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    Cavys and Grandmas

    4.5 (2 reviews)
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    11 months ago

    This app is so good. It has a User-friendly features that help clients find what they are looking for.

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    9 years ago

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    Rooms To Go

    Rooms To Go

    2.3
    (89 reviews)
    1.8 mi
    $$

    Tiana is a star She was unbelievably helpful, understanding…read moreand knowledgeable about the stores products and services Tiana has a great sense of design and was helpful in assisting us resolve our design issues for our living room she was very interested in all of our concerns and we were able to make modifications to our order without delay in delivery that was already scheduled An absolute pleasure to deal with and an asset to RTG ELLEN AND DENNIS GOLDENSOHN

    My mother purchased the Laredo Springs Dual Power Reclining Sofa and matching Console Loveseat…read more(Store #1610, Dunn, NC) The power motor on one of these pieces has stopped working, despite the set having seen less than 4 months of actual use. Shortly after pickup, my mother was diagnosed with cancer and passed away in December 2025. Between her illness and then settling her estate, this furniture sat entirely untouched. We only discovered the failure recently, while preparing her home for sale. I called customer care and spoke with Carlos, who identified himself as a Supervisor in Customer Service. He was fairly callous and told me there was nothing he could do and that it was out of his control since I didn't pay for the extended warranty. His one offer was that I could purchase a replacement motor myself for $88, and separately arrange and pay for someone to install it. I then contacted the Customer care team via their email, customerservice@roomstogo.com and received this fantastic response, "Thank you for reaching out. We are sincerely sorry for any frustration experienced. Please know, that we provide a one year warranty for any manufacturing defects. This warranty ended on 5/09/2026 so this order is outside of that warranty. We offer the opportunity to purchase an extended service contract prior to delivery; however, we see no extended warranty was purchased. While we are still willing to look into a paid part order for your piece, we do not offer any options outside of warranty. We have attached a copy of this warranty for your review. Please let us know if you'd like to look into the paid part order." For a sofa and loveseat that together cost nearly $3,000 and were barely used, I don't think that's a reasonable resolution, and I was honestly shocked that this is how a company treats someone who has been a customer for years. It has certainly succeeded in making me a former one.

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    Farmer's Furniture

    Farmer's Furniture

    3.0
    (2 reviews)
    0.8 mi

    I purchased a new(supposedly) sofa and loveseat on 05/30/2024. paid over $1000.00 and items were…read moredelivered 2 weeks later. After approximately 3-4 weeks one end of the couch cushion sunk down to where it was basically flat. The middle cushion the same thing but not as much. Third cushion was fine. The other problem was that the cushions all started fraying. The loveseat had hair stuffed in between the cushions. My wife went down to the store and told them of this problem on 07/29/2024. My wife was told that it was under warranty til 2025. A representative came out on 08/01/2024. He looked at the one end of the couch and said it was a factory defect. As for the fraying he said that would be a problem. Asked why and he pointed to my dog. Told my dog is not allowed on the furniture he didn't care. At that point I told him he could leave and thanked him for wasting my f#@kin& time. Got a call back the following day and was told there was nothing the would do because there was no warranty. BUYER BEWARE!!!! Here what I thought was a nice piece of furniture turned out to be anything but. Had it for two months and it looked like I had for 20 years. The furniture that I got rid of was in better shape and it was at least 15 years old. I would definitely be careful if you go there looking for "new" furniture. Definitely not a place to buy anything. If you do ,be very cautious and definitely do your due diligence. Will never set foot there again and will be telling friends and family to stay away,far away and go to a reputable retailer.

    Always friendly and helpful...prices seem to be good too. Bought several things from them. Glad…read morethey are in Dunn

    Cavys and Grandmas - thrift_stores - Updated July 2026

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