The owner helped me pick up some nice Reima glove liners. I was honest and told him I didn't want…read moreto spend a ton because I had thick gloves and was just looking for a light liner to wear around the village. The gloves are good material and the price point was right on. At first I was turned off by his friend in the shop. I asked if they had any discounts. His friend said, "No, but you could support this guy." Very dry and rather rude, made my husband and I feel weird when we were shopping. Thankfully the owner told me to try next door, in the kids section which also has a good selection of gifts. It's a small business - and yes I do like to support small business owners. I visited a few times after and everyone else was pleasant.

Terrible service from John. rude comments and pressuring to buy. Everything was over priced. guy…read morewith the dog was nice. owner is a good guy. need to get John in check.

There are a plethora of bike shops around the Whistler area, and when you search online, this is…read moreone of the more recommended shops due to it being one of the few local, independent shops still around. I'm all for supporting local, but this shop has proved why large conglomerates are able to take over areas so easily. Being a small, independent shop doesn't mean you can get away with providing shoddy services and rude attitudes to your customers, as this place does. I rented a V10 here to ride at the bike park earlier in the summer, and I thought I was being pranked with how poorly tuned the bike was for my weight and size. It's as if they tuned it for a 300+ lb bodybuilder. I inputted my weight (140lbs) and height on the registration sheet, and it seemed to be completely ignored. I get that bike parks are extremely rough on the bikes, but practically maxing out the suspension and tire pressure will do nothing but provide an extremely poor rider experience and also risk injury. Maybe that's the strategy: wear out the riders by practically giving them no suspension so they ride less, resulting in less wear and tear on the bike? I consider myself an advanced rider, and as I did my first run down Crank It Up, I couldn't help but wonder if riding down cobblestones in Paris Roubaix on a tireless road bike would've offered a smoother experience as I was getting absolutely beaten to shreds on the bike. My buddy, a former bike shop mechanic, tinkered around with the tire pressure and so on before we brought it back to the shop to get the bike further adjusted. We were introduced to the presumably lead mechanic, the older Australian gentleman. As we explained the situation and what we did, he began to talk down to us for tinkering with the bike because we could have done some irreparable damage. I get that there are people who foolishly think they know more than they do, but I can't even wrap my head around how much damage we could have done taking air out of the tire or adjusting the compression on the fork. We had a four-day rental and brought the bike back four times within the first two days (not including the returns where we voiced our thoughts) with the same exact complaint before the Australian mechanic seemed fed up with us and decided to check out the suspension, only for them to realize that the bike had a completely damaged suspension and that it needed to be replaced. When you're paying more than $200 a day for a rental, you expect some level of service and functionality from the tool that you're using. Unfortunately, that was not the case for me. Despite all of the "adjustments" that were made, I felt like I was cosplaying as a first-day jackhammer operator riding that bike. My forearms and hands were absolutely beat because of the lack of a working suspension system, and I was mentally drained from the dread I endured knowing I would have to go back to the shop each time for adjustments and endure a condescending interaction with the mechanic. I'm sure the bike shop deals with beginners all the time who have a hard time conveying their experiences or blame the bike for their fatigue when, in reality, it is the physical nature of the sport. However, I ride multiple times a week, have no issues riding some of the more technical parts of the mountain, and conveyed this information to the bike shop, expecting them to be a bit more sympathetic and provide even a baseline level of customer service. Unfortunately, that was not the case. There were several other bike shops that my buddy and I stopped by within the Whistler Village that treated us better than Evolution, despite them being conglomerate-owned. I'm all for supporting local, but I can't in good conscience recommend this place, especially to beginners. With the way they set their bikes up, someone can seriously get injured or worse. If you receive even double the service I did, you'd leave disappointed and feel like your money was wasted. This bike shop is sadly an extremely poor steward of the sport and strongly highlights the negative, pompous attitude of biking culture.

Very happy with these guys. Great and timely service. Everyone really loved working there and it…read moreshowed. Bikes were in absolutely tip-top shape, and they made it super easy to get in and out. And the merch is awesome! Thanks to Ellie, Loudevine, Alex and Grant for helping out! You guys are the best, and I will only use you guys the next time we're in Whistler!

Either in Main Village or Blackcomb, I've made it a habit to stop in evo for my gear…read morequestions/needs, and I always leave more informed and prepared for my mountain adventures. Great service and great mountain knowledge!

I like this store a lot. It's a good place to go to just look around right before I spend a half…read morean hour trying to get a drink at Merlin's. I think the staff is friendly and helpful. Over the time I have been coming to Whistler I have bought several things here, both casual (a t-shirt, a dress) and technical (a couple wool mid layers). They also sell skis and ski/board related luggage and shoes. Most of the stock is discounted, but not all of it. Right now they have shorts by Billabong that seem to be regular price or close too it. They seem to have more casual clothes in summer than in winter. It's definitely worth a look if you are near the Blackcomb base.

This place is a gem! Because of its location, it could be easily missed. I'm so glad finding this…read moreplace. The staff are supper friendly and knowledgeable of their product. I was shopping for a helmet and literally went to every single store in the village and couldn't find one XL helmet until this place. They had a hand full of different helmets in XL, tried all of them but unfortunately none of them fit well. One helmet came close (Smith's Mission) but it was still pinching on the sides. I just want to point out that the staff person was very patient with me and really took her time to help. And I didn't feel any pressure to purchase that helmet. So I left. and went on to other stores to try my luck. Later that day, decided to come back to Sportstop to try that helmet again. Staff was still very nice! Still very patient! Tried all those helmets again. But still I was unsure about that pinching helmet. I thought about purchasing it but modify it when I get home, she actually talked me out of it. That's nice of her. She also told me to look into the Smith's Asian Fit helmet which might work. So I left. Then later in the evening, I decided to go back for the third time! This time I decided to purchase a goggle. I really could've gone to other store but since they were so nice, I decided to buy it there. I got my Oakley's Flight Deck Asian Fit Goggle!!! (which is hard to find in store!) Management/Owner, you've done a great job hiring and training your staff! Y'all are world class people at a world class ski resort!

The two gentlemen in the rentals room downstairs, named John and Aaron, are two of the most…read morehospitable people I've met since I've been here in Whistler (it's also my first time here). It's very evident that these men care deeply both for the sport and for their clientele. I was beyond impressed with the service I received and the accommodations provided. I am happily returning to Whistler in the future and visiting these men again, and hope their superiors acknowledge their great work. Thanks guys!!!

Very helpful and accommodating. Everyone was friendly and knowledgeable. Gave me all the…read moreinformation I needed for park tickets as well.

I've gone to this shop in Denver and always had a good experience but I went in today here and they…read moretold me it would take two weeks to install some rim tape for me and that they couldn't sell me any to do it myself. What a joke. How about having a floating mechanic to deal with small repairs that must continuously come through the door? With 10 other bike shops in town why would I go here again?

Cool little clothing store in Whistler Village! I bought a hilarious t-shirt that has the message:…read more"Don't Feed The Bears - Whistler, Canada!" But the t-shirt has these large bear claw slash marks in red - that are supposed to make it look like a Bear has just torn you a new one! Lots of clothing options here in this little shop! Staff was very nice!

I couldn't find my hiking boots while packing for our trip to Whistler and ended up having to buy a…read morenew pair when we got here. I found this shop on-line and stopped in to see what they had. I found a great pair of hikers at a really reasonable price. The staff were helpful and I was in and out of the store in less than 10 minutes. In the end, I like the hikers I bought at this store way more than the ones I couldn't find at home. They have a lot of gear in this tiny, well-organized shop. I'm sure they would have what you need for any outdoor activity.

We stopped in on a Friday morning and rented bikes for a 1/2 day (4 hours). You can find 10% off…read morecoupons around town. The bikes were Giants in good condition. They call the bikes valley bikes, but to me it's a simple hardtail mountain bike with a front shock. We rode around all the recommended paths to see lakes and it took 3 hours. 90% of the trails are paved. There are hills! They provide a helmet and kept my bad. Bikes have a water bottle holder.

This place is AWFUL. My friends preordered their gear here. When we got here the line only had 3…read morepeople in front of us, but we still had to wait 1.5 hours for them! How freaking inefficient! Oh and the best part was when we got to the slopes, my friend tried to put on his skis...and his boot didn't even fit into his bindings. He had to run back to a different place to get fixed. Avoid this incompetent place at all cost.

Erin ("The Control Room") is an exceptional bootfitter. I came in assuming I might need new boots…read morebecause I was getting significant toe numbness and foot pain after a couple hours of skiing. Instead of immediately pushing a new boot, Erin did a very thoughtful assessment and quickly diagnosed what was actually going on. He identified toe compression, a lack of contact along part of my instep, and nerve pressure along the inside of my foot. The boot itself (a Lange low-volume shell) was actually the right boot ... it just needed the right modifications. He performed punch-outs to give my toes more room, modified the liner to increase toe box volume, built a custom footbed, and added an elastic power strap to improve how I engage the front of the boot. What really stood out was how clearly he explained the mechanics of what was happening inside the boot and why each adjustment mattered for skiing performance. After the work, the difference on snow was immediate: my boots felt dramatically better and I could finally pressure the front of the ski without pain or numbness. Erin combines deep technical expertise with a genuine desire to get the fit right. I would recommend him without hesitation to any serious skier.

This is an amazing service for traveling skiers. I didn't want to hassle with my skis and poles on…read moremy recent trip to Whistler and just brought my boots and helmet. I was able to prearrange with Black Tie to meet me at the lodge at 7:00 pm and they brought me choices based on my specifics and a follow-up phone call they initiated to confirm my skiing ability. After my first day of skiing I exchanged my skis to better fit the snow conditions and to make it easier for me and was so glad I did. Black Tie had all of my metrics on file and just fit the bindings to my boots. Returning was hassle free - they even offered to pick up at my hotel but since they were so conveniently located by my lodge I just dropped them off on the last day. This was my second time using their service and it won't be the last. Thank you!

There was a super nice and helpful guy at the desk. He added my bindings super quick and overall…read morejust a great experience! Highly recommend.

The best ski shop in Whistler. Yosuki the owner is always in the shop, and is extremely…read moreknowledgeable on anything skiing. Also one of the only places that's doing high quality custom ski tuning if you have something specific you are looking for in a tune, they are always willing to go above and beyond. Also stock some brands not found anywhere else in the sea to sky

I had my boots punched out after a particularly painful spring day. They were quick, cheap,…read moreknowledgeable, and did a great job. Well done folks. My feet thank you!

Friendly staff, ski boot fitters are good, bought new skis and bindings and since I was staying at…read morethe Hilton they told me they'll just put it with the ski valet after they're done so I'll have it the next morning