first let me say, i don't like to have to go to this kind of place. i wish i didn't have to borrow money like this...but since i do i'd like the staff to not make me feel even more like a loser. i have gotten and payed back on time several loans therefore i would think i'd be considered a good customer. but i recently called to ask if there was an option to pay 1 day late because i wasn't going to be able to get to the location before closing time and i was treated very curtly and was told my credit rating would be affected and that it would damage my chances to receive future loans.
i understand that there is a protocal to follow. but i was seeking assistence with a problem and was completlely turned away. so i can't give them good marks for customer service. read more