This is BY FAR the MOST DISHONEST business I've EVER ENCOUNTERED... Took them 34 days to do what they said would take a week to complete & THEIR QUALITY WAS PATHETIC... (I have pics available) I WAS quoted $450.00 to make a new Bimini top out of Sunbrella material & when it was finally finished she charged OVER $730.00 because one of her competitors came by & told her every shop around her was charging $700.00 minimum to do any bimini tops... (I witnessed the conversion & she said I was lucky & I the last customer before her price increase)... When I settled my bill SHE STATED that the $450.00 quote DID NOT COVER LABOR & that is why there was a $280.00 dollar difference... THIS IS A DISHONEST BUSINESS THAT DOES POOR QUALITY WORK & I WOULD NEVER LET THEM TOUCH ANYTHING OF MINE AGAIN... read more

Very accommodating. Got my repair done within 2 days, when everyone else said at least 4 weeks (or not up to 2 months) due to COVID backlog. Quickly repair at a fair price. Friendly, quality service with a smile. Highly recommend them. read more

Great shop. Convenient. Organized. Price ok, never great. Quality generally pretty good with some flaws. Customer service is NOT her strong point. Been doing business w Cathys Cushions for over 20 years on various projects and it hasn't changed. I guess it's time to finally move on. read more

Our jets seat had become torn and took it to Cathy in late winter. She made it over as good as new in just a few days! Thank you Cathy for such a great job! I will come back for any additional cushion needs! Also--very cute dogs on the premises! read more

I got stiffed by "Cathy's Cushions" in Troutman, NC. I brought my cushions in at the beginning of April. When I dropped them off I picked out fabric, she gave me a price, and told me she was very busy and that it would take 3-5 weeks. I agreed to the timing and we exchanged contact information. 3 weeks later I texted her and asked how they were coming along. She said she would not be finished until fall. I asked her why not and why she would give me a time frame of 3-5 weeks if she knew she could not have them done. I got no reply. I texted her again and told her I would come by to pick them up in the morning. 2 days later I picked the cushions up and they were ripped apart. When I dropped them off they were only a little moldy and torn. I do not recommend going to "Cathy's Cushions". read more