I called 9/13/25 @ 10:35am. was on the phone 13 minutes and reserved two units for 10/01/25. I…read morecalled 9/29/25 to confirm since I have movers and technicians coming out and of course they have no record. Of course they can't do anything now.

OK I was just gonna say I didn't get the managers name because I didn't want to be awkwardly trying…read moreto read her name tag while we were talking...but she went waaay above and beyond to save my butt when I was in a very tight spot. Super friendly but beyond that professional and on top of it when helping me find the best solution to my towing problem. I'm really grateful and feel very well taken care of. Thanks! Give this woman a raise and a promotion. Here's a photo.

I always know that my valuables are safe at Diamond Lake Mini Storage. They have secure, gated…read moreaccess until 9pm for those who can't make it in during business hours (which are actually pretty late at 5:30pm) and if you can make it in...you will LOVE Natalie! She is super helpful every time I stop in. Prices are extremely fair and your storage unit is immaculate!

Nice folks. Every…read moretime I have called, I got a pleasant and understanding person who actually called me back when it was appropriate. When I was stressed out in the middle of the move of a lifetime, they went the extra mile to assist me with additional space. What great people. The facility is clean and tidy. About as secure as any in this area - not the fortress I once had in the San Francisco Bay Area, but it doesn't probably need to be.

Always kind and courteous staff I have stored my belongings here a few times over the years. I…read morewould definitely recommend this over many of the others.

From the owner: We have all sizes available. Many drive-up units, all with roll-up doors…read more Surveillance cameras!......Centrally located on Garden Valley Blvd, Only 3 blocks from Highway 5. In the Heart of Roseburg.....Come on in and meet our two Managers: Vickie & Crystal. We will be happy to show you around........Make certain to say "hi" to Snickers, our lovable dog. We also have moving supplies, including many box sizes available to you for purchase.

Excellent manager. Nice and clean with great rates. Location is perfect with easy accessread more

High quality units, great 24 hour access and accommodating staff. We have had a unit there for…read moreover a decade and never had a problem. We recently got stuck in the snow there and had to abandon our vehicle and they were very helpful.

Great company and great managers. I came to Oregon for a project and had some bulky items with me…read morethat I needed stored for a week before I found a place. Hide-Away offered me a monthly rate. They allowed me to move in within minutes and also answered all my questions regarding security. I can't say enough about the husband and wife team that manage this place. They are really good people and will take care of you and your belongings.

I've been with this company for over a year now. They are great. I accidentally lost my card which…read morewas my payment method for my storage unit and forgot. The manager told me about needing a new payment method instead of doing something like just letting it laps and take my unit. I will be with this company and no one else as long as I need them!! Great business.