Ordered the king cut for prime rib and you could see through it. Manager was rude and wouldn't even…read moretry to compensate anything. DO NOT EAT HERE save your money drive to Hartford House

We ordered 3 beano burgers, it took over an hour to bring the burgers to our table. I don't know…read morewhether to blame the kitchen or the waitress. The restaurant is trashy. The service is horrible. I'm too pissed to say anything nice about them.

I have been going here to have a good time for many years, and when I win, I tip very good, that's…read morewhat it was like until they got the younger workers, you can cash your tickets and not one of them give you change back, just the dollars. What gives them the right to keep my loose money and they keep it thinking its a tip. I see them going around cashing tickets out on the machines, and keeping the money, not much just small change. That is not there money, if anything it belongs to the casino. to me they are stealing. Its really there lose because I quit tipping. Besides I will not be coming back. The other Casino's don't do this.

Best casino in Siouxland. Service is amazing! I always win big at VIP!! Clean and quiet and they…read morehave $1 beers and a snack bar you can help yourself to while you are playing.

This is my second stay here in 6 months, and once again, hard rock did not disappoint! From the…read morecheck in staff, restaurant servers, and casino dealers and bartenders, all were very friendly and catered to any need I had. In the restaurant I had a great meal once again, the food was served quickly and had good taste. The atmosphere everywhere is clean, friendly and fun, and inside the room it was very spacious, really clean, and very comfortable. If I'm ever back in the area, this one is a no-brainer booking!

It's rare that I give a negative review but sometimes, the experience is so bad it just can't be…read moreexplained. If not for the effort of our server (shout out to Melinda) I wouldn't even give a one star. The food took forever to come out (let's just chalk that up to staffing issues) The Thursday dinner crowd was lite, so maybe only person showed up. After waiting forever the food that came out was among the worst I have had. My salad with salmon came out with shrimp my husband's steak was so salty it was inedible. He returned it (which is VERY unusual) and he had to wait forever to get a replacement entree. Manager stopped by comped a desert (nice ) After we left (wait made us late for a show) I looked at the bill and discovered they over charged the bread service..prices ten dollars on the menu charged twelve. No, I would not go back for two dollars but that certainly told me the caliber of the restaurant! I will never return and will certainly discourage others. So disappointing!!!

I was severely let down by my last stay at a Country Inn & Suites but this was an entirely…read moredifferent experience. The hotel was super clean with no neglected maintenance. The desk staff were prompt and friendly. I loved that they have tile/laminate floors - so much cleaner than gross carpet. Best of all, the location was convenient but still very quiet. We got a good night's rest!

I've stayed at this hotel twice already. Each time was pleasant. Check in is easy, rooms are clean,…read morebeds are comfortable. Each time I've stayed it's been quiet. No noise outside the rooms and I even stayed next to the elevator once. The location is accessible to the freeway. Not a lot of food places around but not a big deal. Plenty of parking. Staff is friendly and prices are reasonable. There's a pool and breakfast but I have not encountered these on my stays. Will definitely stay again.

we stayed here after a bridal shower. the rooms were great. we had a suite which was nice because…read moreall the family could gather in our room. the staff was great and very helpful. we did venture to the pool. they even have a kiddie pool which was great.

This is a nice hotel with a restaurant attached. The parking lot was full when I arrived at…read more4:30pm. I was greeted at the front desk by a very helpful worker. She checked me in right away and gave me a room on the second floor. The first thing I noticed when walking in was there was a smell of maple syrup in the air, and it was throughout the room. After a while I didn't notice the smell anymore, but when I left for dinner and came back, I smelled it again. It wasn't offensive, just weird. The room was large and clean. The bathroom was also clean, but didn't have any shampoo or conditioner, only (2) bars of soap, (2) make-up removers and lotion. This room has an in-room coffee maker and was stocked with coffees and teas and all the things you need in the morning. Overall, this is a nice hotel, and I would stay here again.

This is now a MOTEL 6…read more Clean and clean smelling room. The staff were helpful and very pleasant. AC didn't really work for us, but we weren't warm as we opened the window just a crack. The room was spacious. The TV worked really well. Clean bed, sufficient number of pillows. Strong internet

The definition of sleezey, hole in the wall hotel sums this up. When we walked in the lobby and…read morehalls smelled of marijuana. Room 217 had vinyl flooring we could put our foot under, pubic hairs and cracker crumbs on the sheets. Obviously not changed between guests. When I went to the desk and asked for housekeeping staff they had none. I got sheets to make the bed and friend said NO we need a different room after looking at bathroom. Room 219 had carpet that was old and nasty, but the air didn't work and I attached a picture of the shade on the light by the bed. Room