Kindall Piper has been a pleasure to work with. She was always available for my questions. We…read moreclosed on the purchase before the escrow closing date. Kindall exceeded every expectation. I wouldn't hesitate recommending her to all of my friends and family. Daryl & Amy Koster

She is great in the beginning, very helpful very friendly, but I didn't return your call once cause…read moreI'm a busy businessman and now she has ghosted me. I called her like three times and nothing so we went with somebody else. Hope her the best of luck.

Lisa was such an amazing help during the home buying process. From the beginning She truly made us…read morefeel like a priority. It was always so pleasant to work with her, always accessible and ready to answer questions. She was truly our representative and advocate when interfacing with the sellers. Everything was completed on time and she was always on top of everything. It was comforting to know we had such a knowledgeable and passionate professional on our side.

Lisa was a great help to us in our retirement transition and purchase of our "new to us" home. She…read morewas very responsive and reliable in providing information and local resources throughout the buying process. She was also willing and able to help us shop virtually when we were not able to be physically present. I highly recommend her without hesitation for your real estate needs.

My 85 year old veteran friend of over 35 years needed to sell his house and move quickly…read more He had already lost 100% of his vision in one eye and was quickly losing it in his other eye. Soon he would be unable to live alone. He signed with Kelly Monger of Smoky Mountain Reality. Then be asked me to be his representative and attorney-in-fact for the sale so he could move across the state before the house actually got sold. I agreed and an Attorney-in-Fact was signed, notarized and recorded. Everything having to do with the sale of the house was to go through me. Kelly Monger from the start was NOT working in his best interests. She 1st argued with him to lower the price to about $20,000 below it's value. Then she sent me an offer that was for about 1/2 that value from a person who she acknowledged she had a business relationship with. I tried to decline the offer but both the 'Decline; and the 'Counter-offer' buttons were disabled. Then I discovered she had the sqft and the bedroom count of the house NOT including the entire ground floor. Also the description of the house was the worst I have ever read in my over 50 years of being a Real Estate investor. It took weeks of instructing her to correct anything. The inactive-button thing happened again on another ridiculously low offer. Despite being told to only work with me, and only in writing (I hate he-said, she-said) Kelli called my friend repeatedly to accept the low offers. When a still low offer, $30,000 below the listing price, came in I was going to decline it but Kelli called up my friend and verbally assaulted him over and over again until he called me and instructed me to accept the offer. He was actually trembling when he called me. Unfortunately, even though I knew that if would just wait a few more weeks he would get a reasonable offer, because I finally got Kelli to change the BLS to properly reflect the houses true size and bedroom count, being his agent I legally had to do what he instructed. I signed. Then just a week before closing it was discovered Kelli has snuck in a $10,000 payback to the buyer. It was hidden where there is never any modifications ever put in that 'boiler-plate' area of the 11-page contract. Know that Kelli was told before I signed that there would be no pre-paids, buy-downs or other paybacks agreed to at the offered price, none! Thus my friend got beat out of $40,000 by Kelli Monger of Smoky Mountain Reality. I recommend to keep away from Smoky Mountain Realty and especially Kelly Monger.

We were blessed to have been introduced (from a friend of a friend) to Valerie Kaeding, who turned…read moreout to be such an amazing guide & realtor!! We were coming from out of state and she made the entire process smooth & as easy as buying a house can be!! She helped us to maneuver every detail and with such a fast market, she was flexible during our trip out here; we were able to add new houses to view, giving her merely hours notice. She was willing to do whatever she could, to make our time here worth it. We found a house and honestly - we owe it all to her!! We could not have done this without her!! Thank you Val!!

I had a great experience working with Blake. He was conscientious and worked hard to find a house…read morethat met my needs. I was shopping long distance, as I hadn't relocated to Knoxville yet, and he did Facetime tours, met my parents to show them houses for me, and answered my endless questions. He's followed up with me several times after I closed on the home, just to make sure I'm still happy with everything. He went above and beyond for me, and when it comes time to buy/sell again, I'll be calling him!

Blake Rickels has exceeded my expectations twice. First as my listing agent six years ago. He sold…read moremy home for full asking price in THREE days in my subdivision that had not sold any homes in the recent past. AND I was out of state and he handled everything for me. Seamlessly. Now I've moved back to Knoxville and needed to purchase a home quickly in this difficult market. He found the perfect place and negotiated for me to buy it (with many competing offers) in FIVE days. He also got a closing in FOURTEEN days. Again, miraculous in this market. He has even provided references for excellent contractors to remodel the home in a reasonable timeframe. The most amazing thing about Blake is that he cares. He truly cares. It doesn't matter to him if you are a buyer or seller or if you are a $200,00 buyer or a million dollar buyer. You are treated exactly the same. I'm so grateful for him. I believe he has realtor superpowers and the heart of a giant. You cannot go wrong with Blake Rickels.

Julia was OUTSTANDING in assisting us in the purchase of three homes for 2021. Buying a home from…read moreafar can be a daunting and challenging task. With Julia's expertise and skills, we were able to receive accepted offers on two investment properties and a second home for us to visit. All during the pandemic and remotely. She was available to us as needed and always pulled out the all of the stops. Getting an accepted offer was very tricky during the hot sellers market. Let alone three... Thank you for always being there to offer us help and assistance. Our family appreciates all your hard work and efforts. Brad & Andrea V.

They listed a home on Friday afternoon. Advertised open house on Sunday. I called Friday afternoon…read morefor viewing on Saturday. Never received call back from Ashley the listing agent. Tried again Saturday and Sunday but no call back. Go there for open house but apparently it had been canceled. That afternoon a contract had been made on Sunday. A realtor did call me Monday morning to let me know it was no longer available. Claim they never received my message on Friday or Saturday. Wanted to know what number I called. The same one I called on Sunday, but you got that message.It's hard to find one level condo that doesn't need work in oak ridge. To many companies to ever give them my business Your response is incorrect and childish. Reading through your reviews, it would be in your best interest of your company, not to respond to one stars. Maybe you should think about a career change. Best of luck!

Such an awesome real estate agent to deal with. A true professional. Erin gives great advices and…read moreshe knows the market very well. I would highly recommend.

From the owner: The Cooper Group is made up of agents who grew up right here in the Knoxville area, so we know the…read morecommunity inside and out. Rooted in faith, integrity, love, and service, we're passionate about helping our neighbors find the right home with honesty, care, and true local insight.