This place is absolutely Amazing Awesome customer service!! They're caring work hard to help the…read moreCoachella Valley. I absolutely recommend this place

So happy with the young men who joyfully receive our donations at the Truck, TY! May the Bless them…read moreand all who work to serve others!

I want to start by acknowledging that the mission did help me get back on my feet, and I'm grateful…read morefor that. There are good staff members there, and my progress was partly because of them. That said, the organization itself--and the conduct of some staff--deserves serious scrutiny. As a nonprofit that brings in millions in donations, many of the decisions and conditions are not just confusing--they're unacceptable. There's a clear disconnect between available resources and how basic issues are handled. Take the daily "bread run" as a simple example. For nearly a year, residents had to move heavy loads through doors that wouldn't stay open, resorting to propping them with rocks. This created obvious safety risks and unnecessary hassle. The solution--a few inexpensive door stops--was ignored for months. When new doors were finally installed, one of the stops was already broken within days and, based on past patterns, will likely stay that way. It's a small issue, but it reflects a broader culture of neglect. Discipline in the men's dorm is handled in a way that feels lazy and unjust. Instead of addressing individuals responsible for misconduct, the default response is to punish everyone. During my year-long stay, the gym was open for perhaps a month total. It remained closed the rest of the time because of the actions of a few individuals. Collective punishment like this only breeds resentment and discouragement. More concerning is the handling of basic necessities like drinking water. Residents are expected to refill bottles using shower water--water that is extremely hard, comes through lines that are not properly maintained, and often sits at unsafe temperatures. I personally got sick from it, and when I raised concerns, they were dismissed outright. That's not just dismissive--it's negligent. The most serious issue, however, is staff misconduct. I personally witnessed staff taking donated items for their own use, including food and higher-value goods meant for the thrift store. Some of these items later appeared for sale online. The most blatant example was after the Christmas toy drive. While the event itself helped many families, leftover donations were not handled with integrity. One staff member alone took multiple truckloads of toys and bikes home--amounting to thousands of dollars in donated goods. This wasn't subtle, and it certainly wasn't appropriate. Donors would likely think twice if they knew how some of their contributions were being handled. There's also a fundamental issue with how residents are treated. Not everyone experiencing homelessness is struggling with addiction, yet everyone is forced into the same programming, including mandatory recovery meetings. Combined with required "skills training" labor, daily church activities, and the pressure of finding actual employment, it becomes an inefficient and often counterproductive use of time. Finally, the hypocrisy within leadership is hard to ignore. In a Christian-based program, you would expect leaders to model the behavior they require from residents. Instead, I witnessed a program leader regularly skip daily devotionals while still addressing the group afterward. That kind of inconsistency undermines any message they're trying to deliver. This mission has the resources and potential to do real good--but those strengths are being undermined by poor oversight, questionable priorities, and, in some cases, outright misconduct. Until those issues are addressed, the gap between what the organization claims to be and what it actually is will remain hard to ignore.

I rarely leave negative reviews, but my experience with this program was disappointing enough that…read moreI feel compelled to share it. In my experience, there was a noticeable culture of favoritism, and it often felt as though families who were not part of the preferred group were treated differently. That is not the standard of professionalism or inclusivity any parent should expect from a childcare program. What ultimately led us to leave was a serious lapse in basic care. My toddler came home wearing a diaper so oversized that it had leaked through his clothing. For a facility entrusted with the well-being of young children, this level of inattentiveness is unacceptable. The most frustrating part is that this program has potential, but potential means very little when leadership fails to address ongoing concerns and staff fail to provide consistent, quality care. Parents place a tremendous amount of trust in childcare providers, and unfortunately, this program did not earn or keep ours. We withdrew our child immediately and have never regretted that decision.

Amabilidad que los trabajadores no se crean los dueños de la propiedad…read more Que no se sienta uno como en una cárcel Muy bijilado

We came on the first Sunday of the month. This day is special as they have a deal: $20 for a tote…read morebag full of clothes. Make sure to bring a large bag! We got my husband 4 dress shirts and 3 suit jackets for $20. And we purchased two pairs of men's shoes for $10 each. There's a small fee (I believe $0.75) for using a debit or credit card.

This thrift store just didn't work for me. Spent about 1/2 an hour in 2 of the 3 rooms. Several…read moreitems in housewares were not priced and those with prices seemed high. Clothing is somewhat organized but room is far too dark. I usually find something to consider but not here. Most of the Jewelry on counter did not have prices. Really wanted to like this place considering the charity but unfortunately can't recommend.

Literally the best thrift store! So clean. Many quality items with new tags. Love it. Lots of…read moreparking available. Staff is friendly. The bathrooms are for employees only unfortunately.

Nice and clean. If you are a senior you have to ask for the discount, they will not automatically…read moregive it to you.

Best place in the valley for your shredding needs. And the staff is kind and courteous.read more

Easy process, great value, friendly staff. Cost less than half of what I would have paid at Staples…read moreor similar.