First and foremost, the unit I'm currently in, 4728 Y A Tittle Ave, Unit #28; was NOT AT ALL…read moremove-in ready. There are COPIUS amounts of things wrong with this unit. From my drain flooding the apartment downstairs whenever I showered for the first week of moving in(which was legitimately last week) to cracks and holes in almost every corner of the unit. Not to mention my dishwasher being at an angle from lazy installation. Tiles in the bedroom literally missing grout, etc.
I moved in two weeks ago, got a prorated rent and paid deposit. I'd like to say I understand I was in need of immediate move in, but per the condition of this unit. It should NOT AT ALL been an option for move in. I was told by the leasing Agent Joann, that the unit was updated, pool had been cleaned, and that it looked NOTHING like the pictures on Google. Which were all lies, pools are filled with sand and sprouting plants, the whole complex is FILTHY. Still don't have a mailbox key, still don't have a key to the bottom lock of my unit. Not to mention the dumpster in front of the complex is riddled with trash all around it and has had no clear intentions of having it cleaned.
The leasing agent Joann, LIED entirely. I've reached out to Nathan Milazzo and was told to speak with Joann. Who then proceeded to lie to me AGAIN, and state half of the things we discussed were not discussed when I have a witness to her false claims, as they were there during the phone conversation. Not to mention when I first brought the issues to her attention, she took an entire 8 days to reply. Which is entirely unprofessional.
Now I am currently in the process of becoming a real estate investor myself, working with people to buy and hold properties as Market Properties is doing. But not at all to this extent.
I understand that my move in was immediate and had to choose from what was available, but this unit should NOT HAVE BEEN AN OPTION SINCE ITS IN SUCH POOR CONDITION!!!!
I am currently forced to pay $825 monthly, when they just listed another apartment for rent at the unit next door for $800 and it's a two bedroom!! So why am I paying MORE for a unit in poor condition, but they have a unit listed, THATS UPDATED, for cheaper than what I'm currently paying?
This is poor management, poor compassion for another human being, and literally slumlord antics.
I had one sole request, to be moved into a BETTER unit, preferably the updated unit they have posted on Facebook marketplace at 4639 Tigerland Ave. The unit I'm in is literally bottom of the barrel. I do real estate myself, I KNOW this entire complex is in DESPERATE NEED OF REHAB. The halls are filthy, the parking lot has potholes, nothing here was as I was told by the leasing agent Joann.
Now there are two options here that can resolve my disgust and discomfort;
Option 1: Break my lease, move out, and call the city inspectors to make sure this doesn't happen to someone else.
Option 2: Get put into a new, updated, and BETTER UNIT!!!
Oh, forgot to mention, when I mentioned my discomfort of the units condition, the leasing agent Joann decided her rebuttal would be, AND I QUOTE;
"we did not have time to do anything as you wanted something immediately & you told me that you had spoken with several other apartment complex's but you needed to move immediately. Thank you! "
end quote.
Then she continues to say none of the properties have pools, when there's literally a picture of one of the co-founders doing what, you guessed it, CLEANING A POOL! So clearly she has no clue what she's talking about. As well as was not told someone would enter my unit to put a new fridge, when they entered THROUGH MY WINDOE AND LEFT ALL THE STUFF IN MY FRIDGE TO ROT OUTSIDE ALL DAY IN A HOT APARTMENT!!!
If I could give negative stars in the way this has been handled thus far. I absolutely surely would. Sadly I'm sure I'm not the first one that has dealt with this nonsense either. But I surely will be the last!!!!