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    Catch-a-Ride

    4.0 (5 reviews)

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    Gerardo's Transportation

    Gerardo's Transportation

    1.4(40 reviews)
    8.2 kmHigh Bridge, Concourse

    Zero stars!!! When I called, I was told the ride from Amherst Massachusetts to the New York City…read morewas going to cost $60 and take two hours. Well, they charged me $85 and it took 5 1/2 hours. The van driver said he was shocked to have me on the van because I was the first white person that he had seen use this service. That was a little off.

    Everything! Don't plan traveling with this company EVER! I am angry with their service from the…read moremoment I got on the van with my pet the music playing only bachata. The driver charged me more than the other passengers. Switching to another vehicle & charging me another fee. I felt discriminated in how other passengers pay less than when the delivery was saying out loud to each of us the cost. I made the reservation I told them I was traveling with my pet & they agree only if he was in a carrier or crate. They charged me for my dog. Talk about my dog was too big even if my dog was small that van wasn't wide enough to put any size dog on the floor. That van wasn't comfortable too narrow for customers to get off or on the bus. The drivers didn't help me on or off the bus. Didn't have a handle for me to hold on to. They didn't help me with my dog. The second driver was rude left me around the corner not in the front of the building. The second driver helped the women before me had door to door service not me. I don't recommend this lousy biased company to no one. I'll let it be known Gerardo's Transparent is the Worst to travel. It's a RIPOFF!

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    Gerardo's Transportation
    Gerardo's Transportation
    Gerardo's Transportation - I just took a pic of the inside of van. Be aware , they still have the old fleet so you might get the new on or the old fleet.

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    I just took a pic of the inside of van. Be aware , they still have the old fleet so you might get the new on or the old fleet.

    OurBus

    OurBus

    2.5(414 reviews)
    15.6 kmTheater District, Midtown West

    didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

    We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

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    OurBus - About to board the bus with a mobile boarding pass

    About to board the bus with a mobile boarding pass

    OurBus - Premium, modern coaches.

    Premium, modern coaches.

    OurBus

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    Moon Light Transit

    Moon Light Transit

    3.7(3 reviews)
    9.9 km

    Unfortunately, the service provided on our wedding day fell significantly short of our expectations…read moreand, more concerningly, was both unsafe and unprofessional. Safety Concerns The driver attempted to overfill the bus, trying to fit the entire group of over 120 people despite the bus not having enough seats. I personally had to intervene to ensure people were removed from the bus to avoid passengers standing in the aisles. After the fact, we learned that some guests were forced to sit on each other's laps, and the driver reportedly drove erratically to the destination causing two of our guests, who were NOT overserved, to vomit right when they got off. The safety of our guests was compromised, and the shuttle service was managed in a way that was neither professional nor responsible. Service Issues Once I managed to get people off the first shuttle and ensured the driver returned for the second trip (as per the contract/itinerary and what we paid for), the remaining guests were finally able to board. However, the second shuttle was only about 25% full, which underscores that there was no reason to overfill the first bus in such an unsafe manner. Impact on Our Event Because of these issues, my wife and I missed a significant portion of our after-party, as we had to deal with ensuring our guests were transported safely--something that should have been entirely your responsibility. Overall, your service was unprofessional and unsafe. It appeared as though the driver was trying to avoid making the required second trip by overcrowding the first shuttle, which we found unacceptable. The Result After flagging our feedback, not only did we not receive any form of compensation for the poor and unsafe service - they offered a $500 gift card for us to use them again which is wild to assume we'd use that service again.

    I have been taking Limo's to the airport and special events for many years now and I rate this…read morecompany as one of the best. The driver was early and very professional for my first pickup. Because of this i have used this company for a while now and I can tell you nothing has changed. If there is a problem the driver will call you and if I have a problem I was always able to pick up the phone and call the driver as well. This company is very professional and will always work to make sure you have the best service. I highly recommend using Moonlight Transit for your airport or transportation needs.

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    Moon Light Transit
    Moon Light Transit
    Moon Light Transit

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    Greyhound Bus Lines - The product of when bus drivers quit unexpectedly repeatedly and the backup drivers refuse to show up as well

    Greyhound Bus Lines

    1.3(27 reviews)
    9.9 kmWashington Heights

    I travel between Washington D.C. and New York City quite often. I have traveled with many other bus…read morecompanies, but Greyhound has been the best I have traveled with so far. The only downside of this station is the limited times of departure from here compared to Port Authority. What I like about Greyhound is that there is an actual covered station for the bus. The A train is also at this station so you don't have to walk outside to continue your travels. Other companies have their pick-up and drop off on the street, which sucks if it's raining out. More often than not, you also have to walk a couple blocks to find the nearest train. The busses usually are a bit late, but it's understandable because the bus I take starts in Boston and picks us up on the way down. Every time there has been a delay, an attendant notified passengers of the new ETA of the bus. Today, my bus left only 10 minutes late, which is the best I've experienced so far. The seats are very comfortable and this is the most leg room I've had on any bus. The wifi's a bit iffy, but that's consistent across all companies. The outlets are great to have so I never have to worry about running low on battery. On the website or app, you get discounts the more you travel (starting with 6 points = 15% off your ticket). You can either print your ticket or show them your phone to check-in. No bus service is perfect, but I'm liking Greyhound the most. Happy travels!

    I take the responsibility that I made a mistake booking my ticket but getting your money back or…read moreeven adjusting your ticket to correct the mistake is impossible!!! Their refund policy is non existent and they even when they can see your transaction history they still refuse to help you. Also taking a two hour ride which is usually a straight shot consisted of 4 stops, three of them was a bathroom break for the bus driver and one for him to eat. The bus was also hot on a 94 degree day. Horrible service all across the board

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    Greyhound Bus Lines
    Greyhound Bus Lines
    Greyhound Bus Lines

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    Catch-a-Ride - buses - Updated May 2026

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