Cebu Pacific

2.0 (19 reviews)

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Cebu Pacific - We had to call 1.929.224.5000 to make the reservation because the app was not letting us book a room for the same night after midnight. - Airlines Near Me - Makati, NCR

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Jonathan Benjamin Harrison J.

51 minutes ago

There tends to be routes and periods 87; 73I IQ824 where each stands out and where each struggles. A few years ago this was the biggest sh!tshow, lately it seems like Frontier is, last Christmas Southwest took the prize for the biggest clusterfvxk. Whether union issues, computer glitches, or just bad luck, everything seems to go in waves. I tend to avoid Jet Blue, Frontier and Spirit because they tend to have the most issues the most consistently and they try to cram an extra couple rows of seats on, so as a 5'11" guy I need legroom. Southwest has been doing OK lately and they have a little better legroom than the other discount airlines. My preferred international is United. They also have the best partner alliance for flying throughout Europe, so connections tend to go a little smoother for me. read more

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R S N.

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1029

4 months ago

Worst airline! NO customer service! They closed most, if not all their offices and you deal with an answering service! if something happens to your flight even if it's not your fault!, forget getting help, forget getting a refund! total scam!!!!!! i have screenshots of my text with their nonexistent customer service auto representative! never a real person to deal with but could also be worse! stay away from this airline!!!!!!! read more

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Jonathan Benjamin Harrison J.

58 minutes ago

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Jonathan Benjamin Harrison J.

1 hour ago

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Jonathan Benjamin Harrison J.

2 hours ago

There tends to be routes and periods where each stands out and where each struggles. A few years ago this was the biggest sh!tshow, lately it seems like Frontier is, last Christmas Southwest took the prize for the biggest clusterfvxk. Whether union issues, computer glitches, or just bad luck, everything seems to go in waves. I tend to avoid Jet Blue, Frontier and Spirit because they tend to have the most issues the most consistently and they try to cram an extra couple rows of seats on, so as a 5'11" guy I need legroom. Southwest has been doing OK lately and they have a little better legroom than the other discount airlines. My preferred international is United. They also have the best partner alliance for flying throughout Europe, so connections tend to go a little smoother for me. read more

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Daniel B.

26 days ago

Absolute trash. Flights are literally always delayed. All their flights require a shuttle to take you to and from the aircraft, because no airport respects them to even let them deplane on the bridge. Someone buy out this airline and just merge with Philippine airlines, the best airline in Asia. read more

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Trish S.

Elite 26 All-Star

555

524

1 year ago

If I could - I would give this airline ZERO stars. They are horrible! The website is terrible, the customer service is terrible, the online chat is terrible. I don't recommend this airline at all. Save yourself time, money, and your sanity. Finding resolutions to rebooking, cancelling, etc. agents have inconsistent policies. read more

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Eva S. A.

7 months ago

Improve your scheduling and bookings I never experienced this much delays 3x and we have other businesses to deal with and now we miss most of it.How can we recommend this company with a experience like this .. Its totally mess, You deserve a 1 rating. FVD read more

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Steve M.

2 years ago

Terrible website. Terrible customer service. This used to be my favorite airline until 3 years ago. Now their website makes you run in circles, sign in repeatedly, and does not allow you to manage flights. Add a passenger? Not possible. Add insurance? No way. Select a seat? Not while you book - you have to do that later. Customer service? It's an AI chatbot that gives unhelpful answers. If you are lucky enough to get it to transfer you to a person with a brain, you'll wait 30 minutes at least. Then, they want you to tell you every last detail about the flight "for security reasons" even though you're logged in on the website and can give them the itinerary code. Even if you do give full details, they want more. For example, if you give your full name, but leave one CHARACTER out, no way. These people have no idea what they're doing. The flight crews are great, but the booking side is asinine. STAY AWAY. read more

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Victor D.

2 years ago

Terrible airline. Fly the competitor. They keep misplacing luggage. Ongoing issue with no real urgency to correct. Wish I could give a zero.

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J M.

3 years ago

Cancel flights at last minute, price gouging - try to do better Ceb pac & please improve the ease of use of your website

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Vivien D.

3 years ago

Hello, I had a bad experience yesterday January 24/24 at around 11:30 pm at the Taiwan airport Re Cebu Pacific Airlines number 12 check-in area. What happened, we are 7 passengers in the group, two of us had luggage 20kg each ready for check and the rest were hand-carry. We were first in the line-up to counter 7 suddenly the lady asked us one by one to put our carry on in the weighing scale including our personal belongings (bag pack, purse with a cellphone, power bank, charger, liquid less 100ml and makeup) I was shocked of course the weight of our carry on plus personal bags went up the numbers of weight that they are expected. The lady from the counter 7 was rude and not helpful at all. Instead, she was screaming at us and the other worker as well. They kept telling us our carry are overweight. That's why I asked them what we were going to do. All we heard was Carry on overweight! So what I did was I asked for a box so that We could put our excess weight in the box. Instead of giving us options, the lady who assisted us with check-in ripped off the boarding pass in front of us and the supervisor yelled at us to buy the box. What was wrong with the airport workers? My interpretation of the Taiwanese people is nice and helpful but I was disappointed when I encountered the rude workers people in the Taiwan airport. I will also write to the government of Taiwan about the experience We had in the Taiwan airport. By the way, a lot of people that night were angry and frustrated with Cebu Pacific's service and policy. read more

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Drew W.

10 years ago

The absolute worst airline in the PH...maybe the world! I recently moved to the PH and was warned by nearly everyone to never fly CEB. Their reputation for delays, cancellations, poor service is well 'earned.' I tried to buy some tickets recently using my PayPal, which was kicked back. Upon sending me back to the payment screen, I paid via credit card and then realized to my horror that my flight details had changed to a week later. No! I called within 30 min of the booking pleading with the agent on the phone to no avail. My only option was to pay the change fee for the date I originally had entered in the first place. Turns out my experience is not unique; other friends have had the very same thing happen to them. Very dubious and I believe this sort of scam is part of the CEB business strategy (because really...how can an airline actually survive the low fares they charge?!). To add salt to the wound, a friend flying from the US was held up on his end and unable to make the PAL connection. I had (stupidly) already checked in for our CEB flight the next day. As such, CEB policy restricts any changes be made, once a guest has checked in. Again, I called and pleaded to no avail. So, if you must fly this airline, DO NOT DO WEB CHECK-IN, unless you are 100% sure you will be on that flight. Better....just don't book with Cebu Pacific at all. Ban this airline! read more

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lyn c.

10 years ago

worst airline!!! my family of 13 bound to Puerto Princesa is still at the airport due to delayed flight. The ground attendants didn't even know whats going on and tell us different information. this delay has costed me a lot of money because I had to feed my family at the airport and we will be arriving late in Puerto Princesa which means we are wasting1 night of hotel stay as we are arriving there only to sleep. We could have slept at home and saved a ton of money. I travel often and this is the second time only I had a bad experience with delay. The first one however gave us food voucher and flight voucher for future use. read more

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Carlo A.

8 years ago

The shittiest airline in the Philippines. DO NOT FLY WITH THIS AIRLINE. My flight was delayed for 6 hours - 6 Fucking hours. And the weather was fine. This is unacceptable. This is unprofessional. They could only say that the plane was not available. That was very irresponsible. Really? You took our money and did not have a plane available. Bullshit! If you cannot accommodate planes for paying passengers, shut your company down! Note: Had to rate with 1 star in order to proceed but I wanted "zero" "0" stars read more

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Anthony H.

129

10 years ago

WORST AIRLINE IN THE WORLD. Worst than US based Spirit Airlines. It's sounds extreme but here's my reason for the rating. My wife and I went to the Philippines a few years ago for a relatives wedding and used them to travel quite a bit into and out of the Philippines. The tickets are dirt cheap. (ex: Manila to Cebu for $20 USD) My biggest beef with them is that they cancel fights often. We had to cancel a trip to an exquisite PH island because of this. Top that off with not getting your money back. I called their call center while still in the US when I was able to get through and was promised a refund which never happened. I also went to two separate offices for the airline in PH was promised a refund which I never received. My wife complained about the un-smooth landing when we landed as her ears had a ringing sense. The flight attendants also screwed up my order when I ordered food during one flight. I can't imagine if they operated here in the US. I did get my money back luckily after complaining to my bank what happened. I enjoyed my time in the PH but not CEB Pacific. I'll definitely consider flying PH airline the next time if we do go back to PH read more

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Stephen T.

124

10 years ago

I booked a meal for php 500 originally at Cebu Pacific Airlines and decided to cancel it 4 days before the flight. During the process in their webite it said that a -500 transaction will be processed and after i clicked continue they charged me a php500 spoilage fee! WTF! Thats so stupid! Why would anybody do that?!!! If i knew they would still keep my money abd have no food for the same price i would just have left it alone!! The flight is 4 days away! Whats there to spoil? I called their customer service they were not helpful at all. They said that the food was non refundable. But they did refund it and just took the money back again! They even offered me to just order another meal and pay the php500 again!!! WTF! I already paid you dumb f#cks!!!What a bunch of thieves!!! No wonder its called a budget airline. They'll try to steal every little thing they can from you. read more

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John C.

8 years ago

Lousy customer service. Airline refused to refund money after making us jump through 1000 hoops trying to prove an illness in the family. The whole thing is a scam. They know it's too much work to provide for all their ludicrous requirements. Also, due to an "unknown" reason, the airline changed policy and will no longer change names on a reservation causing additional distress on their customers. Even after repeatedly asking for a reason for this change, they refused to reply with an answer. It's because they know they can milk more $$ out of what was once a loyal customer. Do yourself a favor, fly Philippine Airlines. Cebu Pacific sucks! read more

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Czarra P.

240

227

371

11 years ago

There are many reasons why I have a love-hate relationship with Cebu Pacific but I have learned over time not to expect a lot from this low cost airline. Although often times delayed and disappointing, I think it's important to remark how much their routes have grown ever since they started operating. There are many routes for local and domestic flights. You just have to go and check them out online or you may go to any to any accredited booking offices to find your destination of choice. The staff are ok and do what they can with what they have. Make sure to constantly check on their website for updates on promos, price drops, and other special new destinations locally and abroad. Make sure to always read your booking details and guidelines so as to not have any hassle when you check in or travel (make sure to purchase your correct luggage allocation because they are getting stricter now about overweight luggages). Just remember, you most likely will pay for many things but, as well, know what you can omit and you'll make it just time. read more

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More info about Cebu Pacific

G/F, Colonnade Residences Carlos Palanca Street
Makati, Metro Manila
Philippines
Makati City
Directions
02-7020888
Call Now
Visit Website
http://gotravel.com.ph

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Air Asia

1.0(3 reviews)

3.8 km•Manila City

We flew Air Asia Airline for a family trip to Boracay with 11 members on November 16. The staff…read morewere polite, but the coordination system was an absolute nightmare. Our flight from Manila to Boracay was delayed for almost two hours. Our flight was supposed to board at 10:20 in Terminal 2, Gate 15 at NAIA, but we didn't board until nearly 12 noon. To make matters worse, they changed the gate from 15 to 14, then to 18 at the last minute, leaving passengers scrambling between gates. If you're not travel-savvy and don't pay attention to announcements or the flight board, you could easily end up on the wrong flight. What made the situation even more frustrating was that our 83-year-old mother, who had been traveling with us, had to walk between those three gates repeatedly. My mom insisted on taking these "short" walks for her health, but she eventually gave up and my sister flagged for a wheelchair. Caticlan-Boracay is a small local airport. The plane doesn't park near a terminal; instead, you have to deplane using the stairs while carrying your luggage. Oh, and if you have bulky, heavy luggage and an elderly relative with mobility limitations, you'll be in for a real challenge. You'll have to climb down at least 20 flights of stairs to the ground, and then you'll have to walk another quarter mile or so to reach the main building of the airport in the middle of 80-90 degree weather!!! On our way back to Manila, our Air Asia airline nightmare continued. We arrived two hours before our flight, and we learned our lesson from previous experience and asked for wheelchair assistance, despite my mother's protest. When we reached the counter, the lady at the front desk asked us TO PLACE ALL OUR LUGGAGES , BACKPACKS, SMALL PURSES AND LITTLE HAND BAGS TOGETHER TO BE WEIGHED!!! I have never experienced that before in all my travels in several continents around the world! This is the FIRST! Of course piling the luggages with our hand bags would generate the extra weight they are looking for so they can charge you more money. I had actually bought extra luggage allowance on our way to Boracay before thinking they are going to pull this stunt to charge you more. However, for some strange reason, Air Asia's website wouldn't allow me to buy extra luggage allowance for our carry-on back to Manila. They had an instruction to buy for extra luggage allowance for carry on at the front desk on their website. They HELD my boarding pass and instructed me to use a QR code on display near the counter to pay ! According to them, this was cheaper! Guess what? I couldn't access the darn code because the airport Wi-Fi didn't work, and my iPhone mobile network couldn't connect to the internet. They knew the airport WI-FI is a total crap. All the passengers with excess weight on their luggages ended up paying them directly without using the useless QR code. My sister and I decided to pay the P2,000.00 they are asking for so I could have my boarding pass and join the rest of my family! Oh dear, the nightmare didn't end there. After that VERY eventful check-in, we had to take another bus ride to the where the plane is parked. We sat inside the bus for over an hour, waiting for the late arrivals. The bus was already full, yet they kept waiting and filling it up until we were packed like sardines. We endured another hour of waiting before boarding. We were supposed to board at 10 AM, but instead, we climbed those dreadful flights of stairs again with our heavy luggages and finally boarded the plane after 11 AM. Several foreign nationals on the bus were complaining about their experiences with Air Asia and vowed never to fly through this airline again. One Australian made a comment about how unfair it was to make other passengers suffer unnecessarily for those who had poor time management. There were eight buses on standby. Why couldn't they use another bus to wait for the late passengers instead of making us wait for another hour? He mentioned that he had a connecting flight to another country and hoped that all this waiting wouldn't affect his schedule. People were exhausted, just wanted to get home. We had come to the Philippines from another continent for a brief respite and relaxation. I just wish our journey to our destinations in the Philippines wasn't such a hassle, bordering on a nightmare. Air Asia Management you need to improve your customer service!!!

If I could give them negative 5 stars I would. This was the complaint I sent to them regarding a…read morecarry-on/ check in baggage issue and the response I received. Dear Air Asia I am writing to share my disappointment regarding an experience I had with your staff and a policy that, in my view, needs immediate review. During my recent travel, I encountered an issue at the check-in counter related to the carry-on restrictions on liquids over 100ml. Unfortunately, the representative assisting me failed to inform or warn me about this limitation. As a result, I was forced to discard personal products that I could not bring through security. Had I been properly informed at check-in, I would have chosen to check in my luggage. However, when I returned to the counter to explore my options, I was told I would need to pay the full check-in fee again. This lack of flexibility in your policy is both frustrating and unreasonable. I overheard another representative informing other customers about these restrictions, which only underscored the inconsistency in the service I received. To make matters worse, neither the staff nor the manager took accountability for this oversight. The manager, in particular, demonstrated a lack of customer service skills and made no effort to address the situation or provide a satisfactory resolution. This dismissive attitude left me feeling undervalued as a customer. I strongly urge you to review both the policy in question and the training of your staff. Clear communication with customers about carry-on restrictions is essential to prevent situations like this, and a more flexible approach to luggage fees would go a long way in fostering goodwill. I hope you will take this feedback seriously and implement changes to improve your service. I look forward to hearing how you plan to address these concerns. This was the response I received and then they quickly closed my case. They don't take any accountability at all. They just want your hard earned money. From AirAsia Upon further review and clarification with our relevant team, we have been advised of the following details: Initially, your party opted for Xtra Carry-On Baggage for PHP 1,090. However, one of your carry-on bags exceeded the 7kg weight limit and contained items that were not compliant with carry-on restrictions (e.g., liquids exceeding 100ml). Our staff offered the Additional Airport Baggage (AB15) service as an alternative, which would accommodate your 10kg bag. However, this option was initially declined. (I declined it because the representative failed to ask or warn me if I had any liquids over 100 ml & they take no accountability for the rep failing to do her due diligence in asking a customer, I only initially heard the other customer rep asking the other customers when I returned to try check in my baggage instead) Please be informed that once the Xtra Carry-On Baggage or any add-on payment was confirmed and accepted, it could not be voided or changed due to system limitations, as was communicated by the staff. Unfortunately, as the Xtra Carry-On Baggage service was fully availed, we regret to inform you that a refund for the PHP 1,090 payment cannot be processed. We understand that this situation caused you great inconvenience and that the outcome was not aligned with your expectations. However, please be assured that we will take your feedback into account as we continuously work to improve our processes and customer service. If you have other concerns or need further assistance, you may revert back to us via this email trail. Thank you for understanding and continued support. Best regards, Maria Customer Happiness AirAsia As we boarded the plane, they insisted that my elderly mother remove her carry-on bag, which was being pulled alongside my cousin's roll-away bag, citing the rule that each customer can have only "one" carry-on at a time. It was clear that my mother wasn't carrying any bag herself, yet they assumed it was hers. This was completely unnecessary and absurd. What an embarrassing experience with this company. Avoid this airline at any cost!

Philippine Airlines

2.0(77 reviews)

5.1 km•Pasay City, Paranaque City

We travelled on Philippine Airlines from LAX to Manila, Philippines for our family get together and…read morevacation. Then we also travelled from Philippines to Japan for our family and friends vacation. As well as our Manila to Boracay trip. We haven't used Philippine Airlines for 8 years as we've been booking with other airlines for our previous flights to Philippines. We decided to try Philippine Airlines since they are the only airline that flies direct. Also because they were highly recommended to us by family and friends for the best customer care. We experienced excellent customer care for all our travels both international and domestic. Great experience for us from checking in at the counter to the flight attendants on board and all the way to the captain navigating the plane for take off and smooth landing. Philippine Airlines staff at check in as well as flight attendants onboard provided our child with specialized meals due to our child's peanut and tree nut allergies. They were accommodating. They catered to families with food allergies. The flight attendants were consistent with delivering our child's peanut free and nut free meals half hour before serving everyone's meals to avoid cross contamination. Thank you so much to the amazing staff of Philippine Airlines. You guys are excellent. Mabuhay!

They kept my check-in baggage hostage and charged me $500 US dollars…read more I asked if there were other options indtead of paying this hefty price and all that was recommended was to purchase a 7kg carry baggage. They could of just upgraded my ticket and resolved my issue. Muybuyah my @$$

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Gate 14

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AirAsia Philippines

1.4(33 reviews)

4.1 km•Paranaque City

I'm not sure what all the hate is all about, but I guess my party of 6 got incredibly lucky…read more We were headed for a quick trip to Cebu. Everything went smoothly: getting through the PASSENGERS ONLY point was easy and their check in counters were easy to find. We were mindful and were compliant about the weight of our bags, so we knew that wasn't going to be an issue. What I liked is they taped up the zipper latches (at least those that weren't secured or locked) to avoid accidental snags or openings during transit. The staff were very friendly - even making a strong point and advised us that gate assignments happen frequently and to be mindful of it. No biggie. The flight was short and smooth. Snacks on the plane were available for purchase, but given it was less than an hour flight (plus we had hours before our flight, so we snacked during the wait) we didn't feel the need for it. And I hate to admit this, but I did my research and didn't expect much, but I'm glad they proved me wrong! Excellent first run! AirAsia - please keep it up!

We flew with this airline twice going to Boracay and another to Cebu, both from NAIA Terminal 2…read more Not all service counters were open. The lines were piling up and were long. The open service counters were VERY SLOW. The staff working the counters as I observed were working at a VERY SLOW pace with no sense of urgency. If you like waiting in very long lines and receiving SUPER SLOW SERVICE, fly AirAsia. The planes itself were basic. The isles were narrow. If you are fat, good luck squeezing in. The flight crew looked stress. Thumbs down to AirAsia Philippines overall.

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Singapore Airlines

5.0(2 reviews)

0.5 km•Makati City

Singapore Airlines is hands down one of my favorite airlines in the world. They have the best…read moreplanes and world class service. On a trip to Germany, my sister discovered a small worm in her vegetables. After she reported it to a stewardess, all the staff came rushing over to apologize and immediately changed her meal. She was even given a gift certificate of SGD 100 in Duty Free. WHAT? Where's my worm?? I immediately started looking for a worm in my vegetables but to no avail. With this level of quality and service, you can't expect it to come cheap. The good thing is, every year BPI has a promo with Singapore airlines. If you plan your trip ahead and patiently wait for the right time to pounce, you can go to Switzerland, Germany, France, Spain or Turkey for less than EUR 700 - EUR 900. Yes, you read that right. That is not cheap, but is super good value.

I was supposed to fly to Jakarta one time, and I was already in the airport when I found out that…read moremy secretary bungled my flight bookings and I ended up missing my flight because with her desire to find the cheapest flight, she booked me on a flight to Jakarta's CKG airport with a connecting flight via Taipei. It turns out that I needed a transit visa to go through Taipei because I had a Cebu Pacific ticket, and Cebu Pacific didn't have transit facilities in Taipei's airport. Long story short, I had to book another ticket in the last minute and I ended up with a flight to Jakarta that had a connecting flight in Singapore's Changi Airport. Flying Singaporean Air is probably the most pleasant airline experience I have ever had. There is hardly any doubt as to why Singaporean Air has won many awards, and was even hailed as one of the world's best airlines in terms of service. I was seated in coach, but I love how the flight crew treated us all in Economy like VIP. I have only flown business class once before, and other airlines' business class is Singapore Air's coach. I remember being handed a nicely printed menu of the specials, and they were kind enough to fix me up with a vegetarian meal even though I didn't get to request for it in advance. The person next to me also had to request for Halal and they took care of his request promptly. It was a smooth fight to Singapore. The plane was fitted with high-tech implements like your own tablet screen with games and movies, and other really snazzy features. If you could afford it, treat yourself to a stress-free and smooth flight and fly Singapore Airlines. The service is stellar!

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Cathay Pacific

1.6(5 reviews)

0.5 km•Makati City

For a classy flight to Hong Kong and back, take Cathay Pacific…read more From the moment I got on the plane, it felt different compared with my other flight experiences, and that includes flights from other airlines (including domestic ones in other countries) across Southeast Asia. It's an overall feeling I got and might not be totally captured by a few examples. But in any case, I'll try: first, the seats are comfortable. Then, there are the efficient and businesslike flight attendants. It's really the food that I remember, though. It doesn't taste like airline food. It's delicious and tastes like food prepared when I eat at casual dining restaurants. This must be one of the reasons Cathay Pacific flights are more expensive than those from any of our local airlines. There's also inflight entertainment like movies, but they're really for the Chinese as they're in the Chinese language.I like the screen that shows where we are on our flight and figures like how many feet we are up in the air. I don't think Cathay has direct flights to anywhere else from the Philippines, though. The other flights I checked, like Shanghai, Seoul, and Jakarta, are all via Hong Kong.

I missed my flight and now i can't get my luggage in JFK in New York. I keep getting the run around…read moreeverytime i call. They just have to notify American airline at JFK to release my bags and send them to Manila. I have medicine for my heart and type 2 diabetes in my bag. I have been on the phone for 2 hours trying to get this done and I'm no closer now then when i started.

Asiana Airlines

3.5(2 reviews)

2.1 km•Makati City

I've flown Asiana once before from the US to the Philippines and back, but it was a long long time…read moreago. I got a really good fare for this trip (a third of what I usually pay when I travel in the summer or Christmas time), so I really shouldn't complain too much. Luckily for me, there's nothing to complain about. The flight from Manila to Korea was pretty uneventful. Check in was very smooth and efficient, the flight wasn't delayed, and the service on the plane was very good. They served a meal during the short 4 hour flight, but I slept the whole time, so I can't really comment on the food. The only thing that might dissuade me from booking again with Asiana is the super long layover in Incheon on my back to the US. The layover was almost 12 hours. I did spend 5 hours of that time on a free transit tour of Seoul, but I still had to sit around for another 7 hours before my flight back to the US. But hey, if the price is right again, I might just suffer through another long layover. I travel to Philippines every year, so the savings I'll make will mean more money for other travel!

Asiana Airlines is awesome, don't get me wrong. I usually don't write bad reviews and hate doing it…read morebut after the experience I had at the Manila station...? They don't deserve 5 stars just yet. Flying Asiana Airlines to Manila a few times already, I've always had below average customer service here. But my last experience pushed me to write this review. I wanted to startup a PIR for one of my luggage that was damaged, and so I went up to the OZ staff that was just standing around and talking to each other not assisting inbound passengers collect their luggage (mind you all the other OZ stations I've been to assisted passengers with collecting their luggage from the carousel). I asked these two gentlemen if I could file a report, and within 30 seconds they deny my claim. I'm thinking okay?? That was quick, so I ask for an explanation as to why my claim was denied spot on. In short terms what they said to me was basically "your luggage can't handle the weight that was put inside." Uhhhh excuse me?! Insulting much? My luggage was not overweight, and now you're telling me my luggage couldn't carry the things I put inside? Pretty much telling me my luggage wasn't good enough. That was a total sad excuse to deny my claim. I got their names in case of future reference and just left. I didn't want to be insulted any longer. I'll still fly Asiana Airlines, they're great. But I really hope the Manila Station gets more training on customer service. Asiana Airlines 5 stars, but Asiana Airlines Manila Station 3 stars for now... :/

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Calling all ramen freaks. On the right wall in Asiana Business Lounge in ICN n is a wall of ramen w/ 2 hot water dispensers

Exit row seat, 2nd floor, 747 combi, older my fave aircraft, clean. MNL-ICN, 10/22/17

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My chariot's a 747 how fucking cool is this old bird. ! MNL-ICN 10/22/17.

All Nippon Airways

3.4(5 reviews)

0.8 km•Makati City

I love this airline. After my last 2 trips with them on a code share with United, I simply fell in…read morelove with them. Cabin crew is the best. The plane is immaculate despite a long flight. I have taken so many flights in Asia and have never seen such dedicated staff. Also they do take their time to accommodate your request. They go above and beyond to make their guests feel heard and happy. Since then I always try to book this airline on my trips to Asia.

At NAIA Terminal 3 checking i for flt to TYO - did online checkin then had to line up on the…read moreonline checkin line which is SLOWER THAN THE REGULAR NON ONLINE! Readon given is that there's more people who did online checkin than not! WTF???

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All Nippon Airways - Kuchidori, (grilled sablefish, marinated eel and cucumber, asparagus rolled in uncured ham, Japanese omelet Kobachi and Shusai.

Kuchidori, (grilled sablefish, marinated eel and cucumber, asparagus rolled in uncured ham, Japanese omelet Kobachi and Shusai.

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Japan Airlines

5.0(3 reviews)

5.0 km•Pasay City, Paranaque City

I recently flew LAX-HND-MNL-HND-NARITA-LAX in Business Class…read more The ground crew at LAX was just meh. The flight leaving LA had a 4-hour delay, and the ground crew didn't care! The ground crew in Manila provides much better customer service! They start their check-in service by bowing to all their passengers. The FAs from Haneda-Manila-NARITA are very kind and friendly! They are by far the best crew I've experienced. The ground crew in NARITA has exceptional service. They are all smiles and very accommodating! The Sakura Lounge in Narita is the best I've ever been to. I enjoyed my stay during my long layover. I even got to shower. JAL is my new favorite Asian flight carrier! I am looking forward to flying with JAL soon. The only issue I had was the old planes. I guess the LA routes are not a priority for upgraded planes now.

I don't travel internationally very often but I have to say, Japan Airlines has been one of the…read morebest experiences we've had so far. We've only used them to travel to and from Manila and we found that they consistently provide great customer service, they are courteous and really know how to take care of their passengers. From our departure, the lines to the checkout counter was very long and I'm not sure if it's because they weren't open at that time or what but thankfully when the attendants began opening up their kiosks, the lines began moving decently. And although I know most of the employees are Filipino, it's quite interesting to see them adapt the Japanese culture and etiquette to their services. After checking in, we were brought to the lounge which I believe was part of my parents' traveling perks. The lounge was nice and clean, food was pleasant, and the restrooms well kept. The attendants at the lounge were also helpful I'm informing us of when the wheelchair attendant was on the way to pick me up due to my physical disability. All in all, we've enjoyed traveling with Japan Airlines and we look forward to flying with them again soon!

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Shower room - Sakura Lounge Narita

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Nice legroom

Turkish Airlines

4.0(2 reviews)

0.6 km•Makati City

I went to the Turkish Airlines office in Manila and could not have been more satisfied! The office…read moreis comfortable and staff very polite and welcoming. I presented my problem and all was resolved quickly and professionally within 5 minutes. Excellent service , well done. John Cummings

UPDATED REVIEW (3 stars)…read more I had to go back to Turkish Airlines and was really dreading to go because of the experience I had the last 2 times. Well, I would like to share that it's very nice to see when places improve. They now have a person that greets you when you arrive and who gives you a number. Right away, I was called by the agent whom was friendly and did what I needed to do with my ticket. The change of date was still long to do but at least she talked and explained what she was doing. A much better experience. Bravo!

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Nope she is back at her desk but still no hello...

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Nope no hello yet...

Air Swift

2.7(6 reviews)

3.8 km•Pasay City

Air Swift was sold to Cebu Pacific. Air Swift has many South East Asian airport stops, I…read morespecifically take them only for one reason. and that is to go to El Nido. Most travelers going to El Nido go to Puerto Princesa and take a 5 or 6 hour ride, boat to El Nido because of cost. You can pick many many airlines to Puerto Princesa on the cheap , $50, $100 Round trip from Manila, El Nido has an airport but it's own by Air Shift and they are the only ones that can land there so you have to pay 3 or 4 times the price of flying to Puerto Princesa. I don't know what Cebu Pacific plans are in the future about pricing. Even at a high price Air Swift is a no frills airline, it's on a little over an hour to fly to El Nido and there are no meals, all the seat are economy, but if you going to El Nido and you can afford it I say skip the 5 or 6 hour road trip and take the direct flight.

Delays, Cancellations & More Delays. Honestly this is one of the top two worst airlines I've ever…read moreflown. The delays and cancellations are rampant and the employees are both lackadaisical and incompetent. They stood there laughing as stranded passengers were frantically looking for alternatives for their cancelled flights. It took me over 20 min to pay for my bags because they could not locate the one cashier. Unfortunately I didn't have a choice island hopping in the Philippines. I hope I never have to fly this airline again!

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Cancellations and Delays

The airport showing two different times - monitors are not synchronized.

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Delays and more Delays

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Reese Witherspoon R.

6 months ago

**Call Cebu Airlines for support** $$ ++1 (8.5.5)_6 9 6-11.57™ & $$ +1 855||('6'9'6')||1157 to available (24/7)* ur team available to help The *customer service* (More Info®).resarvations, refunds, booking ,emercengy, last time cancelation and many more. ##. Quick Booking & Clear Premium Edge The booking process was smooth and easy to navigate, with every step clearly outlined. Business class benefits--priority check-in, flexible fares, and upgraded seating--were presented in a straightforward way, making the upgrade decision simple. The interface felt clean and responsive, and the entire process from selection to confirmation was completed without any complications. The itinerary was delivered instantly, with all details neatly organized. ##. Efficient Airport Flow & Priority Access At the airport, everything felt streamlined and time-saving. Priority check-in helped skip long queues, while fast-track security ensured a quick and stress-free process. Lounge access added comfort, offering a quiet and relaxing space before departure. Boarding was handled smoothly, with priority access ensuring a calm and crowd-free experience. **Effortless Booking & Clear Premium Value** The booking process was quick and straightforward, with every step clearly explained. Business class perks--priority check-in, flexible fares, and upgraded seating--were presented in a simple and practical way, making the upgrade decision easy. The interface felt smooth and intuitive, and the entire process from selection to confirmation was completed without any issues. The itinerary arrived instantly, with all details neatly organized. **Smooth Airport Experience** At the airport, everything felt efficient and well-managed. Priority check-in helped avoid long queues, while fast-track security ensured a quick and stress-free process. Lounge access added comfort, offering a quiet and relaxing space before departure. Boarding was handled seamlessly, with priority access ensuring a calm and crowd-free experience. **Comfortable Seating & Quiet Cabin** Onboard, the comfort upgrade was immediately noticeable. The seating offered generous space, and the lie-flat feature made resting during the flight much easier. The cabin remained calm and peaceful throughout the journey, creating a more relaxing environment. The crew was attentive and professional, providing assistance when needed without being intrusive. read more

Francis Armstrong F.

6 months ago

The primary 24/7 toll-free telephone number for ***CALL Airline®*+1 (866 - 645_O2.O8℠ available 24/7 to assist for Booking,reservations,refund,rebooking,cancellation,ticket change,business class booking,economic class booking,other queries... **Booking Experience:** I recently booked a ticket with this airline, and the process was seamless from start to finish. The website was user-friendly, well-organized, and easy to navigate, even for someone using it for the first time. Comparing flights, schedules, and fares was simple, with all key details--such as baggage policies, timings, and terms--clearly presented. The pricing was competitive, and the overall booking experience felt transparent and efficient. **Customer Support:** While making the booking, I had a small query and contacted customer support. I was connected to a representative quickly, without long wait times. The staff member was polite, patient, and professional, providing clear and helpful explanations. The interaction felt attentive and reassuring, and my concern was resolved promptly. **Airport Experience:** My experience at the airport was equally positive. The check-in process was smooth and well-managed, with courteous staff assisting throughout. The queues moved efficiently, reducing waiting time. Clear signage and an organized layout made it easy to navigate, ensuring a stress-free start to the journey. **Cabin & Seating:** Onboard, the cabin was clean and well-maintained. The seating was comfortable, with sufficient legroom for a relaxed journey. The overall layout felt practical and contributed to a pleasant in-flight experience. **Food & Service:** The in-flight meal was decent and suitable for a short journey, meeting expectations in both taste and quality. The cabin crew were particularly impressive--friendly, attentive, and responsive to passenger needs. Their professionalism added to the comfort of the flight. **Overall Experience:** Overall, my journey with this airline was smooth, reliable, and well-coordinated. There were no delays or disruptions, and everything went according to plan. The consistent professionalism of the staff at every stage made the experience enjoyable and stress-free. I would happily choose this airline again for its dependable and comfortable service. read more

Michelle Trachtenberg M.

5 months ago

**The official contact number support for Flight booking call @ $$+1 (588)-( 5 9 3 ) (36 .28)™™ is available for passengers *(toll free)* "customer Service contact number". Our team is always* available to help* with economy flight tickets, flight reservations, ticket changes, cancellations, refunds, and baggage inquiries etc...** **Elevated Booking Experience & Transparent Value** The reservation process clearly reflected the advantages of business class from the very beginning. Fare benefits, flexible options, and premium inclusions were presented in a structured and easy-to-understand format. Seat selection and itinerary customization were seamless, with all key details visible before final confirmation. While the pricing leans toward the premium side, the clarity and range of benefits help justify the cost for travelers seeking comfort and flexibility. **Streamlined Airport Efficiency** The airport experience was designed for speed and convenience. Priority check-in counters minimized waiting time, while expedited security lanes enabled quicker movement through the terminal. Lounge access provided a calm and comfortable space to unwind or stay productive before departure. Priority boarding ensured a smooth, hassle-free entry, adding practical value for those looking to save time. **Refined Comfort & Professional Service** Onboard, the business class cabin delivered a balance of comfort and functionality. Seats were spacious and adaptable, offering multiple reclining options including a fully flat position for restful travel. The cabin atmosphere remained quiet and well-maintained throughout the journey. The crew delivered attentive yet discreet service, maintaining a professional and relaxing environment. **Seamless End-to-End Premium Journey** From departure to arrival, the experience remained consistently high in quality. Inflight dining was well-timed and thoughtfully arranged, while operations throughout the flight were smooth and uninterrupted. Upon landing, priority baggage handling ensured a quick and efficient exit. Overall, the journey reflected a strong blend of comfort, efficiency, and premium service--though minor improvements in pricing balance could further enhance the overall value proposition. read more

Kelly C.

5 months ago

**The official contact number support for Flight booking call @++1 (877)-( 5 9 3 ) (36 .28)™™ is available for passengers *(toll free)* "customer Service contact number". Our team is always* available to help* with economy flight tickets, flight reservations, ticket changes, cancellations, refunds, and baggage inquiries etc... **Elevated Booking Experience & Transparent Value** The reservation process clearly reflected the advantages of business class from the very beginning. Fare benefits, flexible options, and premium inclusions were presented in a structured and easy-to-understand format. Seat selection and itinerary customization were seamless, with all key details visible before final confirmation. While the pricing leans toward the premium side, the clarity and range of benefits help justify the cost for travelers seeking comfort and flexibility. **Streamlined Airport Efficiency** The airport experience was designed for speed and convenience. Priority check-in counters minimized waiting time, while expedited security lanes enabled quicker movement through the terminal. Lounge access provided a calm and comfortable space to unwind or stay productive before departure. Priority boarding ensured a smooth, hassle-free entry, adding practical value for those looking to save time. **Refined Comfort & Professional Service** Onboard, the business class cabin delivered a balance of comfort and functionality. Seats were spacious and adaptable, offering multiple reclining options including a fully flat position for restful travel. The cabin atmosphere remained quiet and well-maintained throughout the journey. The crew delivered attentive yet discreet service, maintaining a professional and relaxing environment. **Seamless End-to-End Premium Journey** From departure to arrival, the experience remained consistently high in quality. Inflight dining was well-timed and thoughtfully arranged, while operations throughout the flight were smooth and uninterrupted. Upon landing, priority baggage handling ensured a quick and efficient exit. Overall, the journey reflected a strong blend of comfort, efficiency, and premium service--though minor improvements in pricing balance could further enhance the overall value proposition. read more

Eden Bradley E.

5 months ago

**The official contact number support for Flight booking call @ $$+1 (877)-( 5 9 3 ) (36 .28)™™ is available for passengers *(toll free)* "customer Service contact number". Our team is always* available to help* with economy flight tickets, flight reservations, ticket changes, cancellations, refunds, and baggage inquiries etc... **Elevated Booking Experience & Transparent Value** The reservation process clearly reflected the advantages of business class from the very beginning. Fare benefits, flexible options, and premium inclusions were presented in a structured and easy-to-understand format. Seat selection and itinerary customization were seamless, with all key details visible before final confirmation. While the pricing leans toward the premium side, the clarity and range of benefits help justify the cost for travelers seeking comfort and flexibility. **Streamlined Airport Efficiency** The airport experience was designed for speed and convenience. Priority check-in counters minimized waiting time, while expedited security lanes enabled quicker movement through the terminal. Lounge access provided a calm and comfortable space to unwind or stay productive before departure. Priority boarding ensured a smooth, hassle-free entry, adding practical value for those looking to save time. **Refined Comfort & Professional Service** Onboard, the business class cabin delivered a balance of comfort and functionality. Seats were spacious and adaptable, offering multiple reclining options including a fully flat position for restful travel. The cabin atmosphere remained quiet and well-maintained throughout the journey. The crew delivered attentive yet discreet service, maintaining a professional and relaxing environment. **Seamless End-to-End Premium Journey** From departure to arrival, the experience remained consistently high in quality. Inflight dining was well-timed and thoughtfully arranged, while operations throughout the flight were smooth and uninterrupted. Upon landing, priority baggage handling ensured a quick and efficient exit. Overall, the journey reflected a strong blend of comfort, efficiency, and premium service--though minor improvements in pricing balance could further enhance the overall value proposition. read more

Eden Bradley E.

5 months ago

Olivia Fitzgerald Kennedy. O.

6 months ago

The ("toll-free")℠ assistance number℠ *+1 (855)-467_ O7.O6℠ is the main 24/7 "customer service" line for "specific Airlines" open 24 hours and available anytime to connect you with a live representative for support. This line is ideal for handling urgent travel concerns, checking flight updates, managing booking details, or resolving unexpected issues quickly, helping you stay in control of your journey without delays; passengers can also visit the official "Contact Us" page to explore additional support options for faster assistance. #. Smooth Booking & Clear Upgrade Advantage The booking process was quick and easy to complete, with every step clearly explained. Business class benefits--priority check-in, flexible fares, and upgraded seating--were presented in a straightforward way, making the upgrade decision simple. The interface felt clean and responsive, and the entire process from selection to confirmation was completed without any issues. The itinerary arrived instantly, with all details neatly organized. #. Efficient Airport Experience At the airport, everything felt more streamlined and time-saving. Priority check-in helped skip long queues, while fast-track security ensured a quick and stress-free process. Lounge access added comfort, offering a quiet and relaxing space before departure. Boarding was handled smoothly, with priority access ensuring a calm and crowd-free experience. #. Comfortable Seating & Quiet Cabin Onboard, the upgrade was immediately noticeable. The seating offered generous space, and the lie-flat feature made resting during the flight much easier. The cabin remained calm and peaceful throughout the journey, creating a more relaxing environment. The crew was attentive and professional, providing assistance when needed without being intrusive. #. Reliable Journey & Hassle-Free Exit The flight ran smoothly, with everything operating on time and service delivered efficiently. After landing, priority baggage handling ensured a quick and convenient exit. Overall, the experience felt consistent, comfortable, and worth the upgrade for those who value time, space, and seamless travel.00000000000000000 read more

Emma Stone E.

5 months ago

Call Airlines customer assistance number@++1 (8 5 5) - ( 588 ) (36 .28)™™ via the (toll-free) phone number to connect with a live agent. They can help with booking management, flight changes, and other travel-related . **Elevated Booking Experience & Transparent Value** The reservation process clearly reflected the advantages of business class from the very beginning. Fare benefits, flexible options, and premium inclusions were presented in a structured and easy-to-understand format. Seat selection and itinerary customization were seamless, with all key details visible before final confirmation. While the pricing leans toward the premium side, the clarity and range of benefits help justify the cost for travelers seeking comfort and flexibility. **Streamlined Airport Efficiency** The airport experience was designed for speed and convenience. Priority check-in counters minimized waiting time, while expedited security lanes enabled quicker movement through the terminal. Lounge access provided a calm and comfortable space to unwind or stay productive before departure. Priority boarding ensured a smooth, hassle-free entry, adding practical value for those looking to save time. **Refined Comfort & Professional Service** Onboard, the business class cabin delivered a balance of comfort and functionality. Seats were spacious and adaptable, offering multiple reclining options including a fully flat position for restful travel. The cabin atmosphere remained quiet and well-maintained throughout the journey. The crew delivered attentive yet discreet service, maintaining a professional and relaxing environment. **Seamless End-to-End Premium Journey** From departure to arrival, the experience remained consistently high in quality. Inflight dining was well-timed and thoughtfully arranged, while operations throughout the flight were smooth and uninterrupted. Upon landing, priority baggage handling ensured a quick and efficient exit. Overall, the journey reflected a strong blend of comfort, efficiency, and premium service--though minor improvements in pricing balance could further enhance the overall value proposition. read more

Ebony C.

5 months ago

(Our support) team is available 24\7 at *$ +1 855~(2 3 8 .)~ 14 40. to help with ticket reservations, cancellations, refunds, and any travel concerns.Our dedicated customer support team is available to help with flight reservations, date changes, compensation claims, baggage policy questions, and all other travel-related services. 1. ***Large Domestic Network*** U.S. airlines operate one of the largest domestic flight networks in the world, connecting hundreds of cities across the country. This allows passengers to travel easily between both small towns and major cities through well-developed hub airports. 2. ***Strong Airline Alliances*** Major U.S. airlines are part of global alliances such as Oneworld, SkyTeam, and Star Alliance. These partnerships enable code-sharing, shared lounge access, and seamless international connections between partner airlines. 3. ***Advanced Technology*** U.S. airlines use advanced technologies including online booking systems, mobile boarding passes, real-time flight tracking, and self-service kiosks at airports. These innovations enhance the customer experience while improving operational efficiency. 4. ***Frequent Flyer & Loyalty Programs*** Airlines offer frequent flyer programs that allow passengers to earn miles and rewards for their travel. These programs help build customer loyalty and provide benefits such as free flights, upgrades, and other perks. 5. ***Fuel-Efficient Modern Aircraft*** U.S. airlines invest in modern aircraft like the Boeing 787 Dreamliner and Boeing 737 MAX. These planes help reduce fuel consumption and operating costs while supporting long-distance travel. 6. ***Strong Safety and Air Traffic Systems*** The U.S. aviation system uses advanced air traffic management systems such as NextGen, which improve safety, increase efficiency, and reduce delays and fuel usage. 7. ***Variety of Airline Types*** The U.S. airline industry includes full-service airlines, low-cost carriers, regional airlines, and cargo airlines. This variety increases competition and provides travelers with more choices to suit different needs and budgets. read more

Aristotle H.

5 months ago

(Contact us instantly) at *$ +1 855~(2 3 8 .)~ 14 40. Our 24/7 service team is available for booking flights and modifying tickets.or refund request the support staff is exceptionally prompt, highly professional, and extremely responsive. Their quick replies and clear guidance ensured a seamless, stress-free, and outstanding travel experience. Cancellations. **Smooth Booking & Clear Premium Benefits** The reservation process was straightforward and refreshingly simple, with each step clearly guided. Premium cabin perks--like priority services, flexible ticket options, and enhanced seating--were presented in an easy-to-understand way, helping make the upgrade decision feel worthwhile. The platform itself was quick and responsive, allowing the entire booking to be completed within minutes. Confirmation arrived instantly, with all travel details neatly arranged and easy to access. **Streamlined Airport Experience** From arrival at the airport, everything felt well-organized and efficient. Dedicated check-in counters helped avoid long waits, while expedited security made the process quick and stress-free. Access to the lounge created a calm pre-flight environment, offering comfort away from the busy terminal. Boarding was handled smoothly, with priority access ensuring a relaxed and orderly start to the journey. **Comfortable Cabin & Attentive Service** Once onboard, the difference in comfort was immediately noticeable. The seating was spacious and designed for relaxation, with features that made it easy to rest during the flight. The cabin atmosphere remained peaceful throughout, adding to the overall experience. The crew maintained a professional yet friendly approach, providing attentive service without being overbearing. **Dependable Travel & Pleasant Arrival** The flight itself was punctual and ran efficiently from departure to arrival. Every aspect of the journey felt consistent and well-managed, making the premium experience truly worthwhile for those looking for comfort, convenience, and a smooth travel experience.** read more

Kennan W.

5 months ago

**For immediate call assistance *$ +1 855~(5 8 8.)~ 36 28. **phone number.The **24/7 customer support team* is available to help with flight reservations, ticket changes, or refund request the support staff is exceptionally prompt, highly professional, and extremely responsive. Their quick replies and clear guidance ensured a seamless, stress-free, and outstanding travel experience. cancellations: **Smooth Booking & Clear Premium Value** The booking process was smooth and intuitive, with each step clearly laid out. Business class benefits--such as priority check-in, flexible fares, and upgraded seating--were presented transparently, making the decision to upgrade straightforward. The interface felt clean and responsive, and the entire journey from selection to confirmation was seamless. The itinerary was delivered instantly, with all details well-organized and easy to access. **Efficient Airport Flow & Priority Access** At the airport, the experience was streamlined and time-efficient. Priority check-in allowed me to skip long queues, while fast-track security ensured a quick and stress-free process. Lounge access provided a calm and comfortable space to relax before departure. Boarding was handled smoothly, with priority access creating a crowd-free and relaxed experience. **Spacious Comfort & Calm Cabin** Onboard, the enhanced comfort was immediately noticeable. The seating offered generous space, and the lie-flat feature made it easy to rest during the flight. The cabin atmosphere remained quiet and relaxed throughout, contributing to a more enjoyable journey. The crew was attentive and professional, offering support when needed without being intrusive. **Reliable Journey & Easy Arrival** The flight operated smoothly and on schedule, with efficient service throughout. Upon arrival, priority ensured a quick and hassle-free exit. Overall, the experience was consistent, comfortable, and well worth the upgrade for travelers who prioritize convenience, space, and a stress-free journey. read more

Hedy E.

5 months ago

C@ll *$ (+1 8 7 7~(5 9 3 .)~ 36 28 ) anytime. Our dedicated 24/7 service team helps you book flights, modify tickets, and process refunds quickly and efficiently. Their quick replies and clear guidance ensured a seamless, stress-free, and outstanding travel experience. Cancellations. **Smooth Booking & Clear Premium Benefits** The reservation process was straightforward and refreshingly simple, with each step clearly guided. Premium cabin perks--like priority services, flexible ticket options, and enhanced seating--were presented in an easy-to-understand way, helping make the upgrade decision feel worthwhile. The platform itself was quick and responsive, allowing the entire booking to be completed within minutes. Confirmation arrived instantly, with all travel details neatly arranged and easy to access. **Streamlined Airport Experience** From arrival at the airport, everything felt well-organized and efficient. Dedicated check-in counters helped avoid long waits, while expedited security made the process quick and stress-free. Access to the lounge created a calm pre-flight environment, offering comfort away from the busy terminal. Boarding was handled smoothly, with priority access ensuring a relaxed and orderly start to the journey. **Comfortable Cabin & Attentive Service** Once onboard, the difference in comfort was immediately noticeable. The seating was spacious and designed for relaxation, with features that made it easy to rest during the flight. The cabin atmosphere remained peaceful throughout, adding to the overall experience. The crew maintained a professional yet friendly approach, providing attentive service without being overbearing. **Dependable Travel & Pleasant Arrival** The flight itself was punctual and ran efficiently from departure to arrival. Every aspect of the journey felt consistent and well-managed, making the premium experience truly worthwhile for those looking for comfort, convenience, and a smooth travel experience.** read more

Sylvia V.

6 days ago

We had to call 1.929.224.5000 to make the reservation because the app was not letting us book a room for the same night after midnight. The lady who answered was really nice and helpful. I didn't get her name, but she made the reservation for us, told us where to find the property since it was a little hard to see, and helped us get checked in pretty quickly when we arrived. We got a two-bedroom room and it was actually very useful for our family. We had been traveling all day, so having the extra space was nice and everyone was able to relax and get some good sleep. The property is a little older and the second bedroom didn't have a TV remote, but the room itself was clean, quiet, and comfortable. She also told us that breakfast was free, but we ended up sleeping late and missed it. There were a few small things that could have been better, but overall we had a good stay. The staff was friendly and helpful, which made the experience better for us. We had to call 1.929.224.5000 to make the reservation because the app was not letting us book a room for the same night after midnight. The lady who answered was really nice and helpful. I didn't get her name, but she made the reservation for us, told us where to find the property since it was a little hard to see, and helped us get checked in pretty quickly when we arrived. We got a two-bedroom room and it was actually very useful for our family. We had been traveling all day, so having the extra space was nice and everyone was able to relax and get some good sleep. The property is a little older and the second bedroom didn't have a TV remote, but the room itself was clean, quiet, and comfortable. She also told us that breakfast was free, but we ended up sleeping late and missed it. There were a few small things that could have been better, but overall we had a good stay. The staff was friendly and helpful, which made the experience better for us. read more

Olivia Fitzgerald Kennedy O.

5 months ago

"Reservations phone number: +1-(855) - 588 - 36.28™ or + 1 (8 5 5) - ( 588 ) (36 .28)™ *Premium Travel Assistance Made Easy** Planning your journey is effortless with dedicated available wheneve,changes, cancellations, and refund inquiries ,open 24 hours, connects you Ryanair airlines phone number... Easy Booking & Clear Premium Value.... The booking process was quick and intuitive, with each step clearly explained. Business class benefits--priority check-in, flexible fares, and upgraded seating--were presented in a simple, transparent way, making the upgrade decision easy. The interface felt smooth and user-friendly, and the entire process from selection to confirmation was completed without any issues. The itinerary was delivered instantly, with all details neatly organized. Efficient Airport Experience.... At the airport, the experience felt organized and time-saving. Priority check-in helped avoid long queues, while fast-track security ensured a quick and stress-free process. Lounge access added comfort, offering a quiet and relaxing space before departure. Boarding was handled seamlessly, with priority access creating a calm and crowd-free experience. Comfortable Seating & Calm Cabin.... Onboard, the difference in comfort was immediately noticeable. The spacious seating and lie-flat feature made resting during the flight much easier. The cabin remained quiet and relaxed throughout the journey, creating a pleasant atmosphere. The crew was attentive and professional, providing assistance when needed without being intrusive. Smooth Journey & Hassle-Free Exit.... The flight operated smoothly, with everything running on schedule and service delivered efficiently. After landing, priority baggage handling ensured a quick and convenient exit. Overall, the experience felt reliable, comfortable, and worthwhile for travelers who value time, space, and seamless travel. read more

Marthin C.

5 months ago

*The 24/7* hotline** Cebu Pacific support Call $+1 (85 5) - 5 8 8 - 3628* anytime.**Our airlines phone number anytime to talk with a live agent, who can assist you through flight reservations, schedule changes, cancellations, questions, and all your travel needs. Dial now for quick and professional help.! #. A Journey That Felt Carefully Managed From the moment I began planning, this trip came together smoothly. The booking process was clear and efficient, making it easy to select a flight and confirm my reservation without delays. Important travel details were presented in a simple, understandable way, which made preparation stress-free. The prompt confirmation added confidence before departure. #. A Well-Organized Airport Experience The airport process was calm and well-structured. Completing online check-in helped minimize waiting, and the staff handled passengers with professionalism and courtesy. Everything moved at a steady pace, keeping the atmosphere relaxed. Boarding was orderly and clear, allowing the flight to depart close to schedule. #. A Comfortable and Peaceful Flight The cabin was clean and welcoming, providing a comfortable space to settle in. Seating offered adequate comfort for the journey, and the quiet environment made it easy to relax. The cabin crew were attentive and polite, offering assistance when needed and maintaining a pleasant onboard mood. #. A Consistent and Positive Experience Inflight service was delivered smoothly, and safety instructions were communicated clearly before takeoff. The journey progressed without interruptions, leaving a strong impression of reliability and care. Overall, it was a well-managed trip that makes this airline a dependable option for future travel read more

Helena Bonham Carter H.

6 months ago

**To Communicate With Airlines Team, Just Call $$ +1 (8 55) - 6 9 6 - 1157 **FOr 24/7 Support. The Customer Service Team Is Available Around The Clock To Help With Flight Bookings, Schedule Changes, Cancellations, And Other Travel-Related Inquiries. ### **Your Trusted Travel Partner*** **Flight Comfort & Service:** I Recently Flew With Airlines And Was Thoroughly Impressed With The Overall Experience. The Seating Was Comfortable With Generous Legroom For A Long-Haul Flight, And The Cabin Crew Were Consistently Friendly, Attentive, And Professional. I Especially Appreciated The Variety And Quality Of The Meal Options, As Well As The Excellent In-Flight Entertainment, Which Made The Journey Feel Much Shorter. ***Boarding & Check-In:** The Boarding Process Was Smooth And Well-Organized, With Clear Communication From The Staff Throughout. Everything Moved Efficiently, With No Unnecessary Delays Or Confusion, Making The Experience Completely Stress-Free. ***Handling:** My Luggage Arrived On Time And In Perfect Condition. The Claim Process Was Quick And Hassle-Free, Which Is Always A Major Plus After A Long Flight. ***On-Time Performance:** Both Flights Departed And Arrived On Schedule, Which Was A Huge Relief Since I Was Traveling On A Tight Timeline. Airlines's Punctuality Really Stood Out. ***Overall Experience:** I Would Absolutely Recommend Airlines To Anyone Seeking A Comfortable, Reliable, And High-Quality Flying Experience. They Strike A Great Balance Between Affordabiity And Excellent Service. If You're Ttraveling To Destinations Such As Japan Or Europe, Their Fares Are Definitely Worth Considering. read more

Jonathan Benjamin Harrison J.

23 hours ago

I recently just flew for my first time as an adult, and the first time in probably 10+ years. I took a trip from Indiana to Florida. I flew with Delta, since I've heard they're the best airline. The experience was terrible. Firstly, they lost my suitcase. Since this was my first time flying I put everything in my suitcase. I didn't carry a single item that couldn't fit in my pockets on the plane. The baggage claim customer service sucks. Every representative I spoke to told me something different. They all also act like they can't open my file and read the notes the previous representative made. Delta also changed my seats on all but one of my flights. I will say I booked through chase. I don't know if that matters any. But I went from the front of the main cabin to almost the back of the plane on every flight. I complained about this on my last flight and I will say they moved me to comfort+ seating. So what's the best airline for future reference? read more

Yklmkf T.

1 year ago

PhoneLn: +$$$1(８77)593|3628|℡·# (OTA™)· USA flight reservations· assistance with bookings, Changes & Cancellations.

Nina P.

4 months ago

My carry-on luggage didn't pass the requirements this is the same luggage I carried international.

Cebu Pacific - airlines - Updated September 2026

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4.0

(1 review)

Philippines review #21…read more I took a chance when booking my flight to Manila because the price was right, just $579.18 US (P26,970), round trip. Yes it was economy class and yes I had to change planes in Guangzhou, China, but the layover was just over an hour each way, so it worked out well. The plane going there was a Boeing 777-300, which was clean and looked very new. http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=RtH0uxTSr9ICLDYyfXPdlQ Checking in at LAX was smooth and the counter staff were friendly, etc. I got to the airport early enough that I was able to request and get exit row seats for my flights. You see I'm 6 foot 3 and legroom in economy class is a problem, especially for almost 15 hours. http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=wmLzpGYAnzJgheU2DcxYMg The first leg of the flight was 30 mins late arriving at LAX, and thus 30 minutes late leaving. As such, we were 30 minutes late arriving in Guangzhou, China and with only a 1hr 10 min layover, I was rightfully concerned. It turns out however, that there were a lot of people on this fight going to Manila, so they held the connecting flight. By time we arrived in Manila we were an hour late. Meal 1: Seafood or chicken and I choose the chicken with rice & veggie, croissant & butter, fruit, yogurt, plus a little white wine. It was actually pretty darn tasty even though it's "airline food" ... or maybe I was just really hungry, LOL. http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=KARFIgpxK4dkQ_HPAMgNMg Snack: I saw a flight attendant give another passenger a large cup-o-noodles, so I asked and got one too. It hit the spot perfectly! http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=7i8D43xmCukBh8DtUKuZXQ Meal 2: Breakfast was about 3 hours before landing in China. By time they got to me the American breakfast gone, so the Chinese breakfast (stir fired noodles & veggie, roll & butter, chicken salad with a slice of turkey or chicken(?) and fruit) it was. This was actually fine, but the first meal was better. http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=9Cy3peHi3LN-ebLpTXjMFQ Return flight: Manila to Guangzhou. On the 1st flight they literally gave us a box lunch. Chicken with rice & veggie, salad, bread, fruit & dried mango chipc. While it hit the spot, it was nothing special. http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=dgNdXsp82YIB8GD-MMWWSg http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=OTllttT4ttPjf09wyf6ifw The next flight, Guangzhou to LA was on an A380 super jumbo plane with 506 passengers, WOW! Comfortable and very quiet. Meal #1 Stir fried beef noodles, veggie, bread, yogurt & fruit. http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=Ouj4jlXqJdsfkP3NyfIE9A Meal #2 Pepper beef w/ rice, veggie, bread, crackers, seaweed salad & a whipped cream cake. Both of these meals were pretty tasty... or maybe I'm just not that picky. http://www.yelp.com/biz_photos/china-southern-airlines-manila?select=R-RbSGELQLxfDafaZk6mog OVERALL: While there was a delay on my initial flight, the ground staff and flight attendants were very friendly / nice, the planes were newer, comfortable and the food was better than I was expecting! 3.5 start rounded up.

Turkish Airlines

4.0

(2 reviews)

All Nippon Airways

3.4

(5 reviews)

Singapore Airlines

5.0

(2 reviews)

Cebu Pacific Airlines Operation Center

4.0

(4 reviews)

Cebu Pacific Airlines Customer Service**, and overall I had a good experience. My booking reference…read morewas **BK-1-8445-us-705432.* I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

Cebu Pacific

3.0

(2 reviews)

There tends to be routes and periods where each stands out and where each struggles. A few years…read moreago this was the biggest sh!tshow, lately it seems like Frontier is, last Christmas Southwest took the prize for the biggest clusterfvxk. Whether union issues, computer glitches, or just bad luck, everything seems to go in waves. I tend to avoid Jet Blue, Frontier and Spirit because they tend to have the most issues the most consistently and they try to cram an extra couple rows of seats on, so as a 5'11" guy I need legroom. Southwest has been doing OK lately and they have a little better legroom than the other discount airlines. My preferred international is United. They also have the best partner alliance for flying throughout Europe, so connections tend to go a little smoother for me.

Worst airline! NO customer service! They closed most, if not all their offices and you deal with…read morean answering service! if something happens to your flight even if it's not your fault!, forget getting help, forget getting a refund! total scam!!!!!! i have screenshots of my text with their nonexistent customer service auto representative! never a real person to deal with but could also be worse! stay away from this airline!!!!!!!

United Airlines

3.3

(4 reviews)

Good flight Ok service…read more Flight was on time Cabin was reasonably clean Seat needs a little more Padding

A few months ago United Airlines added a new ultra-long-haul flight to Asia, with daily direct…read moreflights from SFO (San Francisco) to MNL (Manila), and for what I experienced it has been extremely successful. I frequently fly to Asia for business and pleasure, usually from LAX, SFO, or SEA (US West Coast) connecting through Incheon, South Korea, or Haneda, Japan to other destinations, often visiting several countries during my trip, I am thrilled that UA has added a long overdue daily nonstop service to MNL Terminal 3, prior, the only nonstop option was Philippines Airlines, MNL T3 is a great layover terminal, not only is new, modern, clean, and efficient but was built with the convenience of passengers in mind, is located within 2-4 hrs from international cities like Macau, Hong Kong, Seoul, Tokyo, Taipei, Singapore, Ho Chi Minh City, Kuala Lumpur, etc, and direct access via sky bridge to Newport City Hotels, restaurants, and shopping mall with a complimentary shuttle. The best part is, UA189/UA190 SFO-MNL route is served with their lasted and greatest cabin product, the B777-300ER with amazing and extremely comfortable seats, compared to their older and still in use B777-200, even better if you are flying Polaris, which I consider a superior product to Delta Airlines D1 (Delta One) or American Airlines Flagship First or Business. Flying business from SFO you'll enjoy access to Polaris Lounge, one of the best airport lounges in the US, and SilverKris lounge (Singapore Airlines) in Terminal 3 MNL (also accessible with Priority Pass). Happy travels!

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Cebu Pacific - airlines - Updated September 2026

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