not a bad little shop. they buy and sell pretty much everything you could want. ive bought several items from here over the last few years. new ring,bracelet for christening gifts on several occasions, lockets and chains of all kinds and have always got a very good deal. the owner is more than happy for you to pay weekly if needed as again is happy to lay away items for xmas gifts. he's a lovely man,always friendly and polite and so is the rest of the staff from what i can work out its a family run shop and seems to get better year after year. The shop its self is so tiny, not very pushchair friendly at all, barely room to swing a cat but theres plenty of stock and prices are great. a fantastic shop for the perfect gift read more

This man took my engagement ring to replace the diamond. What I got back was a squashed ruined mess. Wonky casing withdrips if metal all over the ring. The other diamonds were covered in metal also. When I complained I was treated like a complete idiot. I was told the ring was fine and "what did I know about jewelry" he also leant over the counter and laughed in my face while I was crying. He told me my "so called £300 ring wasn't worth anything".... So he's got a crying woman with a ruined engagement ring and as a jeweller he's telling me to shut up as its not worth his time! He took my ring back to "fix" the damage I was insisting he'd caused..... He took the replacement diamond out (along with 2 others) refunded my repair money and left me with an unwearable engagement ring, due to how squashed and damaged it is. read more

if you want some person that has not got a clue bring your gold watch here his man changed the inside of my rotary watch and put a cheap besil and insides went back over and over again still not right in the end went to a proper jeweler read more

What a great place. After taking my old ring to be repaired they were over 70% cheaper than the lowest quote i had. The work was brilliant and i was so happy when i looked at my gleaming ring after it had been repaired i had a cry thinking of my Gran that gave me it. Honest treatment with a Human Touch. read more

Avoid. Customer service is absent. Unless you count rude, sharp "I'm busy" (but the shop is open and you are the only guy behind the dirty counter). I can not recall speaking to a man who clearly has no manners whatsoever. It may be a good idea to rebrand their advertising, because they don't quite do what it says on the tin. read more

I have used this shop for over 10 years now and when I went in last week for my repairs I was as pleased as I always am. I was a little surprised to read the two negative reviews on here. Everyone in Worksop uses this Shop as by far it is the best. Judging by the personal comments left I can only guess it is some lunatic. My friend travels from Nottingham to use this shop. I would not think she would ignore all her many Goldsmiths to travel so far if this shop was not the excellent place I know it as. I would recommend Castle Jewellers to everyone. read more

Great place for good adice on anything to do with jewellery. I use this shop all the time since i came across it last year. By far the best Goldsmith for miles and really friendly. read more

I tried every Jewellers and dodgy place buying gold in Worksop, and by far these offered me more money straight away without any sales rubish. read more

Took a watch for repair to Castle Jewellers in June and was told it would take approx. 2 weeks. It's now November, I haven't got the watch back and I am being fobbed off every time I go in to find out what's happening. They told me that it has been 'sent to an old man in Birmingham' but they can't give me any idea when I will get it back! Now having to incur legal costs to get it back! Definitely will not be using them again. read more