Excellent service, friendly, helpful professional staff. The shop is bright and fresh and…read moreaccessories on display are modern and funky. Very quick service, my phone was repaired in 45 mins and looks just like new and prices are great! They also offer a pick up and drop off service if you are too busy to go to the shop. 5* all round.

From the owner: Optimus IT Solutions is your best choice for computer, tablet and mobile phone repairs. Remaining…read morededicated to providing our customers with superior quality service, we use only the highest quality parts in combination with rigorous repair standards.

I placed an order for something and it was ready to collect. I went there and showed them a photo…read moreof my driving license and they said that they needed a physical copy! Now if I was buying lets say an Iphone, then I would understand, however, I was trying to collect a £1 Keyboard! I mean come on CeX, it's only a £1 Keyboard, at least let me off with a photo of an ID on that one! CeX if you are reading this, please give me a way to contact you so that I can get a refund because I have given up. Good for value, but very stingy when it comes to try an collect something.

I love that I am still finding some awesome shops in Edinburgh that I never knew about before. Cex…read more(no idea how they want us to pronounce it) is tucked away on Rose Street, and is one of the best shops of its type that I have seen. It's a place where you can trade in games, DVDs, mobile phones and other electronic equipment. They also sell all of these things, with some great prices. You could spend £10 and come out with a lot of things if you hunt hard enough. People will so often discredit buying pre-owned items, but for prices as low as those offered by Cex, it's difficult to say no! This time, I just popped in for a browse, though I will be visiting there next time I want a cheap film or the like. I wonder how long it will be before someone trades in an iPhone 4? One can only hope...

The man serving was very kind and patient. Had genuine interest in me the customer and dropped what…read morehe was doing at a moments notice. He was very quick and efficient when servicing us. Managed to remember my account and he updated my address. Great guy, and very nice chat. Helped with an exchange I thought would be a problem but he assured me it wasn't and was able to process it in the payment. Can't remember his name but on my receipt it says Stuart F. Would like to pass my appreciation on. Thanks again will be returning!

Brief review as was served quickly…read more Any phone issues then seems like the place to come as they deal with Samsungs and Nokias. A few people were in store when I arrived but I got served quickly. I was in about a laptop charger. Staff didn't have it in stock and checked online. They advised me (after checking themselves) for me to replace from Amazon rather than ordering from Samsung as I'd save at least £20. They helpfully pointed out what product code to search for. So, good service and being helpful so I can save some cash. I'd pop in again if I thought they could help :-)

CUSTOMERS BEWARE…read more Just had a very bad experience with these "guys". Took my wife's 7month old S6 in to get the charging port repaired. Whilst I was happy with the timescale (4pm the same day), they proceeded to tell me that the damage was down to my wife "jamming" in the power cable. Not withstanding this, they refused to deal with this under the warranty and a bit of an argument broke out. Nevertheless, as it was to be fixed that day, we reluctantly agreed to the price (very reasonable). When I went back to pick the phone up (3.45pm), I was told that there was a "problem"; even though they said they would phone in that eventuality. It turned out that the screen was not powering up. Now this is where the fun really starts. 1st off, the "Manager" asked if anyone had done anything to the phone before they got their hands on it... I informed them that no one had opened it at all as it was brand new. Furthermore, the only other people to look at it was the Carphone Warehouse Geek Squad who recommended them in this first place as they didn't want to touch it. After the Manager was told in no uncertain terms that information, he started to get "het up" and developed an "attitude". After being advised to calm down, he agreed that he/they would foot the cost of replacing the screen... just as well as he/they damaged it as it was working perfectly well when we arrived; after all they had to get the PUK code from the phone by dialing in the relevant number! Though I wasn't happy at leaving the phone as my wife has MS and needs it, I had no choice. Again I was advised that they would phone and let me know when it was done. I also voiced my displeasure at having to come back into Edinburgh, incurring further expense. Tuesday came and no call. I called that afternoon and was told the part was on order and awaiting it coming in. Nothing else but to wait Wednesday came and again no call. I called mid morning and was advised that the part had arrived and they were fitting it as we spoke. I was asked to call back after 2pm. I called back after 2pm and was told the repair was still ongoing. I called back twice more and on the 2nd one (5.45pm) I was told it was ready for pick up. As they close at 6 and I live nearly 30miles away, that day was impossible. And so to today. I arrived just after 1pm and pickup the phone. I am please to report they did fix it and everything is fine. However the "attitude" soon returned when I asked for compensation for the inconvenience caused to myself and wife, along with the extra traveling expenses. The Manager took over from the shop assistant and proceeded to tell me that the only reason he replaced the screen was out of courtesy to me as the warranty had expired. Again he was reminded that the phone was only 7 months old. He then told me they had found superglue inside the case and that "obviously" someone had been in before him/them to repair it. Again it was pointed out to them that the phone was brand new from the Carphone Warehouse and when told that, he said it was obviously a refurbished phone. Again he was informed that it was not the case and he was welcome to check with them and Samsung! Eventually he relented and gave me a reduction in the cost, to cover my traveling expenses, nothing else. Grudgingly he took my money telling that he had learned a lesson today. When I asked he what that was, he replied, "never give a customer a freebie". I told him the lesson he should have learned was "not to break customer phones". Ultimately Samsung need to do a better job of licensing these sorts of franchises to do their work for them... if you go to them, watch them like hawks and don't take any old rubbish from them!

Just your average mobile phone shop, although it's hard to set one apart from the other, I suppose…read morethis one has the friendliest staff who jump on you the minute you walk in the door. Quite small, with a great selection of phones and consistantly good offers, this is where I choose to come and buy my mobiles every time (and I go through quite a few, I am prone to phone dropping!) The staff even stand out on the streets on sunny days and try and get you to go in, like some weird Spanish restaurant owner on holiday. Quite unusual for a run of the mill phone shop, but I suppose the staff in here just love thier jobs!

Probably one of the best computer shops in the area…read more I had major, major issues with another computer repair shop in Motherwell who were seriously messing me around, so I brought my beloved laptop here, and they fixed it for me in two days (compared to the other shops 2 WEEK effort) It wasn't even that expensive, but they really did save my life, and all of my Uni coursework too. They also sell other things computery, like cables and mouse mats and more technical stuff that I couldn't really explain to you, and do mobile phone repairs. It's a bit of an all round technological repair centre really. All of the stars go to how efficient and quick the guys here were, and they never bamboozled me with any jargon either. Brilliant.

put my Lumia 520 in for new card reader,was told 2 days got it back as promised fixed an…read moreworking,first class service.

An odd little shop. Some shops combine certain functions (shoe repairs and key cutting for example)…read moreand this one has taken the unusual step of combining mobile phones and musical equipment. A great selection for such a small shop and very helpful staff that really know their stuff. I have no difficulty in recommending them

From the owner: Bedrock Communications are a mobile phone and music retailer based in Northumberland in the North…read moreEast of England. Our shop is located on Fenkle Street in the market town of Alnwick, right next door to the Market Tavern pub. We stock a wide range of mobile phones, accessories, sim cards, pmr & cb radio, guitars and amplifiers. Bedrock Communications are a Tanglewood Guitars Dealer.