Nick Williams was my savior! I was loved out of my phone by my special needs child. As soon as I…read morewalked through the door, he greeted me, prompy finished his task, and got right over to me. He preceeded to help me calmy and w/ ease with getting back into my IPhone! THANK YOU NICK!

They have a third party contractor setting up lines in my area. They tore up my yard and drain…read morelines. Then told me they didnt have anyone who could speak good English. Refused to give me a supervisors name or number. Called Zirrus and still waiting to hear back .... its been a week. Guess I get to seed my own lawn back and purchase a new drain line. Shame on them. ​

I've used them before and there was no problem. Today, not the case. I had called them last week…read moreand they did not make their appointment. I called today, to follow up. The guy just basically jumped all over me. He was screaming at me, how busy they were and the hours they worked. I hadn't acted ugly, I just asked when they might get to me. I believe there is a lack of management problem here. Guys who can work on comuters, but have no idea how to treat customers. Very unprofessional. Actually, what I need them to work on, is the same thing they supposidly fixed before. They have to come out, it is my printer, which is new, that will not stay connected to my laptop.

Laughed in my face anytime ive dealt with them over the last 5 years. The only reason this place is…read morestill in business is because they have no real local competitors. Its a really sad outfit. 3/5 customers I am forced to recommend this place to aren't happy with their work and/or professionalism. Sad to see really our small town that this is our only option. I would recommend literally driving 25 mins to boone to use Apple Juice. Those guys are truly friendly, offer quality work and will treat you like your a human not another dollar bill.

Answer the phone would b a good start. Other than that don't know. Haven't got service.read more

I've had a really good experience here. Very much a nice little hole in the wall repair shop. The…read moreprices are more reasonable than other places around. On the trade-off, the parking lot in this area is going to be a serious nightmare to navigate. This whole section of businesses along the road are though. This reminds me of a place I used to work though...A bit disorganized looking inside, The kind of place that doesn't value fancy high-end presentation to make higher priced sales. Don't get me wrong there's definitely a place for businesses like that. You're going to probably get a more high-end professional experience, with a bit faster turnaround at one of the more corporate style PC repair places. But for the everyday person who just wants a simple experience working directly with small business owners who are very friendly and easy to talk to, this is the type of shop I recommend. And as a plus, it'll likely save you some money.

We went here on a Wednesday afternoon and received help immediately. The screen on the phone was…read moreonly showing white but we could still hear the alarm on the phone. The repair man was able to fix the phone in 30 minutes and he was very nice. The price was not bad for the service and time.

Fixed the hdmi port but didn't put screws in the right place and missing screws causing my game to…read moreoverheat got mad when I called him out on it

Could not be more pleased with the company in Wilkes Co., NC. If service is needed I get a…read moreresponse same day to 24hrs.... The owner, Todd Sale, answers his phone and sometimes can help me without a visit... If you are considering a security system and everyone should have one, 1st Defense is the one to go with.

This is review is based on observations regarding this company. I observed extremely unsafe…read moredriving which included cutting in front of other vehicles to the point where the other vehicle had to brake or almost took the ditch and excessive speeding. It's obvious this company has a disregard of the safety of the general public and to drive this reckless in a company vehicle is pretty daring especially since their company name is plaster all over. I hope this review will serve as a remind to me mindful of safe driving practices and to keep in mind that everyone wants to arrive at their destination safely.

The owner and installer were extremely professional and explained system operation thoroughly…read more The system is easy to use, effective and response calls were immediate as I was learning the programming early on and made a few use errors. I recommend PPS to all.

Lost my iPad in SC and I just received a replacement. However I locked it and could not recover a…read morepassword or code. Apple support suggested to go to IT WORX. The manager technician was extremely helpful and the service performed was quick and the price is competitive. They are an authorized Apple Repair Service Center so you don't have to drive to Greensboro for repairs. The guy there is Rio (sp) is polite friendly and extremely helpful. Check it out! They are located on Stratford Rd near Sheetz and Food Lion.

1st visit to IT Worx was very positive. They assured me they could take all of the data off of my…read moreMac and store it on a hard-drive that could be read by a PC. I am a Senior citizen and cannot afford the price to replace a Mac . When I picked it up, they assured me it would be readable by a PC. I tried, my husband tried. Would not open. Went back, as they had told me they would help if I had trouble. Turns out they formatted the hard drive incorrectly, so it could not be read by PC. They charged me $64 to correct their mistake. I am on a fixed income. I would never recommend them afterbthis.

Continue to use Mobile Matrix Repair for all my cell phone and tablet repairs. Adam will answer you…read morecall, give you an estimate of the price and time to fix it and will be competitive to any others in the area! Long term satisfied customer !!!

My phone screen was replaced in June 2024. The service was great. A.J. was very pleasant and…read morecommunicative. His prices are reasonable in comparison to many other businesses. I would recommend Mobile Matrix to anyone needing cellphone repairs.