Amazing and quick service. I got my platinum ring size down and got it back quickly. Definitely…read moreworth the money. Thanks again!

I've had a lot of good experiences at Franklin Jewelers. I had stones made into a gorgeous necklace…read morethat they designed for me that I love.

This place is fabulous! Staff is very knowledgeable and helpful and they even had dog treats!!read more

We had a great experience at Kiefer, upgrading a wedding set with a new larger stone. Daniel…read morehelped us not only pick the right stone, but also the best setting. The work was done in a few days and the result was incredible--exactly what my wife wanted. Everyone at Kiefer is very friendly and helpful, and there is just a welcoming vibe in the store. It is not a stuffy old-school jewelry store, and there is no pressure to buy. Kiefer is also an authorized dealer for Rolex watches, and Daniel is very knowledgeable in this area too if looking for your first Rolex. Highly recommended -- we will be back!

I absolutely every single person who works at this location. Bill has done extensive work on my…read morering in this photo the one with the red heart. I had the red heart actually swapped out because I bought the ring from another company, the stone from that one was not as described and to send it back to them overseas would have been $30. I went to Boyd's and they were able to order a garnet in the color I was originally expecting for the same price. They also replaced a stone at the bottom of the heart and resized it. The art deco emerald and diamond ring I purchased from Boyd's estate collection in 2017 and it is still as beautiful and sparkly as ever. I have had it resized by them as well and it is my favorite ring I own. I could not recommend Boyd's enough and will choose them over any big box jeweler or any other local jewelers in the area - hands down the best craftsman's ship, honesty, kindness, and professionalism. Thank you Boyd's!!!!!!

I hope to warn everyone about what kind of people are at Boyd Jewelers, so the same thing doesn't…read morehappen to you. I took a 21 inch solid 14K yellow gold diamond cut rope chain to Boyd Jewelers for repair because the clasp had broken from chain. I bought this for my Mother about 30 years ago, she wore her cross on it. She passed in 2016 so very sentimental. I planned to wear it in her honor. It took them a week to call me to come in and pick it up. The chain they were returning to me was not the same. It was so light it looks like something you get from a bubble gum machine. Yes, I complained. I asked Jeff, did you accidentally mix my chain up with someone else's chain? He said no, I don't know what to tell you. It was definitely hollow, the original was solid and good quality. I was robbed of a very sentimental piece. I have lost a lot of sleep over this. I wish I had never heard of Boyd Jewelers @ 32793 Eiland Blvd, Wesley Chapel Fl.

They do everything RIGHT! Their service is the "white glove" type people used to give 15-20 years…read moreago. I often go to Leiva's looking a bit sloppy; like a homeless person. They treat me with regard and respect, quickly and efficiently repair, clean and/or change my watch batteries, jewelry, etc. I saw a 1-star review saying "they may have been prejudged by their clothing..." no. Not the way I dress I'd urge you to give them another chance to earn your business; they really are well priced, experienced & expedient, with great customer service.

Great experience. Took in a diamond pendant to make into a custom ring. I didn't know what I…read morewanted. They walked me through the whole process and my new ring is awesome!

The only NYC quality jewelry store in Tampa Bay! Puts all the others to shame. Very helpful staff…read moreand many designers lines.

I came to Ackermans a couple years ago to have a necklace fixed. It was fixed quickly, but the…read moreservice was awful. I planned to NEVER return. However, last week a friend of mine asked me to pick up a watch for her and I agreed. Again, the service was awful. When I walked in, I was not greeted by anyone. There were no other customers in the store. Everyone looked at me like they had never seen a black person before. There was one gentleman in particular, heavy set white male with a ponytail who kept looking at me with "disgust". Although we made eye contact several times, he didnt acknowledge me either. I will NEVER return to this store and will discourage others from giving them their business.

Kiefer jewelry is a hidden oasis of great, stylish jewelry. Situated in charming Dade City Florida,…read morethis store serves much of the community in purchases of wedding bands and fashion jewelry. I like the delicate gold chains with pendants and the gorgeous diamond tennis bracelets. Also this store has been in Dade City since 1957.

We have only been in Dade City for 7 months but have gone to Kiefer Jewelers four times now. Two…read moretimes I took my rings into be repaired. I was very happy that they do not send repairs out, they are done in house. One was my grandmothers wedding ring and it was done in one day! The ring looks fantastic! My husband has purchased two necklaces for me there also, and I just love them! Customer service is exceptional and everyone is so nice to talk with. They definitely have a customer with me!

We have shopped at Helzbergs for years. I can honestly say it has become our preferred jewelry…read moreplace. My husband upgraded my wedding ring 5 years ago. I love my ring. But it's gotten too big. I've had it resized once. But the looseness has gotten pretty bad. I took it in to the location at the outlet to discuss having it soldered together. Hopping for a better fit. Linda helped me that day. She was really sweet and helpful. Today I picked it up. And guess who helped us? Linda. She provided my husband and I with some good info about our warranty plan. Things we did not know. We greatly appreciate her. And my ring looks amazing. Can't wait to go back. I have my eye on a few things.

This location is at the outlet. It was my first time here since my home store is at the citrus park…read moremall. Argelis helped me and he was very nice, informative and personable. I was taking my ring to get resized. He answered all my questions and even provided me the time to look at my ring and inspect it and discuss some things that I never knew before. It was a great opportunity for me as a customer, to feel welcomed and also to be educated on things I would have never known about my diamond ring. I would definitely come back to this store instead of my home store because of the customer service and attention that I received here. And also because it's much closer.

I truly believe that honesty and integrity are the most important values in life, you either have…read morethem or you don't. Today's modern age of social media and those that encompass it make it harder and harder to gauge folks, and you never really know who and what people are until meeting them in person. Sure, they may have that impressive resume and cover model photo on their profile, but how many stories have you heard from friends or family that have been on those infamous online "dates" thinking that they were going to meet Brad Pitt or Jennifer Aniston only to find out that they were really having dinner and drinks with Gilbert Gottfried or Rosie O'Donnell. I mention the above only to set the tone for what I experienced a few weeks ago, as I was taken to school so to speak while being introduced to an industry I knew little about. Unfortunately for me, my job was outsourced overseas (for the third time) back in July, and I've had an extremely difficult time trying to fInd something equal to my old position since then. Because of this circumstance, I've been struggling financially and had to make the difficult decision to sell a family heirloom to make ends meet. I'm only being brutally honest because I have the feeling that I'm not the only one who has had to deal with this predicament, which is why I wanted to go into such detail with this review, so that others could benefit from my experiences. The heirloom in question was my mother's diamond wedding ring, and because I wanted to get as much money as I could for it, I wound up doing some extensive research to ensure I knew what I was getting into. Believe me, no research will help as you have to get your hands dirty. The internet is full of websites promising you top dollar for your diamonds (80-90% of value), and they'll even pay for the shipping and insurance on it, but I just don't trust sending my valuables to strangers, especially these days, and worried that not only would they low ball me but possibly send me back a fake if I didn't agree to their terms. With these thoughts in mind, I decided to go local here in the Tampa Bay Area, and after a deep dive on Google, mapped out what would be an epic 2 day journey. My YELP friends, nothing could have prepared me for what I encountered on my escapades through Tampa's diamond brokers. A couple of the businesses seemed to be legitimate, but they were definitely in the minority, as most of the establishments in this area are just plain sketchy. Every experience began to mirror each other as they would begin with the traditional cordial greeting, thinking initially that I was there to make a purchase, but the second I explained that I was there to sell them something the mood instantly shifted to that of a Used Car department. It was as if each business had the exact same script to read from when it came to why they were offering so little for my mother's diamond. To be honest, they were insulting and just didn't give a damn, the complete pawn shop experience. Only one business in this entire area was pleasurable, and you would be insane to go anywhere else. The Terry brothers at Meridian Diamonds are the very definition of integrity and honesty. Scott and Jonathan made me feel extremely comfortable because they did an incredible job of explaining every minute detail of my diamond, as well as the value of each specific characteristic and the existing market trends. They never made me feel inferior, even though they could talk circles around me with their breadth of knowledge and experience. They took their time with me, and gave me a crash course in the diamond business, and in the end, they also gave me the most money than any other place in the area. To say I really enjoyed speaking with them is an understatement, and I guarantee you will have the same experience. If you're looking to buy or sell diamonds in Tampa Bay, take my word that you don't need to go anywhere else. Just an amazing experience overall, beyond five stars.

I took 2 family estate pieces to Meridian and received a quote vs what 2 'competitors' quoted…read more Scott and his brother were both extremely knowledgeable about my rings as well as what the market would offer me and why. Needless to say, Meridian gave me a very fair price for my rings, and I would recommend them to anyone looking to sell and/or purchase. Looking forward to returning to purchase one of their stunning pieces! Well done! B Heros

I've been to this location twice and have had great experiences. When I ask for a time estimate on…read moremy items, they're always on point. They two gentlemen that have helped me answered all my questions and are knowledgeable with different materials. Lastly, I value my time a lot, so when this location is able to tell me an exact time my items will be ready and not keep me waiting, I appreciate it

I had a great experience getting my watch battery replaced here. The service was quick, and the…read morestaff was very friendly.

I purchased a beautiful pair of stud earrings for my daughter's birthday. She loves them and they…read moreare of such nice quality! I would definitely purchase again!!

DO NOT GO HERE! Extremely disappointing experience…read more The ring we received looked nothing like the ring we ordered or the photos advertised online. Even more concerning, it was presented to us in person at the store and we were told it was correct and had passed quality control. We returned the ring within 6 business days because the differences were so obvious. Multiple staff members expressed disbelief at how far off the design was and apologized for the mistake. Brilliant Earth then sent the ring out to be remade. It came back wrong. They sent it back again. After nearly three months of delays and repeated assurances that it had passed quality checks, the ring still did not match what we ordered. To make matters worse, the showroom sample didn't even match the website photos, and the explanation we were given was that my smaller ring size changed the design (which is the craziest excuse I've ever heard for a known ring maker to have). If that is true, customers should be told before purchasing because the final product can look dramatically different from what is advertised. Throughout my entire engagement, I have not had the ring my fiancé purchased for me. Brilliant Earth has even suggested I may need a loaner ring for my wedding because the correct ring may not be ready in time. Despite returning the ring within five days and never receiving the correct product, Brilliant Earth now refuses a refund because more than 30 days have passed, even though they have had possession of the ring since we turned it in within the first 6 business days and have they had it the last three months attempting to fix it. We paid for a specific ring and never received it. The lack of accountability, repeated quality control failures, and refusal to provide a meaningful resolution have made this one of the worst customer service experiences I have ever had. They also expressed they would not be giving any monetary value as they rarely ever allow that.