Yes, my parent was there to get rehab, get better and then come home at first Everything seemed…read moregood but slowly we noticed he never came out of his room. His legs were so swollen.legs were never propped. He was Septic. His catheter was disgusting and not changed even after we had asked them to change it ,and one female worker called him "stupid "which we did a report on. We do believe he was neglected, we asked to have him sent to the emergency room. This was on a Wednesday and he passed away Friday morning please people be aware take care of your family in this facility the hospital said he had pneumonia and that very morning the nurse at ignite checked his lungs and said he sounded just fine. Again, I'm not saying my dad was the healthiest person in the world. He wouldn't be there if he was, but I am definitely in shock that he went in there better than he came out now he's gone. I do believe that if we didn't push the fact that he needed to go to the ER, he would have died in there, but instead he died in the hospital these are just some of the pictures of him and we have so many more we are having this looked into

Severely understaffed. The nurses are rude and do not show care or compassion. They do not…read morethoroughly check patients to ensure they understand their charts. They also failed to check to see if patients are clean and dry. If I could leave zero stars I would.

Absolutely wonderful. Beautiful, clean facility with great views, wonderful caring staff, okay to…read moregood food, extremely good activities daily. Has all levels of care: independent living, assisted care, memory care, long term nursing and rehab. Family owned and it shows. I looked at all the Northland retirement centers and many south of the river. The is top notch and enthusiastically endorsed

Had to get on again and say this. Very very very sad experience…read more VERY BAD!!!!! DO not put your loved one in MEMORY CARE. Been 2 years since I got my husband out of this nightmare. (there are good workers here) Most do not do their job and/or do not know what they are doing. They made me pay lots of money even after I got my husband out of there. They only want $$$$ My husband passed Dec 14 2024. He was at one of the better places, Oxford Grand. They care As for mccrite..So many THUMBS DOWN They should give me my husbands $10,000 back. I will NEVER forget and will be posting every year. I hope no one else is going through this or will have to :(

I am reading these reviews and wanted to say that staff and management has changed. Things are so…read moremuch better! The facility is beautiful, they have a great nursing and therapy team, and I had great support from Beth finding a new place for my mom for long term care. 10/10 would recommend!! Plus check out the awards they won!

Awful experience with Stacy Jones trying to get my husband admitted here for rehab. He has terminal…read morecancer and has been in the hospital for 18 days for various things. Started trying to get him admitted on a Weds. to get out of hospital before the weekend. Social worker at hospital and I both tried to reach Stacy all day on Thursday with no luck. Resumed trying on Friday, in a bit of a panic due to it being last day to get him out. Stacy advised she was out Thursday and would start working on it now. Invited me to stay in touch to keep things moving. Around noon received notice from insurance that a prior authorization was received. It said they require 5-15 days to process, or 3 bus days if marked urgent. So I tried to call Stacy to ask how they submitted and she was at lunch. I called the insurance company directly to ask them. Was advised it was approved but they had questions about the dates so gave me a phone number to pass to rehab to call and sort it out. Called Stacy back and she was very defensive. Asked why I am pushing so hard. Hubby had a horrible night prior, so we were very stressed in that moment. The 18 days of being in hospital is taking a toll on both of us. I told her I had to get him out before weekend. She said they have a process we need to follow, which I understand. I told her I'm just trying to help and had a number all she had to do is call. She said I'm being very aggressive and she doesn't like it. I said I'm sorry I'm just advocating as she would for her loved ones, and I don't want to start over with a new facility - which sounded bad I admit but I'm frazzled with worrying about my sick husband, weeks of no sleep and driving back and forth daily 30+ minutes each way in traffic to the miserable hospital. She invited me to find placement elsewhere if I wanted. I again apologized and said I'm just trying to get him out. Please help me. She said she'd get back on it. That was about 1pm. She waited until 5pm to tell social worker they rescinded his acceptance. So we ended up being stuck in the hospital another 3 days all because of an unprofessional spiteful woman who couldn't deal with an understandably frazzled client trying to help her loved one. If this is how they treat the family I can't imagine how they treat the patients.

Working for a company that cares about the staff so much. They really appreciate all your hard…read morework and go above and beyond to let you know they care. Being a nurse is not always easy but they really let me know that they appreciate all I do for the client.

CareStaf is exactly what the name implies. They care about their staff, as well as their clients,…read moreto the highest degree. They have integrity, wit, and certainly know their way around a work schedule! For the medical professionals reading this, they will keep you working! They have exceptional pay rates with top notch facilities. Some are good, some are bad. That's the beautiful part of Agency work, you can always say no. For the patient reading this, Carestaf only employs the most qualified staff and the case managers will build an individualized care plan for you or your loved one. You definitely won't regret it. I'm almost a year in as a CNA with CareStaf, and I gotta tell you, things are pretty sweet.

Embarrassing poor care. My loved one started out in assisted living. At one point she had brown…read morewater coming out of her faucets. No staff found this of concern or offered to investigate. They still wanted to help bath her and give her drinks with this water. This was one of many concerns. And whenever concerns have been raised administration never returns calls. At the end of our loved one life it was difficult to get her the meds to keep her comfortable, dressings for her bedsores, and have her repositioned. My loved one paid $11K/Month when she was in skilled nursing for care that was only given if convenient for staff. Please research multiple other facilities before putting your loved one in the care of Linden Woods.

Do not bring your loved one to their long term care facility if they have any amount of dementia of…read morecognitive decline. The staff will manipulate and groom them, and the administrators are complicit. I wish I'd never found this place. It has been an absolute nightmare to deal with them and the way they have warped people.