Had to get on again and say this. Very very very sad experience…read more VERY BAD!!!!! DO not put your loved one in MEMORY CARE. Been 2 years since I got my husband out of this nightmare. (there are good workers here) Most do not do their job and/or do not know what they are doing. They made me pay lots of money even after I got my husband out of there. They only want $$$$ My husband passed Dec 14 2024. He was at one of the better places, Oxford Grand. They care As for mccrite..So many THUMBS DOWN They should give me my husbands $10,000 back. I will NEVER forget and will be posting every year. I hope no one else is going through this or will have to :(

Absolutely wonderful. Beautiful, clean facility with great views, wonderful caring staff, okay to…read moregood food, extremely good activities daily. Has all levels of care: independent living, assisted care, memory care, long term nursing and rehab. Family owned and it shows. I looked at all the Northland retirement centers and many south of the river. The is top notch and enthusiastically endorsed

Our review starts in late 2021 in the Independent Living building of the Groves. It was a great…read moreplace. Inside pool, eating area, laundry room and lots of things to do. Then an brief hospital visit landed us in the rehab facility of the Groves. There most definitely was a lot to be desired there. Cleanliness and staff time efficiency was a major concern. We were ready to move her, but they kept her until the Medicare money was used up. Then on to their assisted living in the White Oak building in mid 2023. . At first there were a lot of issues that concerned us. Then Roseanne showed up. That woman has poured her heart and soul into turning White Oak around. The building itself, particularly the lacking hvac has been dealt with. She has started so many programs to keep the residents engaged and having fun as much as they wished to participate in. She has been a godsend to this building!

I'm truly saddened by the lack of service and support right after my mother in law's passing…read more Sadly; the undertakers arrived and tended to her body, but we as family members were left with no one to ask questions to, we needed a push cart or some other way to help us transport belongings out to the car, and it would have been great for a nurse to come tell us what was expected of us. It felt as if the room was already rented and they needed us out. Nursing staff was busy administering COVID tests, and masks are still required. I promise, we started packing as soon as she passed, and it might have taken another 20 minutes for us to finish getting the clothing out. Note to the administration: please communicate with the families. We really needed to know that once your loved one passes, you only have a few seconds to resolve the arrangements and have the room ready for the next resident. We all pass, and fortunately; she was only in hospice for a couple of days, so we knew this was the end for her, but we should have been prepped ahead of time to know the urgency to vacate. We do recognize how hard it is to find a nursing home that takes Medicare, so we are appreciative. Be up front with the families. Thank you!

Things look great on the outside. Inside this facility is poor management and even more poorly…read moretrained staff. In the two years my mother was there I found many discrepancies in record keeping (falsifying records), and paid for services she never received. When I tried to bring it to management's attention, they refused to listen and told me I could take my mom somewhere else if I didn't like how they did things. There's so much more to this story, take your loved one somewhere else.

The Garden has been our second primary care for our parents…read more The nurses taking good care of you . Nice people and environment.

The Grand Royale has been a pleasant surprise. It offers a clean n friendly environment that has…read morecalmed all of my parents concerns . The staff is what really sets The Grand Royale apart. Always friendly , always available and always professional ! JD

Great staff and their passion for the residents is very refreshing to see. So glad to have been…read moreable to check the place out and can not wait to see mom there soon.

On Saturday, May 9th, 2026, my wife and I attended a Mother's Day brunch prepared for residents and…read moretheir guests. It was wonderfully prepared and organized. Our compliments and thanks to the members of management and staff for this festive and heartfelt affair, which culminated with presenting each mother in attendance a long stem rose. Truly, well done!

The manager Dawn wants to control the whole facility yet is overwhelmed by the job. She uses the…read morestaff (14 year old employee) to record and video things going on in the kitchen, and manipulates the department to fit her needs. I would not recommend working there under her management. So if you are looking for work in the dietary department , pass this place up.

Liberty Health and wellness is a excellent place to stay they have excellent nurses staff caring…read moredoctors they are trying to close this facility but it's my home it's where I live and I do not want them to take my home away please do not close Liberty Health and wellness the residents all love it here

This facility is an abomination. I think a patient would get better care in a shelter. My husband…read morewas "interred" there for approximately three weeks. I discussed with the hospice chaplain and a hospice nurse about my husband being physically abused. Apparently the bruises and cuts were from consistently falling. His bed was a hospice bed and lowered to about a foot off of the floor and there were pads up next to the bed. They must have left his wheelchair up next to the bed and he was falling into it. There was no way he could have been hurt so badly falling on those pads. His falls were always out of bed in his room. And on top of the lack of care, the facility has totally ignored my letters, calls, and emails concerning the $1290 owed me for overpayment. My husband died 4/27/2023 and I'm still waiting for the refund. It pains me to know this facility is still operating. I fear for the safely of it's residents.