Damaged my car and acted like it was my fault , received an argument from the manager instead of…read moreany real resolution. Was told the part is cheap and I could just replace it myself. Have had multiple passes for multiple cars for over 2 years now and have unfortunately had to cancel all my wash passes due to poor customer service, and too many other close calls where my vehicle could have been severely damaged due to carelessness of managers and lack of training. Would not recommend ever bringing your car here if you care about it.

My SUV was not that dirty and I was disappointed with how much dirt was left on the finish after a…read morewash. I should have asked to go through a second time.

My husband and I just moved to SLC from out of state and to say my car's interior took a massive…read morehit, would be an understatement. We moved three pets and ourselves and it was a mess! I turned to Yelp to find a trusted carwash and was quite blown away by the positive reviews. I had to check it out for myself! EVERYONE was soooo nice. Amazing customer service. I would come back just for the customer service! The best part is-- my car literally looks like it had been detailed. I'm not kidding. I've had a $400 detail and in my honest opinion, this wash tops it. It was only $38 (plus $8 to powerwash my mats). I'm shocked. I will absolutely be coming back often and I'm definitely taking my husbands car in. I'll be letting all of my friends and coworkers as well! I'm shocked but in the best way possible!

Alex makes a visit to Prompt feel like a visit with an old friend whose buddies take care of your…read morecar. Perfectly clean. Spotless.

Worst car wash ever. 3 times in 3 weeks I went in with a brand new truck, every time it come out…read moredirty then it went in. Contact them, the office told me to contact the location and forwarded my photos to them. A week later no reply. There was literally more dort down the side of my truck when it came out then when ot went in.

At the end of September, the car wash machinery ripped the border of the rear passenger side window…read moreof my car. The attendant was able to go into the car wash to retrieve it. I filed a "damage report" and called them a few days later - and was told it would take a few days for a resolution. Six weeks later - NOTHING. I have sent e-mails and left messages - nothing. THIS PLACE WILL DAMAGE YOUR CAR AND GHOST YOU. User beware.

Never showed up :) received confirmation texts and emails, no one ever came. Waste of my timeread more

I haven't seen my car this clean since the day I bought it. I have a dog and there was a lot of dog…read morehair that he got all out. Very professional and nice. Definitely recommend Chase for all your car detailing needs. He even did 2 cars in the rain!

I highly recommend Shiny Shell Carwash - Cedar Hills to anyone looking for top-notch car cleaning…read moreservices. My car has never looked better, and I'll definitely be returning regularly!

Shiny shell did a promotion where you could get unlimited top tier washes for $10 a month for 3…read moremonths! I love this place! Their facilities are great and easy to use. I think this beats the famous yellow duck washes!

Their customer service was wonderful! I was having trouble paying with my credit card for a…read moreself-wash. I asked someone to help me with the credit card insert but it continued to be problematic so the gentleman offered me a full wash for the inconvenience. He's extremely polite about it and I was very grateful.. I have used their service many times and usually without any issues. I highly recommend this car wash!

I signed up for a monthly subscription here and I am really enjoying it. I have never had to wait…read morein a long line which is great. The staff is always very friendly!! My car comes out pretty clean!

Car owners beware!!! I took my car here to wash on a weekend and while I was washing, I realized…read morethat there were over a dozen NAILS on the ground in the car washing station UNDER AND AROUND MY CAR! I finished washing as usual and prayed and hoped that none of the nails got into my tires... 3 weeks later, I had routine maintenance for 25k on my car and the dealership called me at work to tell me that THERE WAS A NAIL IN MY TIRE and that the location of it made it irreparable, and given that my tires were 2 years old at that point, I wasn't able to just replace one tire; I had to replace ALL 4 TIRES for a total of $1200. I guess I even had to count myself lucky that with my daily commute on the freeway to and from work, I didn't experience a blowout or car accident! I tried contacting the owner of this car wash to tell him about what happened. I didn't even request him to cover part of the cost of the damage, nor did I threaten him in any way. I simply wanted to make him aware of what happened. However, no response after over 2 months, and this is why I'm writing this review. I understand that someone other than the owner was the person who dumped all those nails on the ground, BUT I expected at least a text back from the owner saying sorry or that he went and fixed the issue at the car wash by inspecting the facility more often. Still nothing back from him, and I am now terrified to bring my car back to Timpview Car Wash. It's really too bad, because I really liked the concept of hand-washing my car; I don't like automated car washes due to the scratches they put on my last car.

Mikkel the owner is an overall great person. This car wash never misses. My truck one time was…read moremisaligned with the automatic wash and it didn't work properly. I thought i was out my money, Mikkel reached out and covered the next wash on his behalf. Great wash and customer service.

I have been using all of Cliff's locations for years but I live only a couple minutes away from…read morethis one. The service is always phenomenal, if I ever have an issue, somebody gets back to me the following business day if it's not during business hours and sometimes even business hours but out of 22 years, I've only had two and they have been very minor. The touchless car wash works great and has recently been updated, the service is absolutely phenomenal, I mean bar none. The value for the money exceeds my expectations. The fact that they have real people there giving a real experience, with a smile, pre-washing your vehicle, who could ask for better? I absolutely love all the employees, they always treat me well, with respect, they always have a smile on their face and make sure that I walk away happy. The vacuums are better than any in the area. You can tell that the owners really care about their customers & employees!!

Used to be great but last couple of washes have been terrible. Where they hand wash your car it's…read moregreat but there is still dirt everywhere. Don't bother as a garden hose could do a the same job for less.

**Edit to original review (done on 9/26/23)** I had…read moreoriginally given a 1-star review based on my experience at this specific location, and this edit isn't in response to the comment left on my review. After I had spoken again with customer service over the phone, I was contacted a couple of hours after that conversation by Brian, the regional manager. I was honestly very pleased with the conversation we had; I felt my concerns were heard, questions were answered that needed to be, and issues were resolved. I'm very impressed by the lengths that were taken to speak with me and to come to a consensus that worked for both parties. I decided to change my rating based on this really admirable customer service; thanks, Quick Quack! *Original Review* If I could, I would give this location 0 stars. Very disappointed in this wash, and how they've decided to handle an incident that was not my fault. Ended up in a four-car pile-up because the wash malfunctioned and pushed my car backwards into the car behind me at the end of the tunnel. I was never contacted by the wash to try to resolve the issue, they instead handed out the number of my brother (who runs our shared account) and told other customers that we needed to deal with it. I had to call their online customer service to finally be told I needed to file an incident report. When I finally got hold of the managers at this location, they tried to tell me I was in reverse the whole time; but they were mistaking my automatic drive lights for reverse lights. There was also not a single time (on their cameras or the video call that I was on during the wash) that my car rolled back on its own besides when the malfunctioning wash pushed me backward at the end of the tunnel. They also tried to tell me that my car put itself into reverse since I told them I didn't have it in reverse... automatic transmission cars don't just put themselves into reverse. I went in to review the footage myself, and it was clear to me and my brother (who went with me) that I wasn't in reverse. Any movement that happened with my tires was caused by the rollers and the wash. I was told by the location manager that what I saw in the video was a 'matter of perspective'. I was continuously gaslit by both managers, both of them telling me my car was doing things that it is physically incapable of doing (shifting into reverse on its own, the reverse lights were on even though the car wasn't in reverse...). I was also treated very poorly by both managers; I was also told by one of the managers that I wasn't allowed to record anything for insurance purposes, even though there is a law here in Utah that allows me to do that...? The location manager (who we spoke with over the phone) was especially aggressive during the entire conversation we had with her. She continuously interrupted me and wouldn't allow me to speak, until I had to tell her I didn't appreciate how she was speaking with me. After I told her that, she told her manager on duty to tell my brother and me to leave, and we'd have to get the police involved if we wanted to have any other discussions. I'm very disappointed that this business is incapable of taking responsibility for an incident that was clearly their fault; I didn't break any of the rules the wash has in place (didn't put my foot on the brake, didn't touch the wheel, did NOT go into reverse), and yet I'm being blamed for a 4 car pileup that wasn't my fault in the slightest. I've always been impressed with the customer service at Quick Quack, but because of this awful experience, I will no longer be taking my business to any of their washes. I've never been spoken to the way that I was by both of the managers at this location; it was honestly rather disgusting behavior, and I hope that the company will hire better managers in the future, and will work to make sure their washes don't malfunction in this way again. (Also, I was told that there is a company policy where the employees have to place 3 rollers in between each car to avoid collisions like this... While I was waiting to speak to a manager I watched an employee only put 1 roller in between two cars. So...)

Was turned away for having dirty wheel wells. They said it clogs up their drains and we should…read moreeither clean it off ourselves before bringing it in or purchase a better wash package. Told them we have been to many Quick Quacks over the state with our car double as dirty as it was today and NONE of them turned us away. Real showing of if they wanted to, they would.

Second time here to get ice cream. This place has some of the best ice cream I've ever had!read more

This isn't your typical gas station convenience store. The moment you walk in you're greeted by…read morefriendly staff ready to take your order or answer any questions you have on the menu. I had the sausage breakfast burrito that was jam packed with sausage potato cheese & was very delicious! The store is clean and fully stocked with a great variety of yummy snacks. They also have a full wall of fishing/tackle supplies! Definitely add this stop to your road trip or breakfast/lunch break!