We have been with Stephanie for years. She has been nothing but great to deal with. Any claims we…read morehave made have been processed quickly. I'm sure a lot of clients have been pleased and had the same positive experience as we have had over the years.

We have been customers of AFI for a number of years. We have been customers of State Farm,…read moreFarmers, and USAA. These are three providers sold us good insurance and respectable service but hands down Kristine Khaustov, Stephanie Tanner's office manager has unfailingly provided the finest customer experience we have ever had. Unfailingly they reach our\t to us annually to review our insurance needs and coverages, we often have not taken advantage of their proffered service, but every time we have we've come away with better covered for our current needs with less expense. AFI is outstanding insurance provider but the customer service provided by this agent and her team is unparalleled.

Outstanding customer service looking for great insurance rates, you need to go here. I have been…read moreusing them for years. Very responsive and quick to answer any questions.

What a top notch place, the ease at which I switched my home and auto was seamless and easy. Riley…read moreis atop notch agent who worked to save me money and made this sometimes dreadful process a breeze, I would highly recommend giving Riley a call and let him ease the stress of finding the right insurance.

I cancelled my insurance and was told I had paid my balance. I was on an autopay policy. A year…read morelater I received a letter from a collections agency stating I had an unpaid balance I was not aware of. One email or phone call and I would have taken care of the small balance.I called Neal Dastrup to see if they could help me resolve the issue and was told they couldn't help me and could not even get a direct line to the insurance company to resolve the issue. I was then transferred and hung up on by Brittany. I called back as I hoped the hangup was a mistake and was again not helped. Would have been nice to have my agent atleast help me get a hold of someone from the insurance agency to resolve the issue. Would not recommend.

From the owner: I work for Neal Dastrup Insurance. I am an Agent for the company. I work hard, dedicated and…read morehonest. Working with some of the best insurance companies in the industry. My phone number is linked so you are welcome to text me anytime. I am always up for a challenge on getting you the best rates. It never hurts to quote a policy/policies. I can do everything personal lines, and business and commercial. :) Let me know, I am always happy to help.

Jesse promised us better rates but couldn't deliver. Had to call every month since signing up to…read moreget monthly rate promised he did do adjustments for a bit but after 8 months with same issue told us sorry I can't do any more adjustments. Leaving us with monthly rate that is $400 more per month then promised. Switching back to All state where I actually get the best rate and only have to call off making a claim. Better rates, no hassle!

Jesse and his team are great to work with! They have been able to help me with all of my insurance…read moreneeds in a professional, timely manner. Jesse has been able to find ways to save me money without sacrificing coverage benefits.

Kye Tanner and his team not only gave me the best coverage I have ever had, but they did it at a…read morebetter price than I have ever got. I would recommend this team to everyone. The service is impeccable and I will never go anywhere else.

I sat down with Jeremy and had him help me review my coverage. He is definitely one of the best…read moreinsurance agents I've ever dealt with! He walked me through my current policies and taught me the ins and outs of what I had really signed up for with my other insurance company. He pointed out places that I was not adequately covered and he told me how I could make up for that. I highly recommend working with Jeremy!

I had LA Bowen Insurance for 17 years and bought a new car and found a much better rate. I…read morecancelled my insurance with my agent two weeks after the policy started. All billing for the past 17 years went through my credit card. I owed then $122.00 for those 2 weeks and they submitted the debt to a collection agency! First of all, they should have charged my card that has been on file - or pick up the phone or email me. My agent did not have the courtesy to do any of these things so now I'm dealing with a collection agency.

To whom it may concern,…read more When I asked Mr. Murphy to lower my cost temporarily I had been in the hospital 3 times. My bank accidently put a pay stop on my payments to my HOA. This happend in Jan 2019 and again in March even after I took a letter in to ask them to lift the stop payment. I incurred late fees, hospital, prescriptions, and bounced checks, and loan fees because of this mistake. Before I knew it was the banks fault I called Mr. Murphy and his assistant asking them to reduce my policy costs temporarily until. Not only did Mr. Murphy fail to follow through he should have just transferred me to his assistant because she ended up helping me. I found out at Midnight after driving for 2 months without insurance that my policy had been dropped. I had an agent do this to me before. If there is a issue with my policy and I have an agent, do they get paid just for writing my policy or should they also contact me if there is in fact a problem. I emailed Mr. Murphy who has at this time not called back. Had this gone two more weeks I would not have been able to afford insurance because of Utah's 90 day law and I am paying more in policy cost and I am sure it will also affect my credit. Since this was not my fault and I went with an agent and talked to him about expected support and that is why I didn't just buy insurance online. I hope you will take action and contact me and the insurance company so I can work this out and get the debt collections which would not have happend had I known I would have paid right away! At this time I am not even sure if I still have homeowners insurance or if that was dropped without my knowledge to. An agent is the go between and companies will not even work with you unless you go through your agent. Where has mine been more than once? Upset customer; Amie C. Villiard