Here I found a glimpse of what the world could look like-…read more when resident, property managers, maintenance crew, and neighbors come together!!Everyone looks different, sounds different, from different backgrounds, have different personalities, different belief systems, different external appearances, different political preferences, different jobs, yet we have come together perhaps not knowing everyone in the complex, but we've found commonality and respecting one another's space even among our different views! We are believe it or not a unique united community. EVERYONE HAS AN ISSUE or a bad day that we'd all like someone to forget about or look over! This place is run by humans for other humans, so yes living here 5+ years I've seen some things, heard some things- yet the good still outweighs the unpleasant moments! This property has been managed by two different companies. I've seen a total of three property managers since I've been here, I've seen maintenance crew come in and out. However, my request has always been taken care of, my voicemail has always been returned and my face has always been met with a warm smile. This place rings of loud loyalty! From the moment we moved in til this day that we're moving out - we will remember ###02 as a home not just because my family made it one but because the people around us create and external atmosphere that added to making it one! *To all the previous managers thank you! However...... Peggy and Nick I have appreciated the laughter, real talk, the events you've hosted (the unfortunate new workout equipment THAT I WONT GET TO WORK OUT ON) and unwavering support you have provided-you both understand my reasoning for needing to move and I appreciate your support/sadness to see us leave. It's rare and beautiful to see a management team care about its residence. - MERRY CHRISTMAS

The property is nice and most people are friendly I think. But the floors creek and the apartments…read moreare not sound-proof at all. When I first moved in two and half years ago I remember, the first thing I heard was my upstairs neighbor peeing. Lol this is not his fault of course, but recently someone else moved into that apartment and I started having more serious noise issues at night. I've complained to management about the new noisy neighbor who among other things likes to listen to loud music/ movies in the middle of the night in his bedroom. They told me to call "security" the next time it happens so they can witness it. So when my neighbor started doing his thing at 3:30 am I called them, they took 20 minutes to come. The guy comes up the stairs and I tell him to come inside so he can hear the noise. He said he couldn't go into the apartment. Well, it doesn't matter what it sounds like at outside, it matters if there is noise in the apartment, where I sleep. To make matters worse the "security" went upstairs and knocked on the upstairs neighbor's door. I was in my room at the time and heard my neighbor turn off the sound, open his door. Well, guess what, no noise now! 5 minutes later the neighbor is playing music even louder and yelling. This was pretty upsetting to me, first that I lost 3-4 hours of sleep and second that the neighbor had the nerve to turn the music up and yell for the remainder of the early morning. It's not really management's fault but there needs to be something they can effectively do about people like this. I am lucky in one thing, is that my lease is about to end. If you break your lease in the middle of the term at Canyon Ranch it is pretty expensive. If you want to avoid being stuck with a loud jerk neighbor and a long lease DO NOT MOVE INTO APARTMENT 5723.

If you're looking at using the amenities don't bother. If you work normal business hours you can't…read moreuse them unless you work at night or from home. They're only open from 9-6 and as someone who lives here and loves everything else about this place and usually the girls are nice. It's so frustrating not being able to use amenities I pay for because I can't be here to tan before their 5:45 cut off. Let alone use the gym to workout.

I've lived there three months now. One VERY weird thing is that they won't let you see your actual…read moreapartment before you move in. It appears that they don't want you to find anything wrong with it and ask you to fix it. We clearly let them know that we would not sign the lease unless we saw the place, so they let us see it. The patio was tragically filthy! I mean, it looked like it was decorated for Halloween with spider webs and mud dobber nests. They said they couldn't get it very clean, but if we put in a work order after we moved in, they would go over it with a pressure cleaner, but it would only make the webs stick to the wall. (I've used a pressure cleaner, it would clean it.) I did put in a work request but they never even attempted to clean it. I cleaned it myself. I was pretty bad. Note - the patio on their 'show apartment' was spotless. Also, we're having some construction done on the intersection coming out of the apartment complex, which is a mess. It was the only open exit, and the construction added ten minutes to the morning commute. My husband asked about opening the back exit to the property, which i always closed. They told him the fire marshall won't let them open it. I don't know for sure, but I cannot imagine a fire marshall wanting to keep an exit closed, so I personally don't believe they were being honest with him. And I don't like being lied to. Whatever. A few days later, the exit was opened. I guess the fire marshall had a change of heart? The front office does seem to be less than helpful. Example: They require the first month's rent be paid with a cashier's check. I had a cashier's check made in the exact amount they e-mailed me. After we picked up our keys and I went back to work, I got a call that the check was $25 short. I said I''d bring it in the next day but I was too busy to handle it now. She acknowledged that the wrong amout on the email was her error, but threatened me with a late charge if I didn't pay $25 before closing. Petty as hell. Oh, and the appliances here are seriously bottom-of-the-line. Old stoves with those coil burners - I didn't even think they made them anymore. Dishwasher and washer-dryer are archaic. I really haven't seen appliances that old in a long time!! And there's carpet!! I didn't think people bought carpet anymore. Why four stars then? I actually like it there. The bad parts were mostly concerning the move-in process. I have a lake view and can walk my kayak across the street. I never have to deal with the front office - I put work orders in online and the maintenance guys are pretty nice. They've also done every work order the same day (with the exception of the patio fiasco). The people in neighboring apartments have been really nice and I've seen zero insects in my apartment. That would have been a deal breaker for me.

we moved in april 2025 and this place SUCKS. new management is horrible …read more we waited 3 weeks for a washer and dryer that they said would be delivered 4 days after we moved in . our car has gotten broke into TWICE . maintenance men take forever to come fix anything. our apartment always smells like marijuana even though we don't smoke .

DO NOT RECOMMEND. Management at this place is TERRIBLE. They do not take care of the property but…read morewill fine the residents for any little things. Pool is a joke, customer service is a joke and you will be trapped in a contract you can't get out of. If they ever offer you a discount for renewing your lease it's a lie, they won't! They give less than 24 hr notices when they need in your apartment for inspections and threaten with fines if you don't have your animals put up and then they no show. Trapped in a lease currently and can't get out of here soon enough!

Wouldn't recommend staying here. To start off, Our washer had mold in it when we first moved in and…read morethe office said they would come fix it the same day, nope, they came the next week and did nothing for it. You only get 1 guest per apartment to go to the pool. Not 1 guest per person on the lease, but 1 guest for the entire apartment! The landscaping crew will trim trees/bushes and cut grass and not clean any of it, it will just stay on the sidewalks. You will not get your full security deposit back ($350) if you hand your lease over to someone else, you will get $186 back. Supposedly they take a cleaning fee, was not mentioned on the lease agreement. Overall not a great experience at this apartment complex. Office ladies are also not the happiest people.

Old and parking is horrible. Tight corners the parking is not safe. Not sure how a fire truck…read morecould get to your apt before it was leveled

Management, Michelle is very kind and always helpful. She goes above and beyond to help me in all…read moresituations. I love living at WOODRUN Village apartments. Jana is also very helpful. Maintenance, Nick and Keith are great and prompt for anything that is needed regarding maintenance. All staff is Awesome! I would recommend living here to anyone! Johna Walker and Bobby Collin's.

New management is terrible. The lady they hired is unhelpful and has a horrendous attitude every…read moretime I speak to her. Additionally they have doubled their pet rent since I moved in January 23. Want to bring your single cat? 300 dollar deposit and they take half of that when you move out just cause, and the rest works like a normal deposit and is up to them. Robbery if you ask me. Rates for rooms seem fair and they have good service calls for any apt issues, but f you if have any questions for their management because apparently they aren't paid enough to show common decency.

A great place for seniors to call home! The facility consists of manageable rooms, a library with…read morebooks, puzzles and movies, a common area were residents can act out plays, participate in paint workshops, stretch to yoga, or eat yummy foods! At the Nina Willingham Senior Housing Center, you'll find charismatic residents, and a warm, highly-involved director who keeps residents active in fun activities.

I have had the best experience ever since I moved in like 4years ago. The office staff made me feel…read morevery welcome and to this day treats me like family. They are very professional, friendly, willing to help if you need them. All ways in a good mood when I see or talk to them. The office and property is always clean and cut. Maintenance is quick to fix whatever it is you are calling about. The community is quite and people look out for each other.

We moved here in September and from the start we had mice, constant weed smell which they do…read morenothing about, dog poop EVERYWHERE, then a neighbor has been a problem for months, cussing us out, blaring music and then leaving for the day etc. they told me to keep calling and they'd take not, finally months in I went to break my lease and they told me they had no idea what I was talking about and no note has ever been taken. Then today because my videos weren't "proof enough" for Michelle the manager who told me I need to get a office member to witness these incidents with my neighbor, I went to go get Nancy at 1:50pm on Saturday who told me she'd be coming to my apartment and never did, when I watched her leave the office I asked her if she was still coming because I had been waiting an hour and she shrugged her shoulders and told me she was too busy and couldn't hit overtime. Wow, so the videos aren't enough and you're going to lie to me and tell me you're gonna come to my unit and just don't? These people do not care about your safety, well being and if I die I'd like to come back in my second life as one of these women in this office because they get paid to do NOTHING. finally I spoke to my neighbor who's giving us issues and he actually told me the women in the office TOLD him to blare music. This place is a joke, do not move here.

Parking is horrible, at the links at the greens. Building 2 thru 10 or 11 is inadequate and not…read moreenough parking for your family period. If you join the waitlist... you get offered an apt... you need to really rethink your choice. Additionally the handicapped parking is NOT enforced, therefore if you have a guest or an everyday need you are out of luck and could possibly park a city block or two away from your door. They do not enforce dogs and the cleanup from them. Yes, they provide sacks but bends are always full and trashy, not to mention fast food trash that is daily in the parking lots. Trash trash trash - I wish I could only give it 1/4 of a star. Look elsewhere for your home. You'll hate living and trying to park and carry packages blocks away from your door.

My husband and I extended our lease for an extra two months because our house would not be ready…read more When we did that, we also told them we would be moving out September 28th of 2017. We signed our papers and left the the office as they told us we were good to go and wouldn't need to be back until we turned the keys into them. September 27th comes around and I have a letter on my door saying thank you for renewing our lease through November. I politely go up to the office and tell them we did not renew it and are moving out the next day. They conveniently couldn't find any paper work saying we were moving out. Not to mention, they stated that they put several notices on our door saying we needed to fill out more paperwork. Not once did I receive any notice of the sort. I only received notices of inspections and sprinkler tests. Eventually after hassling with them, they say we are good to move out but have to forfeit our $250 deposit and THEY would place a stop payment on our account. We were told we could sign a paper (again) saying we were vacating when we turned our keys in. We signed our paper, turned our keys in, and left on the 28th of September. We just thought that would be the end of it. Here we are September 4th and they have deducted rent ($930) from our account on the 3rd. My husband called and was told that we would have to bring a bank statement up to the office and they would send it to corporate and fix it. I took the statement up to the office and the "senior manager" stated that she "called and left a voicemail saying we would have to call our bank to do a stop payment because they couldn't with it being that close to rent being due." Which, I understand and would have done so. However, I NEVER ONCE received a call or voicemail stating that! For that matter, my husband didn't either. I even double checked that they had the correct phone numbers on file. Which, they should have because they haven't changed since we moved in. Clearly there are incompetent staff here. Not to mention, they are the absolute WORST when it comes to communicating with their tenants let alone each other. We were told our bank statement got faxed to corporate. I have since requested proof that it was faxed and have put a call into corporate myself. I understand that it is a business to them, but the fact that they show absolutely not motivation to fix THEIR mistake makes me absolutely irate. I absolutely DO NOT recommend this place to anyone. Sure they are decent apartments, but it's not worth the hassle that comes with it. If you chose to still move here, make sure every single piece of paperwork you fill out, you get a copy of it! Then, make sure you call and double check that they actually did what they said they would do with it. We didn't realize we needed to remind them to do their jobs. We thought that is what management was for. We were clearly wrong.