these people far more than they would earn from the agency and still save serious money. I suggest that anyone in need of caregiving services look around for an independent caregiver. '

After researching different companies, I found three that provided services in the Santa Barbara…read more(and surrounding) area and interviewed all of them. The company that stood out the most was Home Care Assistance (HCA) based upon their detailed responses to my page-long questions, ability to provide a customized care plan for my parent and provided outstanding services for a reasonable price. It's been close to a year that I hired Home Care Assistance (HCA) to provide 24x7 care for my parent. I've been extremely happy with the Caregivers, and more importantly, my parent still has the same staff for the entire time! To be honest, I thought this industry has high turn-over. I think it has more to do with the corporate structure in staff retention than any other variable. Other positive things I have experienced, HCA management is always more than willing to work with you to 'tweak' your client care plan based upon current realities. Specifically, Shari Asmann (former Care Manager, now their Operations Manager) ensured that her staff communicated potential risks and issues that my parent experienced without hesitation. In consultation with Ms. Asmann, we devised a communication strategy between her, the Caregivers and my brother and I. If something happened, it was quickly communicated to the family. As a result of this positive communication, I was able to quickly address minor issues before they became a real problem due to the strong relationship between HCA and the family, Caregiver commitment and their professionalism. Ms. Asmann also allowed me to actively participate in the interview process for my parent's Caregiver position. She did the initial 'vetting' and let me ask a number of poignant questions. Through good times and bad, I could be assured that HCA would respond proactively and meet my family needs without hesitation. I can literally say that HCA has been there with my parent through fire, floods, family legal challenges, my parent's health problems and so much more. Of all the problems I have dealt with in the past year, Home Care Assistance is the one constant I can count on and didn't need to resolve. I'm sure there are many managers like Ms. Asmann that work for HCA and have the knowledge and experience that can provide assurance to you that you're hiring the right company. My recommendation to you is at the very least contact Home Care Assistance for an interview and you'll see exactly why I hold them is such high esteem. If you do thorough research and interview companies like I did, I'm willing to bet Home Care Assistance will rise to the top. It's stressful enough to need to hire 24x7 care for a loved one. I cannot emphasize enough that hiring the right company can help at least alleviate some of that stress. Give them a call, it's really worth it!

Coastline is the BEST. They're family owned and operated, so you don't have to deal with any…read morecorporate "we can'ts." Skilled caregivers are ALWAYS available when you call, and Linda even gave me her cell phone number and told me to call any time we needed help, even in the middle of the night. *Reason I gave it a 4 star is because no one would take a 5 star seriously, but in all seriousness, Coastline is a 5 star organization. -Derek

Coastline Care Solutions provides quality care. The staff is knowledgeable and informative. Taking…read morecare of a loved one is important and can be overwhelming, Coastline helps provide the respite the family needs! We are so appreciative of the staff and skilled caregivers for their kindness, understanding, and integrity. Thank you Coastline Care Solutions!!