First review back in 2012 and am still a customer today in 2019. Still get stellar service from…read moreChris here, who has gone out of his way at sometimes off hours to help with important changes to my policies. Currently have auto, home, and business insurance which they broker. Always been very happy here - still highly recommended.

From the owner: OnQuote is an independent insurance agency. We are NOT a lead generation company and will NEVER…read moresell your personal information to a third party, unlike most "online insurance quotes".

My interactions with Jordan Vinson have all been very upbeat and positive. Even though his quote…read morewas higher than another insurance company I'm still willing to switch simply because his customer service skills are beyond reproach. I'm a world traveler and have not had better service anywhere. He is attentive and caring. Smart and understanding. Quick and compassionate. There isn't anything Jordan wouldn't do to make you a client. He is welcoming and pleasant a joy to work with. Thank you so much Jordan for everything!!

Jordan is an excellent insurance agent. Our policies just recently switched over to him and he…read moretook the time to call us and go over our policies to ensure we had the proper coverage. He also helped answer some questions related to our policies and some items we need to be aware of in the future. I'm happy my policies are over looked by him and his staff.

This agency and in particular Mark, the agent, is disreputable…read more I cancelled my homeowners policy in October 2023 with this firm. In October 2024 I received a notice that my cancelled policy premium was due in November 2024 and that my escrow account would be debited for several thousands of dollars. Additionally, I became aware that my account was charged for the cancelled policy from 2023. Emails and telephone conversations were immediately made relative to this with this agency's staff in October 2024. No action was taken by Mark nor did he respond by email or telephone. Instead he ignored my repeated requests to effect the cancellation of the 2023 policy and return the premium which had been charged to my escrow. This dodge went on for two weeks. In early November 2024 I was finally able to reach Mark, the issuing agent. He responded feigning ignorance of my emails and telephone calls all he offered were half truths, excuses, and an anecdote. He did not even have the decency to offer an apology for his behavior. Mark stated he would address this immediately and resolve it. It is now the third week of November 2024 and my funds have not been returned. To be clear, I have been in direct contact with him and he has only offered excuses regarding this cancellation and refund. He even attempted to blame me for his unwillingness, incompetence, and patently ignorant behavior regarding this matter. It has been six weeks and my funds have not been returned. My call to the parent company Valentine Insurance was not returned either. The behaviors of Mark and Valentine Insurance are unconscionable and reflective of a vein of disreputable activity that is at their very core. Proceed at your own detriment with this lot.

Once we got our home owners insurance, our rate was increased $568, after the initial qoute. We…read morepaid cash for it upfront. Tried to contact them, good luck. When he does get back to you, he says, "I'll make sure this gets handled." Then you hear nothing. Trying to get a hold of them is hardest thing in the world. Now 2 months after our last issue, we get a letter from the insurance company, saying they are going to drop us, if we don't show proof of no Tarp on our roof. We even got a licenced roofer to replace the patch on our roof, took pictures and submitted the certification for our roof. We sent all that information to him. Yet it seems nothing got done, sadly cant talk to the insurance company, they say talk to your agent. So it seems once he gets paid, you won't hear from him, unless you call like 10 times a day. We will not be using him for our future home insurance needs.

Good agency however state farm has raised prices on my…read morepolicies my homeowners went up 22 percent and my umbrella went up 100 percent I called the agent to discuss this and he never responded, I think he made one try.

Sean Dunnigan made me feel like I was family the way he asked about my needs for auto and home…read moreinsurance. His entire team is super helpful and they really brought the "like a good neighbor" to life for State Farm Insurance.

I Insured my cars with American Family Insurance for years. with Brad's dad, who owned the office…read morebefore Brad. when Dad retired, the State Farm Corporate Offices told me that I had to have a different office handle my account. so, instead of an office 6 minutes from my house, I was ordered to do business with an office miles away. I explained that I'm disabled, that was a hardship for me. then, they transferred my account to Waukegan, even farther away. and I dumped them. So, for twenty years, I've had a different insurance carrier. I don't have to change agents at a corporation's whim. I've gotten used to my new company. I wish I could've stayed with AmFam. The Company just could not hear me. if Brad is your Agent, and retires, tell the company to butt out. Keep your Agency.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

We have been using John Porter for a few years now and are very satisfied. He is very…read moreKnowledgeable, patient and Listens. He presents the facts,offers alternatives and gives options.He does not push you towards a particular plan. He answers all my questions even all those he's already answered once or twice. I highly recommend him for all types of medical/health/hospital insurance.

From the owner: It's almost time for the avalanche of Medicare mail to hit everyone that is eligible or on…read moreMedicare. Save yourself a lot of time - just call us. Don't forget that you can change Medicare Supplement Plans at any time of year - provided that you qualify (medical underwriting). Call us to obtain the best available rates and see if you are eligible to apply.

I've been a State Farm customer for 30 years and Cesar Carrillo's office is the absolute least…read moreuseful office that I have ever had the displeasure of dealing with. I'm not sure how I ended up with him and I'm wondering the best way to switch agents, because if I have to keep dealing with him I will leave State Farm. Cesar dodges phone calls and NEVER returns calls when he's supposed to. His office staff makes excuses for him and nothing ever gets resolved. WORST EXPERIENCE EVER!!!!

Exelent service, they took time to explain all my coverages, and how I am covered. We need to…read moreunderstand that tickets and accidents affect our insurance premiums because we ended up loosing some discounts. I'm extremely happy with their service.

This agent, Seyda, was inherited from my previous retired agent. I had both my 4 cars and…read morehomeowners policies with Caldwell. The agent does not return calls, even when your child was in a car accident and you need them most. I have 6 calls into her office starting 2 weeks ago, and not only have I not received a return call, but Jazmine told me to call the other drivers agency for help. I did, and they were great. Caldwell group provided zero customer service and zero apologies for their poor attention to our issue. I am dropping them as quickly as possible and going back to a service and customer oriented agent. Stay away if you want a responsive agent.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away.