Saw the negative reviews but decided to try for myself. I spoke to one of the employees and gave him a run down of what I like as far as mild, med and full. He recommended the Partagas Serie No 4. I've had the No 3 before but never the No 4. He recommended this cigar and said it was a med smoke. He also explained the Canadian laws surrounding the cigar label and that underneath is the Partagas label. The price is more than I usually pay, but that being said, it's a Cuban and the prices are what they are. I didn't mind spending the money for the convenience, because in LA, they're very hard to come by. Smoke was medium and burned perfectly. I enjoyed the burn for almost an 1.5hrs. It was the perfect end to a great day. read more

Castros Cuban Cigar Store - Serie No 4 - Tobacco Shops Near Me - Whistler, British Columbia

beyond awful. all of the stock is stale and not humidified. a total hard pass. Bring your own and avoid this place at all costs

Came in to check this place out and immediately walked out after the staff mentioned to me that the place was named after the Cuban "hero" fidel castro. After providing them with a quick history lesson, I walked out. Disgusted with the fake narratives and obvious fake cigars. Being from Miami, Florida, we know real Cuban cigars, what is sold here is straight crap. read more

Went to Castros to pick up some vape supplies. Always expect Whistler to be a bit more expensive, but this place was an absolute rip off with an attitude to match. Definitely find somewhere else to shop! read more

I am a cigar guy. I smoke about 10 per week, and regularly get together with my buddies in Miami (where I am from) for Cigar Friday's. I say this so those reading this understand why I'm writing today. This place appears to be a total ripoff with what are in my opinion, fake Cuban cigars. I walked into the place, hoping to grab a Padron or AJ Fernandez to enjoy on my balcony tonight. However, I was told they only sell REAL Cuban cigars. I'm from Miami and have smoked many cuban cigars. Cubans should come with the authentic band from the manufacturer (Montecristo or Romeo, etc). Every cigar I looked at had a grey band on the cigar. Not one cigar had the manufacturer's label. It looked like somebody printed something off their HP printer and stuck it on these cigars. Additionally, the boxes did not have any of the hallmarks of a real Cuban cigar box, including the required Habanos label and the republica de cuba label. Everything you would normally see in a real Cuban cigar was missing - except the price.....every cigar I saw was between $25 and $100 per stick and looked cracked and dry. Even if they were real Cubans (which I am 99.9% certain they are not) they were not properly maintained in their humidor. I quickly told them no thanks and walked out. I would avoid this place like the plague. read more

I decided to give this place a try despite the negative reviews. I saw that people in other reviews were confused with the same packaging for every cigar but after asking the workers, I realized why. Because of a Canadian law, they are required to put a "non-inviting" color on the cigar so it doesn't draw younger people to cigars. When the cigars come to them, they come in the original box but are required to put them in a different band and box. When I went to smoke my cigar, I took the grey band off and underneath was the nice manufacturing brand I was used to for my favorite cigar. The cigar had no issues lighting, it didn't crack, and tasted very nice. This place is much better than the reviews state. read more

Overpriced and horrible quality. Bought my favorite brand and had to throw it out immediately it was so rotten and disgusting. Truly never had a worse Cuban cigar. read more

After working in this store for several months I can tell you first hand that the owner of the establishment cares more about getting money from you than he does about serving you a quality product. Although the employees do their best to learn about cigars to better assist those coming in, there is absolutely no formal training so unless we did our own research (which very few did) then it's a "fake it till you make it" kind of atmosphere. A major example of this is that the humidor are very rarely, if ever, cleaned to make sure that plume doesn't start growing on the cigars. To further that, he will also try to tell you that the plume is a good thing to see on a cigar (before quickly brushing it off) but if you do proper research it's clear to see that plume is nothing more than mold brought forth by improper care of the cigars. If you desire quality customer service you couldn't possibly go to a better place in Whistler, all the staff I worked alongside were phenomenal people that did their best under the situation. But, I HIGHLY recommend stopping at a proper cigar store in Vancouver on your way up and spending your hard earned money in an establishment that respects their product more than they desire to suck your wallet dry. But hey, if you want to be upcharged on a cigar and then also upselled (rigorously pushed by the owner) a cheap cigar cutter instead of receiving the service you deserve then by all means Castro's is the place for you. read more

Contraband isn't cheap. And when your home country has a trade embargo against a country that is almost as old as your parents, it can get damned expensive. But a friend of mine who enjoys cigars has a birthday in a matter of weeks and the opportunity to get him some fine Cuban cigars could not be missed. I got myself a few (they will be lost on me, to be honest) but smoking illegal stuff is always a ton of fun. read more

Expensive and not well cared for. Bought two partagas Lusitanias. Rings loose on both. Squeeze the ends to check hydration? They both cracked. Cut them and the top unraveled on both. Almost 100 bucks down the tubes just for these two. Taste? Dry and bitter. Not the usual Partagas. Very disappointed. Unfortunately I didn't get to handle them till I got to the hotel. If they dry out that fast while in a plastic bag for only 2 hours something is seriously wrong. Sorry but I'd highly caution you not to buy from these guys even after thoroughly checking them out yourself first. UPDATE: the "manager" was notified about the cigars. His response was to hydrate the cigars (which were partially smoked), that we had brought back to the store, in a plastic bag for 2 hours and try to give them back to us to smoke. Yep. That was it. Almost $100 down the tubes. And they don't care. Clearly he admits they were dry, that's why he tried to hydrate them. Obviously these people don't care about their customers. They don't care about their business. They are a fraud. DO NOT BUY FROM THESE PEOPLE!! They are CROOKS (all my opinion of course)!! read more

Castros Cuban Cigar Store - Loose ring - Tobacco Shops Near Me - Whistler, British Columbia

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Absolute outstanding customer service if you ever need a fresh cut or some fancy smoking accessories this is your one stop shop in ehistler... Go say hi and the team at Castro's will show you the way read more

After spending some time in Whistler I thought it would be nice to get a cigar to finish up the trip with and sadly I couldn't have been more disappointed with Castro's. As other's have mentioned they have quite an issue with quality as out of the 5 cigars I took a look at 2 of them had a fair bit of plume on them, although not a huge issue by itself what made it bad was the owner trying to tell me that the plume is "oils of the cigar being released through the aging process" in other words trying to pass it off as a good thing when in reality it is mold grown through improper humidor usage. Beyond that, it is among one of the worst atmosphere's for a cigar shop that I have ever been in; usually it's such a joy to walk into a calm space and enjoy a conversation with a knowledgeable connoisseur while taking a look at the selection as one would expect from a store selling artisan products. That sadly couldn't be further from the truth here as the owner seemed more interested in pushing his other businesses in town, I suppose that is to be expected though as I later found out he doesn't even smoke cigars personally so I can't imagine he really even knows what he is talking about. In addition there is a massage parlour upstairs and barber shop in the main entrance way so you end up having to squeeze past a bunch of people lounging around just to get to the small selection of above average priced cigars (In fairness that is to be expected from Whistler, it is notorious for charging more due to the affluent nature of some people who go there). Choosing to take on the Castro name for this store was a good fit; you will have a bad experience, be ripped off, and lied to all at once. So I suppose the one good thing about this place is that it has Fidel rolling over in his grave from the disrespect given to the beauty of cigars. In closing, you are MUCH better off going to one of the cigar shops down in Vancouver before heading up to Whistler to save yourself the headache of dealing with this establishment. read more

They have an good selection, be sure to stop by when you're in Whistler.

Probably the best cigar I ever smoked. The staff was very helpful. If you ask they will give you the empty cigar boxes which is quite the souvenir in the US. My Brother got a very nice wooden one just because he asked. The also suggested an excellent place to smoke. Bring you wallet though there are no $10 cigars here. read more

Visited Whistler in mid February 2015. Stopped by to pick up a cigar for the evening, ended up leaving with 20. Staff was super friendly, and extremely knowledgeable. I also shipped some of them back. No issues there whatsoever. Would highly recommend this place, and I will likely be a regular customer. Highly recommended for quality and service. read more

The best place to get a tight sick fade from the next best thing to god...Jesus! Always entertaining and fun! Highly recommend and we drive two hours just for the cut! read more

I love this place. Matt and his staff are consummate professionals. I make a point of visiting Castros every time I'm in Whistler. The atmosphere, service, and PRODUCT are all first rate. Highly recommend! read more