DO NOT STAY HERE! Seriously, the rudest people ever! Very nice before they get your money... If you like the movie Deliverance, than you'll fit right in.
We rented Cabin I.. Way over priced for the amenities provided, as it says just bring food in the description. There were no paper towels, the utensils were dirty, no washer and dryer, no general cleaner, and the beds were not comfortable. The Marina was ok unless you have a problem with spider webs blanketing every crevice.(Also I received a pretty bad bite down there). As we were leaving I was shocked at how I was treated... We were trying our best to get out of the cabin at check out time but we had an accident with one of the kids, still we were carrying the last stuff out a few minutes past noon. I had tried to call the office to inform them that we might be running a few minutes behind but there was no answer. My mother and I were carrying bags out as a car pulled up... A woman got out started yelling at us. She told us that we had to get every car out of the driveway NOW, so she could clean the cabin. I was already stressed out trying to get out of there, while still caring for a child that slammed his hand the car door. I told her we were doing our best and to wait a minute. After that I went down to the office to discuss what happened. I was telling the attendant about this, at first he was acting sympathetic and concerned. Then the woman's husband came up and said I was lying about her yelling at us(even though he was in the car and heard nothing) and then had the nerve to say that the kid shouldn't have got his hand slammed. At this point, the man working there completely sided with the him and said it didn't sound like something the cleaning lady would do. So, basically calling me a liar as well. After paying almost $500 for two nights there, I would think my complaint would have been taken seriously and not been treated like that. I was beyond upset and needless to say, will not EVER stay there again. I tried to call today after I had calmed down to see if there would be any remorse for their behavior and the person I talked to was ruder than the others. Next time we will be staying at Cedar Mills as we had to go there to swim (there is no place to swim here unless you want to jump off a boat dock) and everyone there was professional and courteous... read more