I had LA Bowen Insurance for 17 years and bought a new car and found a much better rate. I cancelled my insurance with my agent two weeks after the policy started. All billing for the past 17 years went through my credit card. I owed then $122.00 for those 2 weeks and they submitted the debt to a collection agency! First of all, they should have charged my card that has been on file - or pick up the phone or email me. My agent did not have the courtesy to do any of these things so now I'm dealing with a collection agency. read more

To whom it may concern, When I asked Mr. Murphy to lower my cost temporarily I had been in the hospital 3 times. My bank accidently put a pay stop on my payments to my HOA. This happend in Jan 2019 and again in March even after I took a letter in to ask them to lift the stop payment. I incurred late fees, hospital, prescriptions, and bounced checks, and loan fees because of this mistake. Before I knew it was the banks fault I called Mr. Murphy and his assistant asking them to reduce my policy costs temporarily until. Not only did Mr. Murphy fail to follow through he should have just transferred me to his assistant because she ended up helping me. I found out at Midnight after driving for 2 months without insurance that my policy had been dropped. I had an agent do this to me before. If there is a issue with my policy and I have an agent, do they get paid just for writing my policy or should they also contact me if there is in fact a problem. I emailed Mr. Murphy who has at this time not called back. Had this gone two more weeks I would not have been able to afford insurance because of Utah's 90 day law and I am paying more in policy cost and I am sure it will also affect my credit. Since this was not my fault and I went with an agent and talked to him about expected support and that is why I didn't just buy insurance online. I hope you will take action and contact me and the insurance company so I can work this out and get the debt collections which would not have happend had I known I would have paid right away! At this time I am not even sure if I still have homeowners insurance or if that was dropped without my knowledge to. An agent is the go between and companies will not even work with you unless you go through your agent. Where has mine been more than once? Upset customer; Amie C. Villiard read more

Sean Murphy, Insurance Agent and Clare Nielson, Account Manager are great to work with. They are thorough and knowledgeable. I most appreciate their understanding of what I need and then they figure out how to get it done. In particular, this time Sean had to do significant research to get the coverage I needed, and he came though quickly. Clare kept me informed abut what was happening the whole way. These folks are my Insurance Specialists for life. read more

Let me clarify, this review is specific to three individuals at LA Bowen - not a blanket rating for the company! Brian Ellis, Brian Bowen & Alyssa Miller are EXCEPTIONAL to work with! Hard working, great communication, they think outside the proverbial box for solutions. Alyssa was awesome & on top of things from the beginning & I was extremely impressed, as I dealt with Brian Ellis with financial planning & Brian Bowen in getting quotes for our multiple policies. Fabulous experiences with these individuals! read more

I have been working with Dennis Bowen and he has gone above and beyond to help me out. He got my rates down so much! My house is half of what I was paying and my auto is about $1,500 less a year. He has a quick response time and has always been pleasant to work with.I would highly recommend LA Bowen Insurance, I wish I would have called sooner. read more

My father passed away a while back and my mother decided to move out to Nevada to be near family. Aly Bowen was more then helpful when going through the process of switching policies with my mother and I. You could tell she is a happy person and that is always nice. Great company, great employee! Give her a raise! read more